(First published in the TQM Journal, Volume 25, Issue 2, 2013) Everyone wants to be a leader. Almost no-one understands what being a good one actually means. Leadership is aspirational because I think by being appointed ‘leader’ I will announce this to the world: I have arrived. I have the title on my business card. […]
Read More“For most of modern history…going back to medieval times, the dominant way people put up buildings was by going out and hiring Master Builders who designed them, engineered them, and oversaw construction from start to finish, portico to plumbing. Master Builders built Notre Dame, St Peter’s Basilica, and the United States Capitol Building. But by […]
Read MoreI once sat down on one of London’s landmark big bridges. Right on the road, I mean. During rush hour. I was sitting with my fellow students from university to protest the stand of the government of the United Kingdom, and in particular that of its leader at the time, one Margaret Thatcher, on the […]
Read MoreKenya has much to be proud of. It has come through a general election with maturity and respect for legal process. It has formed a new government with hardly a drop of blood being shed. It has set an example to Africa. For this, we must thank the winners for not gloating or basking in […]
Read MoreAnd so we wait some more. We have a new president-elect, but must wait to have a new president. For there is the not-so-small matter of a court case challenging the result. Most people I have spoken to, from all sides of the political divide, are suffering from severe election fatigue. Many would just want […]
Read MoreAt the time I’m writing this, we don’t have a result in Kenya’s presidential election. I don’t know who our next president will be. But frankly I don’t care. I care more about what happened to my country during this election, than I care about the identity of its next leader. This is because one […]
Read More“I worry that something has gone seriously wrong with the way we run companies. If you read the media coverage of our company, or of the technology industry in general, it’s always about the competition. The stories are written as if they are covering a sporting event. But it’s hard to find actual examples of […]
Read More“Take time to learn. Learn the people. Learn the organization. Leaders need to leave their ego outside the door before they come in. You cannot know everything. You can never be the alpha and the omega. I have worked with people who were too full of themselves. There have been people who fill up the […]
Read MoreThere is a short history lesson l like to provide for our youngsters in Kenya, every time we approach a general election. In the 1980s, Daniel arap Moi and Mwai Kibaki led the same government. In the 1990s and in 2002, they were on opposite sides, and vociferously so. In 2007, they were together again, […]
Read More“Less than one fifth of the general public believes business leaders and government officials will tell the truth when confronted with a difficult issue. There also is a growing trust gap between institutions and their leaders – globally, trust in business is 32 points higher than trust in business leaders to tell the truth; trust […]
Read MoreHe was born into poverty, one of seven children. He agitated against the iniquities and elitism of his society from an early age, often violently. He eventually formed a political movement that focused exclusively on the problems of the poor, and it quickly gathered a large following. He was supported to the hilt by the […]
Read MoreThe time for Kenyans to select new leaders is upon us again. We go to the polls in just a few weeks time. Will we choose wisely? The precedents are not good. We know very well that most Kenyans do not choose leaders on merit. They choose them mostly on tribe. Your kinsman is your […]
Read More“The reason we did Maps is we looked at this, and we said, “What does the customer want? What would be great for the customer?” We wanted to provide the customer turn-by-turn directions. We wanted to provide the customer voice integration. We wanted to provide the customer flyover. And so we had a list of […]
Read MoreRain is a blessing. From childhood, we denizens of Africa are made to understand that adage. Rain is a gift of the gods, a nourishing of the parched earth beneath our feet. It causes a sudden and mysterious splashing of green all around us. It causes our food to grow and our spirits to soar. […]
Read More“Hewlett-Packard’s $9.7 billion acquisition of Autonomy seemed like a bad idea long before Tuesday’s allegations of an accounting scandal made clear it was a deal that should never have happened. It’s the latest in a cavalcade of costly blunders at HP. The Silicon Valley pioneer has squandered billions of dollars on ill-advised acquisitions, compounding the […]
Read More“Prior to Sandy’s landfall, New Jersey Governor Chris Christie had brutally attacked President Obama’s leadership credentials in his keynote address at the Republican convention. And President Obama was focused on his re-election campaign, increasingly attacking Republican positions. But a crisis makes strange bedfellows, and this week, these political enemies together toured the damage, comforted victims, […]
Read MoreIt must be easy to starve the education sector of funds, if your own children are not affected by the decision. If your offspring invariably go to private educational institutions, here or abroad, I imagine it is not difficult to wield the axe and say, “We can’t pay, won’t pay.” Your kids will be just […]
Read MoreThere is a simple, widely observable incongruity in the higher planes of business life. Where are all the women? Specifically, where are all the women when it comes to decision-making and direction-setting? Look at the upper echelons of corporate life, and you will see only a few token feminine faces. This situation is found even […]
Read More“There are three classic models of leadership: the first is “autocratic leadership” where the leader manages to get somewhere but doesn’t take people with them, for example Margaret Thatcher. Then there is “charismatic leadership” where the leader takes everyone with him but doesn’t actually get anywhere, Tony Blair being a good example. Finally there’s the […]
Read MoreTravel is great for a variety of reasons. One of the most important is the possibility of serendipitously coming across something you might not otherwise have seen. This happened to me recently when I opened a magazine on an airplane to find the following: “There was this one instance when a woman in her early […]
Read More“Marissa Mayer, the Google (GOOG) executive who today was named Yahoo’s (YHOO) new chief executive, is pregnant. Mayer told Fortune exclusively that her first child is due October 7. It’s a boy! …Mayer first disclosed to the Yahoo board that she is pregnant in late June, in a meeting with Michael Wolf, a member of […]
Read More“When news emerged in May that Facebook had hired an executive search firm to look for a woman to add to its board of directors, I had hoped that with the appointment would come a great deal of diversity of thought and experience and an independent voice. Facebook has now announced that it has chosen its […]
Read MoreDo you want to know how to spot a good leader? Here’s a simple test: Good leaders spend more time looking out of windows than into mirrors. Let me explain. Good leaders are insatiably curious about the world. They are always interested in what’s going on, in how things work, in what’s changing and what’s […]
Read More“The three directors who oversee risk at JPMorgan Chase & Co. (JPM) include a museum head who sat on American International Group Inc.’s governance committee in 2008, the grandson of a billionaire and the chief executive officer of a company that makes flight controls and work boots. What the risk committee of the biggest U.S. […]
Read More“The corporate world is emerging from several weeks of boardroom turbulence dubbed the “Shareholder Spring.” In annual meeting after annual meeting around the world, boards have been taken to task by investors and other stakeholders on a wide range of issues: remuneration, board composition, competence, diversity, voting control, dual stock, and more. In the meantime, […]
Read More“Pep Guardiola has defended Lionel Messi after his penalty miss as good as cost Barcelona a place in the Champions League final. Messi has enjoyed an extraordinary run of form in the past four seasons, scoring 63 goals in all competitions this season alone. However, he failed to find the net in either leg of […]
Read MoreTo rate the leader, study the followers. Here’s the first reason why. Good leaders seek out, and attract, good followers. Bad leaders seek out, and attract, bad followers. So if you want to know whether the leader you are about to follow is any good, look around you. Who are your fellow followers? Are they […]
Read More“As I jogged down Wall Street in New York in October through the barricades, police horses, and thousands of activists, something became clear. The masses had self-organized and social media had added yet another social movement to its résumé. At the same time, something else became clear to me. Much higher than street level, in […]
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