
What does it take to make a go of this life? Skills and smarts help. So do character, connections, timing, and health. But there’s a quieter edge that decides more than we admit: resilience—the ability to be knocked down, find your feet, and carry on with new clarity. Your “bounceability” as a human, in other […]
Read More
A and I. Two letters that are on everyone’s lips these days. Artificial intelligence, we are told, is the greatest opportunity in the history of humankind. It will free us all from drudge work and lead to an unprecedented productivity boom. Artificial intelligence, we are also told, is the greatest threat to the future of […]
Read More
Today I want to introduce you to a gentleman called Tancredi Falconeri. He’s not a real person, but he uttered one of life’s enduring wisdoms. Tancredi is a character in Giuseppe Tomasi di Lampedusa’s novel, The Leopard. The novel came out before I was born, but it has great modern relevance. I keep pointing this […]
Read More
I was attending my son’s university graduation ceremony recently, and amidst the pomp and parental joy of the great occasion, I caught a snippet of profundity in the air. The university’s chancellor, in giving his congratulatory words to the students, made this phrase his final piece of advice to those going out into the world: […]
Read More
In the days of yore, currency was in the form of silver or gold coins. If you allowed bad currency (debased, or even counterfeit) to be treated as equal to proper currency, guess what happened? Yep, the proper coins disappeared. People spent the bad money (because—why not?) and hoarded the good money. Eventually, the good […]
Read More
We all respect thinkers. Well, most of us, anyway. Thoughtful people are of immense value in a world running on shallowness and the absence of critical reasoning. They go deep, and they re-emerge with insights, wisdoms, and solutions that regular people cannot. Many folks like to hang out with proper thinkers, at least some of […]
Read More
The pause that saves us Creshonda Smith moved to Italy from America a while back, first to Rome and then to a remote town in the far south. She got a huge culture shock. Not about language, food, or fashion; but about attitudes towards rest. In her words: “For most of my life, being busy […]
Read More
I was very lucky when I was young to come across this concept: ACTIVATION ENERGY. I want to show it to you today. If you’re feeling stuck, stranded, unable to get going—this idea may just be the trigger you need. It certainly did wonders for me. In science, activation energy is the minimum energy needed […]
Read More
Do you know this word? ENSHITTIFICATION. It’s ugly and accurate. Cory Doctorow coined it. It describes what happens when tech platforms, once useful, go bad. Not all at once, but gradually—and then completely. The pattern is simple—and sadly predictable. When we start a great business, we try to be amazing for our customers. Then, we […]
Read More
I notice a disturbing trend in the favourite candies I have enjoyed since childhood. The quantities per piece or packet have been gradually shrinking. The packaging is often cheaper and more shoddy. And there is variation in quality depending on the target market: here in Africa, for example, there seems to be an assumption that […]
Read More
Richard Branson is dyslexic. The billionaire founder of the Virgin Group suffered at school because his brain was wired differently. Reading and writing was more difficult for him, and in those days dyslexia was not a known condition. He was dismissed as lazy or stupid by his teachers. But he now refers to dyslexia as […]
Read More
“The respect a person receives due to wealth is not their own; it is the respect for their wealth.” That was written by the writer Munshi Premchand, perhaps a century ago. A man draped in money is often showered with deference, but let him lose his fortune, and watch how quickly that reverence evaporates. What […]
Read More
You reach for a tissue from a brand-new box, expecting a smooth, elegant pull. Instead, nothing budges. That first tissue is glued to the second like a child clinging to its mother’s leg on the first day of school. You poke, you pinch, you wiggle a corner free. Which then rips off in your hand. […]
Read More
Some football teams are all fire and fury—quick passing, relentless pressing, constant attacking. Others are patient, methodical, waiting for the right moment to strike. These are tactics—the specific ways a team plays in a given match. But behind the tactics lies something bigger: a strategy. A team’s strategy defines its long-term approach—whether it builds around […]
Read More
“In a perfect world…” How many times have you heard that, or said it yourself? The human yearning for things to be better, more conducive, more acceptable, seems to be insatiable. We bring our children up in the pretence that the world is far better than it really is; that life is manageable and addressable, […]
Read More
The year began for me with a series of setbacks. Life is often like that; the challenges come thick and fast. It has always been thus, and there is nothing to be done except deal with it. But when the season of setbacks is upon us, we need to step up, focus, stay calm, and […]
Read More
I often do walkabouts at interesting organizations when I want to know more about them. Far away from the boardroom and C-suite, down to where the action is. The aim is to look away from the corporate fru-fru and get to the heart of the matter: what’s the vibe here? Are people happy and engaged […]
Read More
A New Year is the time to look ahead, to plan for the future, to make preparations. Right? And yet. Last week I closed the year urging you to be aware of the words of the wise since time immemorial. Be present. Be rooted in the here and now. Tomorrow is a dream, today is […]
Read More
I saw Phil Rosenthal attempt to learn dancing in Buenos Aires, in an episode of Netflix’s Somebody Feed Phil. When he later spoke to his parents back in the US on a video call, his father gave him this advice: “Your dancing was a little klutzy. Maybe leave that alone and stick to what you’re […]
Read More
Do you find it hard to say no? You’re not alone. We are conditioned to say yes to things. We find ourselves bounced into socials, meetups, one-on-ones and the like all the time. Many of those time-sinks we had no desire to say yes to, but social and peer pressures won the day. Professionally, there’s […]
Read More
Throughout the 1970s and 1980s, Liverpool seemed to be an unstoppable football club, clinching trophy after trophy and blowing other teams away season after season. But that era came to an end in 1990, and the club didn’t win a league title for the next thirty years. Enter Manchester United. Under Sir Alex Ferguson, they […]
Read More
We find ourselves in photographs all the time these days. Even diehard introverts like me can’t escape the lens and are constantly dragged into photos by family, friends, and even colleagues and clients. Ever since the smartphone camera landed in billions of hands, photography exploded. It’s as if every moment now needs its stamp. I […]
Read More
When was it clear that BlackBerry was on its last legs? Around 2013, when its top line had already halved. Yet it had clocked its record revenues just two years earlier. When Apple launched its first iPhone in 2007, quickly followed by the first Android phone in 2008, BlackBerry still had reason to feel secure. […]
Read More
Why is innovation so difficult? Is it because coming up with brilliant new ideas is so hard? Not really. Innovation is a team sport. Put some talented folks together under the right conditions, and the ideas will flow. The real problem with innovation comes well before the team gathers to generate ideas. Lech Walesa once […]
Read More
Customer complaints are a modern phenomenon, right? Nope. They’ve been happening for as long as humans have traded with one another. The oldest known written complaint was sent nearly four millennia ago, from the southern Mesopotamian city of Ur, in what is now Iraq. The complaint is etched on a tablet now housed in the […]
Read More
Most of the people reading this column right now are billionaires. Don’t believe me? That’s because you naturally assumed “billions” are about money. Jade Bonacolta, a writer on personal growth and productivity, has a different way of looking at it. One billion seconds equals 30 or so years. If you have that much time available […]
Read More
Today I want to share a magic number, a target that you should aim for: 60 per cent. School plants strong ideas about what a winning grade is in all of us. The way we get marked tells us that 80 and 90 per cent are the great numbers, the ones that give you ‘A’ […]
Read More
Let’s talk about the letter ‘S’ today. Picture it lying on its side. That’s a curve you should be paying attention to—the S-curve. If you’ve never heard of it, it’s high time you did, because once you see the S-curve, you start seeing it everywhere—in business, education, social movements, and even biology. So, what is […]
Read MorePopular Posts
- Use AI, but don’t lose youOctober 19, 2025
- NY’s wake-up call to the old guardNovember 9, 2025
- Save your strength for repairsNovember 2, 2025
- Empathy is the missing code in CXOctober 26, 2025
- Why your mother was right about your anxietyOctober 12, 2025










