
The human being is fixated on itself. Since we perceive life only through our own consciousness, we place ourselves at the centre of our existence. And we spend our lives fretting about our own selves: what we have and don’t have; what we need and want; what we feel entitled to; what we should and […]
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The other day, and much to my surprise, I came across a public servant who seemed to take enormous pride in just doing his job well. In Kenya. If you’ve picked yourself up from the floor, let me continue. I encountered a thorny issue, and contacted the relevant government department to try and sort it […]
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In her book Signals, author Pippa Malmgren asks us to understand how the world economy works by going back to the ancient Greek concepts of Hubris and Nemesis. Hubris is what happens to people when they overdo it. They succeed, and therefore they become overconfident. They think they have unusual powers. They imagine they are […]
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“There are no circumstances in which you should be seen here in brown shoes.” Those were the words uttered by one of the old warhorse bosses in my first-ever job. He was talking to a group of us who had started out straight from university, in a global consulting firm located in the City of […]
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At the start, it looked like a fearsomely crowded field. There seemed to be a dozen or so highly talented fellows who could win this thing. I knew we had an outstanding man in the race, but I was afraid. There were many others there who looked equally well prepared and in prime physical condition. […]
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For many people, the pinnacle of their existence occurs when they rock up at the village of their birth in a gleaming new 4WD. Or when they hold the housewarming party (which, let’s admit it, is just a house showing-off party) at their new abode. Or when they place that new iPhone on the table […]
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Criticism stings. It really does. When someone criticises us, our ego reacts immediately. We feel as though we are being belittled. Our efforts seem to be going unappreciated. We feel judged. We think we are being put down, made to feel inferior. For all those reasons our mental walls come up. Much of the criticism […]
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We are constantly peering over fences and into windows. The lives of others fascinate us. We have a lifelong obsession with knowing what they are doing; how they do it; what we need to copy from them. What are they wearing? Where do they get that stuff? How do they look so effortlessly stylish? I […]
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Ernest Hemingway’s The Old Man And The Sea was probably the first proper work of literature I read in school. Its vivid descriptions of ocean life and the ultimate heartbreak of the old fisherman stayed with me for long afterwards. I am always drawn to the sea, and for the past few years I have […]
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Fear of automation and disruptive change is everywhere. The traditional occupations are all under assault. The rise of artificial intelligence and robotics is expected to lay waste to so many traditional jobs across the world. Some think a third of all current jobs in the world could be rendered obsolete. Even the hallowed professions are […]
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“You’re only given a little spark of madness. You mustn’t lose it.” So said Robin Williams, comic genius. I read that recently and found myself nodding, then thinking deeply about it over the days that followed. It is true. You must protect your madness. Robin Williams led a troubled life and committed suicide in 2014. […]
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Photo credit: YouTube If you’d had the nerve last year to place KShs 200,000 on Leicester City Football Club winning the English Premier League (EPL) last year, you’d be sitting on one billion shillings right now. That’s right, the odds being given by the sage bookmakers were 5,000 to one. Winning the EPL was regarded […]
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We are obsessed with, fixated on and deranged by money in this country. From the top dogs to the little mutts – all seem to wake up with just one overwhelming thought in mind: “how do I lay my hands on more money?” Money, we think, is the escape from poverty and misery and the […]
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I wrote this in 2009: “I am about to lose quite a few friends with my next sentence, but here goes anyway. I don’t believe in corporate awards; I think they are shallow, fickle and pointless, and we should not pay too much attention to them.” I once worked for a large professional services firm […]
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Alan Bobbe founded a restaurant in Nairobi that, in its heyday, became world-famous. His eponymous Bistro had the tagline “a corner of France in the heart of Africa”, and it offered outstanding French cuisine. In the late 1990s, the Bistro was located at its original site on Koinange street. As my office was nearby in […]
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(Photo credit: Abdulla Al Muhairi / Flickr) When I was a boy, my mother always kept her sewing materials in a particular tin container. That colourful round container was from Quality Street, the producers of a famous chocolate/toffee assortment. I’m pretty sure many of you are nodding your heads at that memory – our mothers […]
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The word ‘transformation’ mesmerises us these days. So many of us seek a change that is as dramatic as it is quick. Individuals who feel trapped in a prison of low achievement imagine there is some formula out there for a personal makeover. They read the autobiographies of the rich and famous in order to […]
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Why does anyone start a family business? As a long-standing business advisor, there are days when I feel compelled to ask that question. This is one of those days. I ask because I feel sickened by the myriad court battles, protracted inheritance disputes and ugly sibling rivalries that so often characterise family businesses here in […]
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I have spent a good chunk of my life working with well-known bosses. I noticed quite a while ago that, unlike me, an awful lot of them seem to get up very early in the morning. I often dread asking for a meeting and being told to meet for breakfast at 6.15 am… The Economist […]
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(Sunday Nation, 31 January 2016) One thing that’s great about social media is that it reconnects you with old friends. Andrew Blacknell and I have a shared history. We went into our first job together, straight out of university. We were fresh-faced junior management consultants in one of the big consulting practices of the time, […]
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Every year, it’s the same. Every year Kenya’s public examination results are announced. Every year, the whole nation goes into a frenzy. Every year, we are told about “winners and losers.” Every year, there will be a newspaper article where the most successful students are asked to reveal the “secrets” of their success. And every […]
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I have a target I set myself every year: to read fifty books. For those of you quick on the mathematical uptake, that’s approximately a book a week. It seems like a reasonable aim to me, and I find I usually get close to it every year. As 2015 closed, I hit exactly fifty books. […]
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As 2016 opens and you trudge back to normal life, I fear you are about to do something very predictable. You are about to play SMALL. You will greet a few people and ask them the same banal questions about their holidays. You will settle down at your desk and use your employer’s bandwidth to […]
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As the year ends and most of us spend some time away from work, we should cast an eye back. What is the actual work we did in 2015? Was it the work we should have been doing – or something else altogether? By the work you should be doing, I am referring to your […]
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Lawyer Mugambi Nandi recounted an interesting episode on Twitter recently. He was sitting in the back of a taxi when an ambulance appeared, siren blaring. Mr Nandi’s driver, like many others on that road, refused to give way. The lawyer took umbrage and ordered the taxi driver to give way, to little avail. He even […]
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Someone I’m close to recounted two very different customer experiences to me recently. The first concerns a well-known shop in a well-known mall in Nairobi. This shop is operated by its owners, and customer care does not appear to run in the bloodline. I myself have only been there once, and once was enough. Sub-standard, […]
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Last week on this page we discussed the “dead-horse strategy.” There is only one sensible strategy to follow if your horse is dead: dismount. Many of us, nonetheless, don’t do sensible strategies: we try to fund, motivate, whip or imagine the dead horse back to life. The column raised many a laugh, but also a […]
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You’re deep in sleep, immersed in a dream. A whole story is playing out in your mind. Suddenly, the phone rings. In your dream, it is someone who’s part of the story calling you. You reach out to answer the call. You now realize you were asleep and dreaming, and are awake now. The phone […]
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