Articles Tagged Success

Feb 21, 2021
Before starting your own business, ask: Why will customers choose you?

Many people on this planet dream of starting their own businesses, and some of them bring those dreams to me. My key first question is usually: “Which business are you thinking of?” I’ve lost count of the number of times the answer is this: “I want to open a restaurant or a farm, because everyone […]

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Feb 14, 2021
To write better, read better

Last week on this page: if you want to write better, the path is the practice of writing. You don’t get better at writing by just thinking, talking or dreaming about writing. You get better by actually writing. The practice is the learning; the doing is the improving. This week on this page: if you […]

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Feb 07, 2021
The way to learn to write better is to write more

One of the most frequent questions I get is this one: I want to be a successful writer; what advice/tips/help can you give me? Let’s answer that question once and for all. The best response is given by a writer writing about another writer. I sometimes think it’s impossible for Seth Godin to put out […]

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Jan 31, 2021
It’s Team Biden, not Biden…

So America has a new president, and wherever I look, I see news about the new administration’s plans and programmes. The Biden immigration plan. The Biden climate policy. The Biden antitrust approach. The Biden anti-COVID programme. The Biden economic stimulus. What’s wrong with that, you ask? The word BIDEN! For some reason we humans just […]

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Jan 24, 2021
What my grandmother knew about business success

My late grandmother, as those who knew her will confirm, was quite a character. She was feisty and bold and well ahead of her time. She told you what she thought of you, right to your face. I recall one moment as a teenager. I was sitting with her waiting for the evening news to […]

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Jan 17, 2021
Are you successful – or just lucky?

Pick a successful person you know. Ask them this question: to what do you attribute your success? The first answer you get will reveal a great deal about the character of the person before you. If your high achiever talks about hard work first, you should be a little circumspect about what you are hearing. […]

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Jan 10, 2021
Some timeless lessons in building a good business

You may have come across Shake Shack during your travels. It is a very successful restaurant chain, known for outstanding customer service. I recently listened to its founder, Danny Meyer, on a podcast with NPR’s Guy Raz. What I heard was a masterclass in entrepreneurship, so I thought I should share some key lessons. Shake […]

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Jan 03, 2021
Let’s go back to school – but let’s do it differently, please

After a blighted year, the children are going back to school in 2021. Never before have so many youngsters stayed away from school for so long. The pandemic year should be seen as a petri dish in which we conducted a long experiment about the nature of education. The results are in – and there […]

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Nov 15, 2020
We are at our best when we give without receiving

Amidst the drama of the US presidential election last week, a significant development may have escaped your notice. The Fox News Channel turned on candidate Trump. Fox News and Donald Trump have been kindred spirits for a long time. Fox’s anchors and opinion leaders have supported Trump through thick and thin, backing him to the […]

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Nov 08, 2020
Is your board stuck in yesterday’s successes?

Have you heard of Nokia? Had I asked that in 2010 it would have been an impertinent question. At the time Nokia was the dominant global mobile phone company. In my seminars of those days, perhaps nine in 10 of those present would be sporting a Nokia device. Today, asking if you know Nokia is […]

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Nov 01, 2020
We are in a world where everyone needs high-speed internet

There’s a joke that says if you want to call a family gathering in your house, just walk to the main internet router, switch it off, and wait. Everyone in the house, young and old, will be there in the next few seconds… A few years back I heard a senior executive recount the following […]

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Oct 18, 2020
Why do big, successful businesses freeze?

Two entrepreneurs sat nervously. They were at the headquarters of a business one thousand times their size, with an audacious proposal. It had taken them months to convince the big man to even meet them. The meeting did not take long. The answer was a flat no. Goodbye. The year was 2000. One one side […]

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Oct 11, 2020
Is your product too useful to ignore?

Google Maps has more than one billion active users. Nine zeroes. I use it every day. You probably do too. It’s just too damn convenient to ignore, isn’t it? It maps the city out perfectly, tells you where the traffic is and which roads to avoid, estimates pretty accurate arrival times, and allows you to […]

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Sep 27, 2020
If your business takes one in the face, get back up quickly

The British love their sandwiches. Ever since the 4th Earl of Sandwich popularised the idea of fillings placed between two slices of bread (supposedly to allow him to do other things like work at his desk, or play cards, while eating) the sandwich has been a phenomenon. When I was studying and working in London, […]

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Sep 20, 2020
The year I (re)discovered podcasts

2020 has become the year of podcasts for me. I know what you’re about to say: dude, they’ve been around for a while. Indeed they have. And of course I’ve listened to many since the time they entered the popular culture. But 2020 is the year podcasts popped for me. Why? Pandemic, naturally. I read […]

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Sep 13, 2020
Are you adding great accompaniments to your main offering?

A confession: I love chilli sauces. All types. I always have. They add zing and spark to many meals. I’m an aficionado. I like ‘em sweet, I like ‘em savoury, I like ‘em unusual.  It’s not the heat of the chilli that’s important, though. Too hot is not fun. A bit of kick is a […]

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Aug 23, 2020
How good is your team? Here’s a different way of looking at it

FCB vs FCB was supposed to be one of the interesting matchups in football this year. FC Bayern duly faced off against FC Barcelona in the quarterfinals of the UEFA Champions League recently. It ended in a debacle. The Germans took the Catalans apart, beating them 8-2 – an unheard-of scoreline in the upper echelons […]

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Aug 16, 2020
How I travelled around the world in a pandemic

A confession: I have been travelling far and wide in 2020, even though there is a global pandemic on.  For example, even as that city locked down amidst one of the most challenging periods of its history, I was in New York, in the company of a troubled teenager who went on a 48-hour drinking […]

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Aug 09, 2020
Talent isn’t what you have, it’s what you can do

What is “talent?” The word has been on everyone’s lips for a while. CEOs use it all the time; Human Resources folks drop it into every conversation. The talent advantage. The war for talent. But what is this thing? Does it refer to innate skills? Acquired knowledge? Expertise that comes from experience? Knowhow? Street-smarts? Knowing […]

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Jul 26, 2020
Software is indeed eating the world. Will it eat yours?

Marc Andreessen made this visionary statement nearly a decade ago: “Software is eating the world.” Most people above a certain age, or wedded to certain traditions, did not really pay attention. I deal in solid, tangible stuff, they said. Machinery. Food. Classrooms. Newspapers. Surgeries. Software can’t do that, they said. Hoax. Fake news. 2020 has […]

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Jul 12, 2020
Where do you go to learn how to be successful in business?

So your life’s aim is to run your own business. You want to be an entrepreneur and a founder and create a hit corporation. Where do you go to learn how to do this? There are two main paths many people seem to follow. The first is to study business or entrepreneurship as a subject. […]

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Jul 05, 2020
Meet a leader truly focused on others

By December 2019 I was pretty sure I would be writing this particular column in May 2020. Then a certain virus arrived… Jürgen Klopp just took Liverpool Football Club to its first English Premier League (EPL) title for 30 years. Anyone interested in leadership should take a close look at the unique qualities this particular […]

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May 31, 2020
Businesses just got reminded of some old wisdoms

Some businesses have really suffered in this coronavirus pandemic; others are weathering the storm quite well. That might seem obvious, since some industries as a whole are better placed in this crisis. We can’t compare the fortunes of airlines and hotels right now with those producing home entertainment, say.  My point is a little different. […]

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May 24, 2020
Why most of us didn’t see the pandemic coming

I didn’t see the coronavirus pandemic coming. I’m a strategy advisor, someone who sifts through the signals the world throws up to discern what might be about to change and what needs a response. But I didn’t see this one coming. Did you? In January many of us were looking forward to a rather different […]

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May 17, 2020
Remote working is here to stay, so learn how to do it properly

Are you all Zoomed out yet? If you’re a busy executive, I bet you are. I bet you have had WAY too many virtual meetings in the past few weeks. Social distancing has forced so many of us to work remotely from each other, and to rely on the video conferencing products of Zoom, Microsoft […]

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May 03, 2020
To be ready for the new normal, start working on these 3 things

9/11. Most people know what those numbers mean. On September 11, 2001, a series of unprecedented terror attacks took place right on American soil. Four passenger airliners were commandeered by terrorists; three of them were deliberately crashed into buildings. As you would imagine, air travel volumes plummeted, throwing airlines into crisis. But after a raft […]

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Apr 26, 2020
Life after coronavirus begins now

Last week I suggested here that because of the coronavirus we may all be staring at a ‘Low-Touch, High-Friction’ world for quite a while. Such a world would have two key characteristics. The first (the touch part) would be that folks would be reluctant to gather in person and in public as freely and easily […]

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Apr 12, 2020
Get ready for ‘uncomfortable innovation’

The comfortable don’t innovate. I’ve been saying that to businesses and writing it on this page for years. Now I have my words ringing in my own ears. My business depended on gathering people – to teach them, advise them, provoke them to think and do things differently. Suddenly (thank you, coronavirus) no-one can gather […]

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