I will be in attendance at the inaugural meeting of the Storymoja Business Club, Books First, Nakumatt Lifestyle, Monrovia Street, Nairobi, 6.00 to 8.00 pm. The Storymoja Business Club is a new forum for managers and students of business to discuss business books in a convivial gathering of peers. Members meet once a month to […]
Read MoreI am delighted to announce the launch of my new book: CROWN YOUR CUSTOMER. CYC is a short polemic about the state of customer service in Kenya – and what to do about it. Click here to read an excerpt. The book is available in Kenya from the end of October, and is published by […]
Read MorePopular Posts
- The pause that saves usJune 8, 2025
- The first push is the hardestJune 1, 2025
- How to spot a real thinkerJune 15, 2025
- How to ruin what you loveMay 25, 2025
- Built the app, forgot the flowJune 22, 2025