Articles Tagged Business Daily

Oct 05, 2009
Does your organisation pass the teamwork test?

“Managers build their plans and strategies on the assumption that people in their firm are ready and willing to be team players, acting collectively to create or achieve something in the future. The truth, however, is that these attitudes cannot be assumed to exist. In fact, they’re notably scarce. In many firms – even in […]

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Sep 28, 2009
Learn from a comedian: innovation is about trying things out

“Sometimes innovation comes from funny places. For insight into how to balance creativity with the practicalities of commercialisation, we turn to a somewhat surprising source: the Marx Brothers, one of the world’s most famous comedy teams. Each one of the Marx Brother’s acts was developed in small pieces in the creative marketplace. “It was developed […]

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Sep 21, 2009
New leaders: Beware the “Pumbavu Effect”

“Consider the “cookie experiment” reported by the psychologists Dacher Keltner, Deborah H. Gruenfeld, and Cameron Anderson in 2003. In this study, teams of three students each were instructed to produce a short policy paper. Two members of each team were randomly assigned to write the paper. The third member evaluated it and determined how much […]

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Sep 14, 2009
Learning from the Crocs shooting star phenomenon

“For a while, they were just right there, in the middle of American culture,” says Richard Polk, the owner of Pedestrian Shops and ComfortableShoes.com, based in Boulder, Colo. Polk’s store was the first real shoe store to stock the crazy-looking plastic shoes, a few years back, when they first roared out of nearby Aurora to […]

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Sep 07, 2009
Real strategy is about saying “No”

“The very essence of having a strategy is being selective about choosing the criteria on which a firm wishes to compete, and then being creative and disciplined in designing an operation that is finely tuned to deliver those particular virtues. …Strategy is deciding which business you are going to turn away.” David Maister, Strategy & […]

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Aug 31, 2009
Should you trust job interviews to bring in the best talent?

“When researchers considered a meta-analysis – a broad study incorporating data from every scientific work ever conducted in the field – they found that there’s only a small correlation between first-date (unstructured) job interviews and job performance. The marks managers give job candidates have very little to do with how well those candidates actually perform […]

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Aug 24, 2009
To understand success and failure, try visiting the graveyard

“More than two thousand years ago, the Roman orator, belletrist, thinker, Stoic, manipulator-politician, and (usually) virtuous gentleman, Marcus Tullius Cicero, presented the following story. One Diagoras, a nonbeliever in the gods, was shown painted tablets bearing the portraits of some worshippers who prayed, then survived a subsequent shipwreck. The implication was that praying protects you […]

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Aug 17, 2009
Bankers beware: a new era of regulation looms

“It is clear that governance failures contributed materially to excessive risk taking in the lead up to the financial crisis. Weaknesses in risk management, board quality and practice, control of remuneration ,and in the exercise of ownership rights need to be addressed in the UK and internationally to minimise the risk of a recurrence. Better […]

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Aug 10, 2009
Are you making a mess of succession planning?

“Despite everyone knowing that nothing stays still, there are countless examples of no natural successor being in place for when the time comes, especially when the leader has an air of invincibility. Most potential successors will not hang around long if they do not feel there is any chance of the boss moving on. Consequently, […]

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Jul 27, 2009
CEOs: Is red tape killing your employees’ initiative?

“…Today, no meeting of the high and the mighty is complete until someone polishes the conventional wisdom: “Our big trouble today is getting enough good people.” This is crystal-clear nonsense. Your people aren’t lazy and incompetent. They just look that way. They’re beaten by all the overlapping and interlocking policies, rules, and systems encrusting your […]

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Jul 20, 2009
Your brand may be way less effective than you think

“Every marketer is up against this new reality: The world is overflowing with brands, and consumers are having a hard time assessing the differences among them. In 2006, the U.S. Patent and Trademark Office issued 196,400 trademarks, almost 100,000 more than it had in 1990. The average supermarket today holds 30,000 different brands, up threefold […]

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Jul 13, 2009
My 100th BD column: more businesslike AGMs

“Kenyan shareholders may soon have to make do without the Annual General Meeting perks should a move by Safaricom be adopted by other listed companies. The mobile firm’s roster of over 800,000 shareholders – the largest number in corporate Kenya’s history – has pushed it to identify cost-cutting measures during AGMs. Chief among them is […]

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Jul 06, 2009
How one famous family oversees its business

“G.M.’s managers must answer to a new majority owner, the federal government, which in turn hopes to sell off its stake to other investors. Chrysler executives are learning to work with the Italian automaker Fiat, which acquired most of its assets. Ford’s top managers said they have no such worries about their controlling shareholders. “These […]

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Jun 22, 2009
Is your ‘great’ company sowing the seeds of its own future failure?

“When you are at the top of the world, the most powerful nation on Earth, the most successful company in your industry, the best player in your game, your very power and success might cover up the fact that you’re already on the path of decline.” That question—how would you know?—captured my imagination and became […]

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Jun 15, 2009
Did your CEO just win an award? Start worrying…

“Team titles might be what matter to them most, but football fans are also generally pleased if a player in their team wins an award. Publishers rarely object when their authors win Booker or Nobel prizes for literature. So how should shareholders in a company feel when the company’s chief executive wins an accolade such […]

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Jun 08, 2009
‘Me-too’ strategies are a waste of time

“When United Airlines decided in 1994 to compete with Southwest (Airlines) in the intra-California marketplace, the company tried to imitate Southwest. United put its gate staff and flight attendants in casual clothes; it flew only Boeing 737s; it gave the service a different name, “Shuttle by United,” and used separate planes and crews; it stopped […]

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Jun 01, 2009
How sincere is your company’s CSR programme?

“As firms grapple with a brutal economic downturn, they are taking a long, hard look at the resources they devote to everything from supporting charities to making their activities carbon-neutral. That is hardly surprising: cutting back on CSR, or “sustainability” as it is sometimes known, would seem to be a quick and relatively painless way […]

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May 25, 2009
Manager bullies may be killing your organisation

“As we burrow deeper into the recession, companies around the world are cutting costs in all the usual ways—by reducing headcount, slashing capital budgets, and trimming overheads. All these measures are vital. But in their quest to root out inefficiencies, companies should also be focusing on the hidden but substantial costs of supercilious and overbearing […]

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May 18, 2009
Business lessons from 2008’s economic meltdown

“After 2008, it’s understandable that the average American would be as mad as hell at America’s business leaders. Executives, even in a good year, tend to rank towards the bottom in credibility with the public…The current economic crisis provides all the ammo for a populist backlash, as you – and your portfolio – know too […]

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May 11, 2009
Is flattering your boss a good career strategy?

“Whether it’s called buttering up the boss, brown-nosing, sucking up or managing up, experts say ingratiating behaviour is bound to be on the rise in the workplace as workers fret about keeping their jobs in tough economic times. But such behaviour can be bad for business, they said. “People who tend to ‘manage up’ anyway […]

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May 04, 2009
Your job-grading system may be the problem

“Most companies grade their employees’ jobs using some kind of ranking or rating system based on job evaluation. The grades assigned are intended to assess fair pay for people doing the same work, and are usually public, like the letter grades of schools. In theory, these systems are supposed to help people manage their careers, […]

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Apr 20, 2009
Joining a board of directors should be taken very seriously

“Coote got me in as a director of something or other. Very good business for me – nothing to do except go down into the City once or twice a year to one of those hotel places – Cannon Street or Liverpool Street – and sit around a table where they have some very nice […]

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Apr 13, 2009
Authenticity is the hallmark of true leadership

“P&G’s unbroken sales and profit growth under (AG) Lafley has brought great rewards to his investors and to him. He was paid $23.5m last year, with $6.6m in cash, and he holds a huge amount in P&G stock. Yet there are no discernible trappings of wealth on his person or hint of hubris in his […]

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Apr 06, 2009
To prosper in life, expect the unexpected

“It is easy to see that life is the cumulative effect of a handful of significant shocks. It is not so hard to identify the role of Black Swans, from your armchair (or bar stool). Go through the following exercise. Look into your own existence. Count the significant events, the technological changes, and the inventions […]

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Mar 30, 2009
Do yourself a favour – burn your mission statement!

Vision: To be a leading provider of quality products and services in the region. Mission: To deliver quality solutions and excellent returns and service to all our esteemed stakeholders through consistent best practice. Values: Excellence Teamwork Quality Customer Focus Professionalism Social Responsibility Do your vision, mission and values statements look anything like what I’ve put […]

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Mar 23, 2009
What your board should do in a downturn

“During the bursting of the tech bubble, our management developed a set of principles, or objectives, which would guide it through the downturn, however long and deep that might be. The principles are probably somewhat generic, but perhaps could be tuned for each situation. Our principles were: “We will attempt to remain cash flow neutral […]

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Mar 16, 2009
Bubbles are like hurricanes, tearing through the economy

“Those are said to be the most expensive words in the English language, by the way: it’s different this time. You can’t have a bubble without good explanations for why it’s different this time. If everyone knew that this time wasn’t different, the market would stop going up. But the future is always uncertain—and amid […]

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Mar 09, 2009
Do corporate awards really mean anything?

“At the end of 2007, Marks & Spencer was lauded as Britain’s Most Admired Company, ranked as the best among 220 companies in a survey conducted by Management Today. Not only did it receive the highest score overall, Marks & Sparks was rated best on five of the nine survey categories… Marks and Spencer’s triumph […]

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