Articles Tagged Business Daily

Mar 02, 2009
Don’t mistake your humdrum annual plan for your strategy

“There is nothing like a crisis to clarify the mind. In suddenly volatile and different times, you must have a strategy. I don’t mean most of the things people call strategy – mission statements, audacious goals, three- to five-year budget plans. I mean a real strategy. For many managers, the word has become a verbal […]

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Feb 23, 2009
Lessons in competition from the demise of GTV

“Gateway Broadcast Services announced today that its Board of Directors has unanimously approved a plan to liquidate the Company. The current financial and global crisis has severely interrupted the company’s ability to secure further funding for the continued operation of the business. Gateway Broadcast Services, suppliers of the GTV service to subscribers across Africa has […]

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Feb 16, 2009
Chelsea FC: Lessons in how not to recruit leaders

“Chelsea have sensationally sacked manager Luiz Felipe Scolari. The club’s website revealed the dramatic move had been made “to maintain a challenge for the trophies we are still competing for”. World Cup winner Scolari had only been in the job since June 2008, when he became Chelsea’s third boss in a year. Chelsea are fourth […]

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Feb 09, 2009
The herd instinct gets us all into trouble

“One thing this crisis has proved is that the herd instinct is alive and well and global. It led Bear Stearns and Citigroup and Lehman Brothers and AIG to believe that risk was a thing of the past, that housing markets could only go up and that unregulated mortgage-backed securities would forever yield unprecedented returns. […]

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Feb 02, 2009
We are all wise after the event

“I believed that I would win kudos for my contrarian view when the (internet) bubble burst. But people who had not wished to be told they were talking nonsense before the bubble burst did not wish to be told they had been talking nonsense after the bubble burst either. Indeed they did not recall that […]

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Jan 26, 2009
The Obama speech: the power of words

“We remain the most prosperous, powerful nation on earth. Our workers are no less productive than when this crisis began. Our minds are no less inventive, our goods and services no less needed than they were last week or last month or last year. Our capacity remains undiminished. But our time of standing pat, of […]

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Jan 19, 2009
Want to be truly excellent at what you do? Practice!

“This idea – that excellence at a complex task requires a critical, minimum level of practice – surfaces again and again in studies of expertise. In fact, researchers have settled on what they believe is a magic number for true expertise: 10,000 hours. “In study after study, of composers, basketball players, fiction writers, ice-skaters, concert […]

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Jan 12, 2009
No one saw the shocks of 2008 coming

“The past year has been full of big surprises, particularly for banks. One minute it was 85-year-old Bear Stearns that collapsed, the next it was 158-year-old Lehman Brothers, and then the whole financial system needed bailing out as confidence in free-market capitalism itself all but evaporated. Who would have thought, at the start of 2008, […]

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Jan 05, 2009
In 2009, become a ‘Head-Up’ leader, not a ‘Head-Down’ one

“Each morning you start with a clean sheet of paper, the hours ahead of you are opportunities to grow – to do something better, to develop your ideas further, to improve your own capabilities, or to grow your business faster. Every activity, every meeting, every decision is an exciting opportunity. Somehow, it doesn’t often feel […]

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Dec 22, 2008
Sleep deprivation will cost your business

“It’s clear that sleep deprivation can lead to disastrous workplace mishaps, with some of the worst accidents on record, including the meltdowns at Three Mile Island and Chernobyl, occurring between 2 and 4 a.m., when the effects of sleep deprivation are most pronounced. But what happens to team dynamics and problem-solving capabilities when one or […]

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Dec 15, 2008
Leaders must walk their talk – or lose their followers

“To trust a leader, it is not necessary to like him. Nor is it necessary to agree with him. Trust is the conviction that the leader means what he says. It is a belief in something very old-fashioned, called “integrity”. A leader’s actions and a leader’s professed beliefs must be congruent, or at least compatible. […]

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Dec 08, 2008
Want to learn about business? Read a novel

“Even though everyone can now afford books, still no one reads. It is not just the factory workers who don’t read: managers don’t either. And what they don’t read in particular is novels. I have just asked two senior executives what it is that puts them off. Both said the same thing: I don’t have […]

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Dec 05, 2008
Is envy the key driver of consumer behaviour?

“Since the dawn of time, man’s demand for products and services has been driven by a deep desire to keep up with the Joneses. This desire has made mankind crave certain products and services, and despise others – no matter what the intrinsic value of those products and services. If you want to build a […]

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Nov 28, 2008
Repeat after me: Strategy is about difference

“A company can outperform rivals only if it can establish a difference that it can preserve. It must deliver greater value to customers or create comparable value at lower cost, or do both. …Operational effectiveness means performing similar activities better than rivals perform them…in contrast, strategic positioning means performing different activities from rivals’ or performing […]

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Nov 21, 2008
Don’t hang on where you’ve stopped adding value

“Andy Cole has finally confirmed he has retired from football, but in doing so launched a broadside at Nottingham Forest and their manager Colin Calderwood. The former Manchester United and England striker left his hometown club two weeks ago after failing to make an impression and growing disillusioned with restricted appearances. Cole made just 11 […]

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Nov 14, 2008
The changing face of business gurus

The Top 10 most influential business gurus: 1. Gary Hamel 2. Thomas L. Friedman 3. Bill Gates 4. Malcolm Gladwell 5. Howard Gardner 6. Philip Kotler 7. Robert Reich 8. Daniel Goleman 9. Henry Mintzberg 10. Stephen R. Covey The Wall Street Journal, 5 May 2008 Academics might be expected to dominate the Wall Street […]

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Nov 07, 2008
CEOS, watch out: your staff could kill you…

“A chief executive was beaten to death as he tried to pacify a group of workers sacked from his manufacturing plant, Indian police said today. Lalit Kishore Choudhary, 47, bled to death inside the car parts factory yesterday after being attacked by more than 130 men. Police have arrested 63 former employees of Graziano Transmissioni […]

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Oct 31, 2008
In a crisis – do nothing!

“For many of us, it’s decision time. What do we do with our investments? Do we sell our stocks? Rethink our retirement? With the warning lights flashing, our natural instinct is to react. But that very moment, when the need to make a decision feels strongest, might very well be the time to do nothing […]

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Oct 24, 2008
Why you must keep a contrarian on your team

“…suppose you imagine yourself and a group of experts who seem to have converged on an enlightened opinion which has arguments to support it, and it has prominent influential people saying that. It can be difficult for someone to stand up in that room and air what seem to be half-baked or half-formed doubts about […]

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Oct 17, 2008
The shameless excesses of irresponsible corporations

“The world’s largest insurance company, AIG, spent $440,000 on a lavish corporate retreat at one of California’s top beachside resorts a few days after accepting an $85bn emergency loan from the US government to stave off bankruptcy. Details of the week-long getaway enraged legislators at a congressional hearing yesterday where AIG’s former bosses were accused […]

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Oct 10, 2008
Stop lying to your customers

“To remain competitive, businesses require access to capital and the STRATEGIC ADVICE to use it wisely. So, who are they going to turn to?” Merrill Lynch advertisment, The Economist, September 20th, 2008 “Quality and safety are the foundations of social harmony.” Posters for China’s Sanlu Group, quoted in The Economist, September 20th, 2008 I came […]

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Oct 03, 2008
Are you building loyal customers, or just bribing them?

“Now I want to rant about how the word “loyalty” has been kidnapped. Loyalty has been dislocated from its true meaning and is now used to describe programs and promotions, usually supported by sophisticated software, that encourage customers to buy from a company multiple times. Hey, there’s nothing wrong with multiple purchases, but return visits […]

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Sep 26, 2008
Can the Volt electrify General Motors?

“(General Motors) turns 100 this year, but amid the birthday celebrations it can expect a slap in the face: in 2008 GM is likely to be demoted to No. 2 among the world’s carmakers. Memories of past glory make being overtaken by Toyota all the more galling. In the 1950s and 1960s, GM poured forth […]

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Sep 19, 2008
How bankers threw the world into crisis

“Houses of cards, chickens coming home to roost – pick your cliche. The new low in the financial crisis, which has prompted comparisons with the 1929 Wall Street crash, is the fruit of a pattern of dishonesty on the part of financial institutions, and incompetence on the part of policymakers. We had become accustomed to […]

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Sep 12, 2008
Don’t ask for references – they are useless

“Many employers ask job applicants for personal references. Justification for this practice is beyond me. There’s no valid reason to believe that these references will help you to identify potentially high-performing employees. The reality is this: We all have friends who will say or write positive reviews of us. If every job candidate can provide […]

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Sep 05, 2008
The HR function must raise its game

“…surveys show that business leaders around the world are deeply concerned about the intensifying competition for talent, (yet) few companies make it an integral part of a long-term business strategy, and many even try to raise their short-term earnings by cutting talent-development expenditures. Other factors compound the difficulties of recruiting enough appropriate talent: minimal collaboration […]

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Aug 29, 2008
The expatriate manager is a declining species

“Executive expatriates are expensive, as many multinational firms have learned. Moving a manager to a factory or corporate office in Dubai, Russia, or India can be a costly experience after providing relocation dollars, tax equalization, and housing allowances. For that reason and others, Western and non-Western companies competing in emerging markets are dramatically reducing the […]

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Aug 22, 2008
Why I back Starbucks to bounce back

“On July 1st (Starbucks), based in Seattle, said it would close a further 500 stores in America (in addition to the 100 closures it announced earlier this year) and reduce its workforce of roughly 172,000 by around 7%. A remarkable 70% of the stores due to close were opened after 2005, which seems to confirm […]

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