Articles Tagged Leadership

By December 2019 I was pretty sure I would be writing this particular column in May 2020. Then a certain virus arrived… Jürgen Klopp just took Liverpool Football Club to its first English Premier League (EPL) title for 30 years. Anyone interested in leadership should take a close look at the unique qualities this particular […]

We are, all of us in the world, deeply affected by the Covid-19 pandemic. Some more than others, though. Consider a first group. The members of this small but privileged category fled to safety once the dangers of the coronavirus were clear. They were the first to work from home, because they can. They have […]

More than a decade ago I asked on this page: is Kenya’s steering wheel connected to its tyres? The imagery is half-comical: of leaders merrily spinning the steering wheel thinking they are driving the car; the vehicle, meanwhile, goes where it wants. The issue was very serious, though; I raised it in the light of […]

A leader’s true character is only revealed during a crisis. A lot of people are now discovering this essential truth of leadership. Good times don’t tell you much about the leader. If the economy is buoyant and times are normal and markets are free and institutions are strong, who leads doesn’t matter a whole lot. […]

The coronavirus has upended the world. A few tiny dudus that seem to have emerged from a market in China have taken over our daily discourse. One country (Italy) is in complete lockdown; many others will have to follow. Wherever you look, airports are empty; airplanes are grounded; hotels, malls, stadia and public squares are […]

Like many of you reading this, I grew up in the tumult of a large extended family. The social milieu was complicated; many uncles and aunts and cousins and family friends were always milling around. Many diverse opinions on pretty much anything under the sun were on offer, all the time. I was a quiet, […]

Every so often you have to look at the world around you and wonder what on earth is wrong with human beings. There seems to be turmoil everywhere. Massive public demonstrations, often turning violent, are occurring in every corner. Hong Kong, Chile, Bolivia, Colombia, Lebanon, Spain, Iran, Iraq, India, Thailand – is that a long […]

A question for you: do you remember something called the ‘Zune’? Not really, I guess. Another question: do you remember something called the ‘iPod’? Of course you do. Both were MP3 music players. Here’s the thing, though. The Zune, made by Microsoft, was the far superior product, in most respects. And yet it failed miserably […]

Let me tell you about a certain country. A century ago, this country was regarded as one of the most promising of the future. It was richly endowed with a very diverse trove of natural resources, and had a GDP per capita higher than that of France or Germany. It attracted immigrants from far and […]

Image by Alexander Antropov from Pixabay We are a major bank. We are holding our annual general meeting with shareholders. We need some good photos. What should we do? I know, why don’t we take one of the chairperson, CEO and a shareholder all pretending to point to something in the annual report? Excellent idea. […]

Image by Gerd Altmann from Pixabay Last December, José Mourinho was sacked as manager of Manchester United, one of the world’s richest and most trophy-laden football clubs. His firing was almost universally welcomed by United’s faithful fans. A caretaker replacement, Ole Gunnar Solskjaer, was appointed in his place quickly. He has since gone on to […]

Adam Lashinsky once provided an interesting little vignette about Steve Jobs. According to the reporter, Apple’s founding CEO used to give employees a little speech when they were promoted to Vice President. Lashinsky called it the ‘Difference Between the Janitor and the Vice President.’ Jobs told new VPs that if the garbage in his office […]

I don’t often do obituaries in this column. And certainly not of chief executives. But exceptions have to be made. Herb Kelleher, cofounder of Southwest Airlines, was indeed special. I have talked about him and his remarkable company many times in seminars and lectures. Now he’s gone, and those who love to see business (or […]

When I was a young boy, I would regularly gather my pocket money and take a bus into Nairobi’s central district to buy books. My perambulations would begin at the famous second-hand shop, Toddlers Bazaar, just off Koinange Street. This ever-busy shop was a prime place to find unusual, affordable novels. From there I would […]

Photo by Margarida CSilva on Unsplash I’ve lost count of the number of times I’ve sat in boardrooms and heard the assembled say they are engaged in a “war for talent.” The gist is as follows: talented people drive results. We must have the best talent in this company. Top talent is scarce. Top talent […]

Fear at work is a good thing, right? If employees are not afraid of you, they will just take advantage of you, no? They’ll slack off work, they’ll run side hustles using your time and resources, they’ll even steal from you – correct? A question, though: many business bosses have been making their employees feel […]

Elon Musk is widely recognized as a visionary. He cofounded PayPal and then moved on to a dizzying range of businesses: electric vehicles, energy generation, machine interfacing, even space travel. His aim always is to completely revolutionize every industry he turns his hand to. None of the new ventures is a concrete success just yet; […]

I’m about to write something down that may be one of the most important things you will ever read. It was said by Warren Buffet, and here it is: “The difference between successful people and really successful people is that really successful people say no to almost everything.” If that sentence immediately made perfect sense […]

Kamran is a taxi driver in Dubai. I met him on a recent trip and found him a little different from the norm. Despite doing a difficult and demanding job, and one that does not offer the best reward, he stays upbeat and positive. So much so that I engaged him exclusively on a daily […]

This column records my 800th appearance on this page. It’s been a great ride, for more than 15 years now. I thought I should commemorate the milestone by focusing on something that seems to be losing its importance in the modern world: good writing. By this I mean good writing coming from you. We all […]

An observant visitor to Nairobi over the past few weeks would have noted an interesting paradox: it has rained and rained and rained and then rained some more in the capital city; and yet the metropolis remains locked in water rationing, quite severely in some areas. If this was your visitor, how would you explain […]

Photo credit: EPA Pep Guardiola lifted the English Premier League trophy last Sunday on behalf of the club he manages, Manchester City. I think we should all applaud, regardless of team affiliation. For me, the most interesting part of Pep’s season came during a game in November. He began berating a player who just been […]

When Jeffrey Immelt, long-time boss of giant conglomerate GE, held his annual address to investors last May his corporation’s stock was trading at close to $30. He painted a rosy picture of his long tenure, and retired as CEO soon afterwards. Today the stock price is around $15. His successor decided to bare all and […]

Last week I told you about invisible mentors – those inspirational figures who are present in our lives and prominent in our successes without ever mentoring us formally or practically. Sometimes we meet these people; sometimes they never know we even exist. And yet they leave their indelible imprint. Think about it: invisible mentors are […]

Mentorship is all the rage. As young people struggle to come up in the world, they feel they need someone of accomplishment to take them under their wing, guide them, open doors for them. Success, they feel, is much easier to achieve when someone successful shows them how. We grow up being guided by parents, […]

As a leadership advisor, I am often left pondering a common phenomenon: when a new leader arrives in office, what inevitably follows is a purge of the followers of the old one. I have seen it many times over the years: a new leader is appointed; and all those associated with the old regime must […]

Watching Robert Mugabe cling on to power at the ripe old age of 93 was perplexing. He had clearly outstayed his welcome by decades, not years; the army had been forced to move in to prevent him handing over power to his own wife; and hundreds of thousands of his people had poured into the […]

Michael Fallon, the United Kingdom’s Defence Secretary, was forced to resign. He did this shortly after he was forced to admit he had inappropriately touched the knee of a female journalist fifteen years earlier. Priti Patel, the United Kingdom’s Secretary of State for International Development was forced to step down in the same week as […]