Most of us tread on well-worn paths. We live in places where we are connected to electricity and running water. We acquire received wisdom from orthodox institutions. We take up familiar occupations, and follow traditional career paths. We start businesses in conventional industries with established competitors and known rules. We take the road most taken. […]
Read MoreHere’s a thing. It was reported recently that an elderly lady fell down on an escalator at Leeds Railway Station in the UK. Staff of Northern Rail who saw her fall failed to come to her aid. Why? Because they had not been trained in “people handling.” Northern Rail later confirmed that the staff had […]
Read MoreWhat are we going to do in a world where people play where they used to work, and work where they used to play? For the past two weeks I have explored this phenomenon here on this page: an era in which mobile computing and connectivity allow people to carry everything they need – the […]
Read MoreLast week I pointed out that what looks like work often isn’t, and what looks like play may be someone hard at work. Consider the lady sitting in your office, hard at work on her computer. She seems to be very busy trying to get something urgent done. Take a closer look. She’s on Facebook, […]
Read MoreI sent someone an email late on a Saturday night, recently. His jokey reply asked why I was working so late on weekends. Which made me stop and think. I wasn’t working, exactly; but nor was I not working. I was doing my regular scan of my Twitter feed, and came across a link that […]
Read MoreJohn Lanchester writes very useful books demystifying the world of finance, explaining its arcane intricacies to those who weren’t schooled in it. Sitting on a plane recently, I came across a piece by him in the New Yorker. It contained this gem: ““My father once told me about the first colleague he ever knew to […]
Read MoreThere’s a problem in business, and it’s a serious one. No, it’s not about the difficult customers, or the disillusioned employees. It’s about the shareholders. Shareholders, we know, are the supreme entity in business. They put their money at risk, and stand to lose it all if things go wrong. They are therefore entitled to […]
Read MoreLast week I laid into the never-ending culture of businesses playing only for the cameras, rather than playing for the real prize. So what is that prize, and how can you tell if you’re on the way to achieving it? The prize of business is no different from the prize of life itself. It is […]
Read MoreTomorrow morning in Kenyan newspapers, you will see photos of the following: People holding a dummy cheque together, and smiling at the camera. People pretending to read their company’s annual report together, for the camera. People wearing ill-fitting helmets while touring a construction site, and pointing upwards for the camera. People sitting in a donated […]
Read MoreA year ago, India seemed to be looking upon itself in horror. A horrific gang-rape had occurred on a Delhi that seemed to shock the nation. Moral outrage filled the airwaves; punitive sentences were promised. This could never be allowed to happen again… And then…what? Nothing much. In fact, the reverse seems to have occurred: […]
Read MoreIf you’re a parent worried about the future of your child, you should really read Seth Godin’s book, Linchpin. And the first thing that should begin to worry you is how your child is being schooled. Is this your child’s daily education routine? Show up every day. Be punctual. Fit in. Have good handwriting. Don’t […]
Read MoreLupita Nyong’o. A name hardly anyone knew a short while back; one that pretty much everyone knows now. Why is Lupita such a phenomenon? Why is she suddenly in every fashion magazine, TV chat show, dinner-party discussion, social media debate? The clues lie in what is being discussed. Last time I checked, Lupita was an […]
Read MoreWhy are we becoming so interested in ‘richest people’ lists in Kenya? Partly, as I wrote on this page last week, it’s because we have such a slobbering adoration for money as a society. Those who have it are a source of endless fascination for us. But there’s another reason. Too many of us seem […]
Read MoreMy son was fired from his job the other day. And his father was delighted. He’s only ten years old. And the ‘job’ was as manager of a leading football team. In a popular video game. I spent time earlier this week with successful entrepreneurs, listening to their life stories. And here’s the thing about […]
Read MoreQuail eggs were hailed as the answer to all ailments; prices began rising fast; enterprising Kenyans rushed in to make money; supply surged and prices fell back sharply; many were left nursing wounds and cursing their luck. In that sequence of events lies many a lesson for peculiar Kenyans. Let’s unpick a few this Sunday. […]
Read MoreHow many times do you want to be wrong before you’ll accept you’re not infallible? I often watch some of the more cocksure folks amongst us strut from one bad decision to another – while never once acknowledging their own mistakes and errors of judgement. The blame is passed swiftly, scapegoats are found quickly, and […]
Read MoreI hate spam. I always have. If you send me spam, it will have the reverse effect to what you intended: after receiving your unsolicited communication, I will never even consider buying whatever you’re selling. I tweeted this sentiment recently, and got an odd reply: “But Mr B, what’s really wrong with this practice? Isn’t […]
Read MoreIn my first year at university, I was like most students around me: finding my way in the world; straining to understand my own identity and place; yearning for experiences, the more the merrier. My budget was tight, though. Like most of my fellows, I spread my money as far as possible, seeking the cheapest […]
Read MoreTo succeed in the world to come, you won’t be boarding trains with tickets; you’ll be jumping off planes with parachutes. These are fast-changing, enormously disruptive times. Success is no longer about playing safe, being predictable, or following schedules. That’s how it was when I was growing up. Children were told to pick safe subjects; […]
Read MoreAs another year draws to a close, many of us will be sitting down to reflect on the months that passed, and those to come. Kenya is fifty years old now, and we should use this milestone to engage in deep introspection, not just frenzied celebration. It is not the number of years that matter, […]
Read MoreHere’s a scene from one of my favourite comic strips: Dilbert’s ‘pointy-haired boss’ walks in looking sleepy and bedraggled. He tells everyone that he’s started sleeping very few hours every night, because he read that some of the most famous geniuses in history slept just four hours per night. That’s ridiculous, right? But what if […]
Read MoreI run a leadership programme. One of the key aims is to help leaders, current and future, develop a deep understanding of strategy. I have been a strategy advisor for much of my life, and love the subject deeply. Nonetheless, I always end the strategy module with the following quotation from US General Norman Schwarzkopf: […]
Read MoreI like Alain de Botton. Ostensibly, he’s a philosopher. But unlike most people who tag themselves with that description, he is a very interesting man. The focus of his work is not abstruse concepts, but the practical realities of life. He also keeps up a barrage of erudite tweets. One of those is the reason […]
Read MoreOur enterprise culture is one of Kenya’s greatest assets. Kenyans have a ‘can-do’ attitude, often overcoming great odds to establish businesses small and large. The rate at which we start businesses and sustain them is the envy of our neighbours. It is the engine that drives economic growth and creates employment, formal and informal. What’s […]
Read MoreThis will be my final column in the Thought Leadership series in this newspaper. The column began life in August 2007 and tried to bring you the best business insights from leading books and publications – and elaborate on those insights in a Kenyan and African context. In this valedictory piece, I would like to […]
Read MoreI’ve just come back from another bout of travel (hence the brief holiday from this page). Regular readers will know that I’m a most peculiar traveller. The highlights of my holidays tend not to be great tourist sites or memorable meals. Instead, interesting processes, interesting individuals or interesting technologies are more likely to linger in […]
Read MoreI want to be my own boss. I want to work for myself, not for others. I should be enriching myself, not a bunch of strangers. A common echo, seductive in its simplicity. Who wouldn’t want to be self-directing, not answerable to others, keeping all the fruits of one’s labour? The answer is this: YOU […]
Read More“Eric responded with perhaps the best piece of career advice that I have ever heard. He covered my spreadsheet with his hand and told me not to be an idiot (also a great piece of advice). Then he explained that only one criterion mattered when picking a job – fast growth. When companies grow quickly, […]
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