Articles Tagged Success

And so Kenyans trooped to vote again in a presidential election for the second time in three months. Or not. This election, held against the backdrop of a deeply divided country and the withdrawal of a key protagonist, ultimately yielded a turnout that was a record low. Because so many voting stations stayed empty for […]

For many people, a silent person in their midst is a cause for concern. Why is he quiet? Why does she not say anything? What’s going on in that head? Why not just come out with it? Quiet people make them queasy. Or they dismiss the silent ones as having nothing meaningful to say. Perhaps […]

I was looking for footwear in foreign climes recently. I walked into a promising-looking store, and noticed something interesting: the shop assistant attending to me was wearing a bluetooth earpiece. What that was for soon became evident. You have all had this experience when buying shoes, I am sure: you choose some possible pairs; and […]

Seen this week on Twitter: I have become a mosquito-killing expert. Does that count on my CV? No it doesn’t, I replied. Not around these parts. Given the sustained attack the local human race has been under over the past couple of months from mosquitoes, we’ve pretty much all become experts in mosquito extermination. Some […]

Every business in the world faces overwhelming uncertainty. The explosion of new technology shows no sign of abating. Indeed, we may only have seen the opening chapters of the book of technological disruption. The later chapters – containing plot twists, deaths, rebirths and the like – have not even been written yet. We only have […]

A rapist was found guilty. The rapist had supporters, though. Millions of them. A mob of thousands, upon hearing the court’s verdict, went on the rampage, attacking journalists, setting vehicles on fire, attacking train stations and government buildings. Dozens of people were killed in the mêlée. The army had to be called in to quell […]

Many years ago our local brewer, East African Breweries Limited (EABL), was facing a major new threat. Castle, a huge brand owned by South African Breweries, had announced its entry into our local market. It was coming in with big money, a big plant and big plans. One of the key strategic decisions made in […]

Watching the aftermath of our recent general election, I was left pondering a phenomenon that appears after pretty every such event in these parts. Those who support the presidential candidate announced as the winner inevitably embark on celebrations. That’s perfectly understandable – everyone likes to be part of a winning team, after all. But for […]

There’s one thing you can pretty much guarantee in Kenya: if a rich person walks into a room pretty much everyone there will fall over their feet trying to greet or be noticed by the personage. People are shameless about this. They slobber; they swoon; they hit new lows in obsequiousness. They make way for […]

It was launched barely seven years ago. In that time it has expanded explosively to be present in more than 570 cities in the world. It had revenue in 2016 of $6.5 billion, and its market valuation of $70 billion makes it the world’s most valuable tech startup. It has brought easy and cheap transportation […]

(Photo credit: Sky Sports) Arsène Wenger is the most successful foreign manager ever in the English Premier League. He has been at Arsenal Football Club for 21 years, in which time he has clocked up 16 trophies. His brand of football is, at its best, breathtaking: fast-flowing, creative, highly technical soccer. Even fans of rival […]

Last week I pointed out that the journey to ‘digital’ is not straightforward; the thinking leader will have to blend what is new and what is timeless in order to succeed. ‘Analogue’ in this sense does not just refer to things that you can touch and feel, like printed books and bank branches and fountain […]

Greetings, book-lovers. How are you doing with #50BooksIn2017? I just completed my 16th book of the year, so I’m more or less on track. What about you? I started the #50BooksIn… hashtag to try and persuade more and more of you to read books. I am delighted to see so many of you writing or […]

Let’s continue our examination of robotics, begun here last week. Donald Trump wants to bring basic jobs back to America. He thinks assembly-line workers, coal-miners etc should be Americans. His grand idea seems to be that the jobs will come back by slapping tariffs on foreign products coming into the country. If only he’d ever […]

This column periodically takes a look at the future of different industries. Over the past year or so we have peered at what lies ahead for the car and taxi industry, television, banking and insurance, amongst others. For the next two weeks, let’s consider an industry that’s going to play a considerable role in all […]

I wrote here two weeks ago that every business has its one thing – the thing it must deliver above all others. For restaurants, the one thing is the taste of the food; for banks, it is trust; for hotels, hospitality. You can think about what yours is in your industry: the one thing that […]

The Michelin star is a time-honoured guide to excellence in the the restaurant business. Way back in the 1920s, the Michelin brothers recruited a team of mystery diners – or restaurant inspectors – to visit and review restaurants anonymously. In 1926, the Michelin Guide began to award stars for fine dining establishments, initially marking them […]

Even though I advise people on digital disruption, I am not immune to the phenomenon myself. A writer and business advisor must keep up with changing times; I cannot count on the old ways of consuming business content staying relevant. And so over the past few years I have been on a personal journey of […]

One of my favourite Nairobi restaurants just closed down. Given the paucity of people willing to make and serve food to a consistently excellent standard in these parts, I don’t have many favourites. In fact, I don’t need more than the fingers of one hand to count them. So losing even one of them is […]

You’re a star, you know you are, and so does everyone else. You have deep talent, and it’s all personal. At school, you clocked the top grades, or excelled in sports, or were the best artistic performer of your era. In your career, you’ve always been the big cheese. Success seems to surround you; you’re […]

A year ago I wrote here that it is possible to read 50 books in a year. Provided you love and value books, that is. I put it down as a challenge to bibliophiles, ardent or lapsed, to raise their game. Having thrown down the gauntlet, I found myself accelerating. At the year-end, I clocked […]

The human being is fixated on itself. Since we perceive life only through our own consciousness, we place ourselves at the centre of our existence. And we spend our lives fretting about our own selves: what we have and don’t have; what we need and want; what we feel entitled to; what we should and […]

The other day, and much to my surprise, I came across a public servant who seemed to take enormous pride in just doing his job well. In Kenya. If you’ve picked yourself up from the floor, let me continue. I encountered a thorny issue, and contacted the relevant government department to try and sort it […]

In her book Signals, author Pippa Malmgren asks us to understand how the world economy works by going back to the ancient Greek concepts of Hubris and Nemesis. Hubris is what happens to people when they overdo it. They succeed, and therefore they become overconfident. They think they have unusual powers. They imagine they are […]

“There are no circumstances in which you should be seen here in brown shoes.” Those were the words uttered by one of the old warhorse bosses in my first-ever job. He was talking to a group of us who had started out straight from university, in a global consulting firm located in the City of […]

At the start, it looked like a fearsomely crowded field. There seemed to be a dozen or so highly talented fellows who could win this thing. I knew we had an outstanding man in the race, but I was afraid. There were many others there who looked equally well prepared and in prime physical condition. […]

For many people, the pinnacle of their existence occurs when they rock up at the village of their birth in a gleaming new 4WD. Or when they hold the housewarming party (which, let’s admit it, is just a house showing-off party) at their new abode. Or when they place that new iPhone on the table […]

Criticism stings. It really does. When someone criticises us, our ego reacts immediately. We feel as though we are being belittled. Our efforts seem to be going unappreciated. We feel judged. We think we are being put down, made to feel inferior. For all those reasons our mental walls come up. Much of the criticism […]