Articles Tagged Sunday Nation

Jul 12, 2020
Where do you go to learn how to be successful in business?

So your life’s aim is to run your own business. You want to be an entrepreneur and a founder and create a hit corporation. Where do you go to learn how to do this? There are two main paths many people seem to follow. The first is to study business or entrepreneurship as a subject. […]

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Jun 28, 2020
Be part of the big move from transactions to experiences

I have written here that the word ADAPTATION has loomed large throughout this coronavirus pandemic: most humans have adapted themselves to new normals in their lives and businesses, sometimes with great ingenuity. Today I want to focus on a similar word: ADOPTION. This word too is pivotal in understanding what will become of consumer and […]

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Jun 21, 2020
My 900th column: notes from a pandemic

A few months into the lockdowns and slowdowns caused by a pandemic, perhaps we should pause. This is my 900th column for the Sunday Nation, so let me commemorate the occasion by sharing some personal reflections from my own experience of recent reversals; of isolation and distancing; and of thinking about the world to come. […]

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Jun 14, 2020
Use the pandemic to seek the best version of you

People really reveal themselves in a crisis, and the coronavirus pandemic is one of the most challenging global situations in human history. The health crisis has morphed into an economic cataclysm. And it will reveal who we really are. When times are good, we can all look amiable and generous. When times are bad, whatever […]

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Jun 07, 2020
When bytes and pixels start doing the travelling

I attended an elite global conference the other day. It had speakers and panels consisting of some of the world’s top business leaders and thinkers, and ran over three days. You’re thinking: wait – where on earth was this held, during a pandemic? And how did you get there? And why would you risk going? […]

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May 31, 2020
Businesses just got reminded of some old wisdoms

Some businesses have really suffered in this coronavirus pandemic; others are weathering the storm quite well. That might seem obvious, since some industries as a whole are better placed in this crisis. We can’t compare the fortunes of airlines and hotels right now with those producing home entertainment, say.  My point is a little different. […]

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May 24, 2020
Why most of us didn’t see the pandemic coming

I didn’t see the coronavirus pandemic coming. I’m a strategy advisor, someone who sifts through the signals the world throws up to discern what might be about to change and what needs a response. But I didn’t see this one coming. Did you? In January many of us were looking forward to a rather different […]

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May 17, 2020
Remote working is here to stay, so learn how to do it properly

Are you all Zoomed out yet? If you’re a busy executive, I bet you are. I bet you have had WAY too many virtual meetings in the past few weeks. Social distancing has forced so many of us to work remotely from each other, and to rely on the video conferencing products of Zoom, Microsoft […]

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May 10, 2020
Is your team working well from home?

When so many of us were sent packing by the coronavirus to work from home, one CEO told me: “This is terrible. My people can’t work from home.” We know what he meant, don’t we? That he could not trust his people to do what’s necessary when they are not being watched from 8.00 am […]

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May 03, 2020
To be ready for the new normal, start working on these 3 things

9/11. Most people know what those numbers mean. On September 11, 2001, a series of unprecedented terror attacks took place right on American soil. Four passenger airliners were commandeered by terrorists; three of them were deliberately crashed into buildings. As you would imagine, air travel volumes plummeted, throwing airlines into crisis. But after a raft […]

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Apr 26, 2020
Life after coronavirus begins now

Last week I suggested here that because of the coronavirus we may all be staring at a ‘Low-Touch, High-Friction’ world for quite a while. Such a world would have two key characteristics. The first (the touch part) would be that folks would be reluctant to gather in person and in public as freely and easily […]

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Apr 19, 2020
Here comes the Low-Touch, High-Friction world

So many of us feel imprisoned in our own homes, staring at the same walls, missing contact with others, tired of dealing with family issues. So many of us are just waiting to be told that the coronavirus pandemic is over, that lockdowns and shutdowns are over, and that we can burst out into the […]

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Apr 12, 2020
Get ready for ‘uncomfortable innovation’

The comfortable don’t innovate. I’ve been saying that to businesses and writing it on this page for years. Now I have my words ringing in my own ears. My business depended on gathering people – to teach them, advise them, provoke them to think and do things differently. Suddenly (thank you, coronavirus) no-one can gather […]

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Mar 22, 2020
This pandemic will expose the true character of leaders

A leader’s true character is only revealed during a crisis. A lot of people are now discovering this essential truth of leadership. Good times don’t tell you much about the leader. If the economy is buoyant and times are normal and markets are free and institutions are strong, who leads doesn’t matter a whole lot. […]

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Mar 15, 2020
Three reflections on the coronavirus

The coronavirus has upended the world. A few tiny dudus that seem to have emerged from a market in China have taken over our daily discourse. One country (Italy) is in complete lockdown; many others will have to follow. Wherever you look, airports are empty; airplanes are grounded; hotels, malls, stadia and public squares are […]

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Mar 08, 2020
Respect those who listen, not those who bluster

Like many of you reading this, I grew up in the tumult of a large extended family. The social milieu was complicated; many uncles and aunts and cousins and family friends were always milling around. Many diverse opinions on pretty much anything under the sun were on offer, all the time. I was a quiet, […]

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Mar 01, 2020
Your calendar reveals who you are

Time, we can all agree, is really precious. We have very little of it; and we don’t know how much. So where do we expend it? Let me continue the discussion about the time of our lives, begun here last week. As time marches on, and when we have had our fill of trying stuff […]

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Feb 23, 2020
Are you still answering the phone all day long?

If a telephone is ringing, it must answered. If you are of a certain generation or earlier, that was just a fact of life. The phone rang, we answered it. Did we want to receive the call right then? Were we expecting it? Did we feel like talking to a random person? Were we busy […]

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Feb 16, 2020
Try this for your business – no goals, no comparisons

Let me tell you about a company that does not set any goals or targets. None. Don’t rub your eyes; you read that right. No customer-count goals. No revenue goals. No retention goals. No profit goals. You don’t believe me, do you? Oh wait, this company also doesn’t analyse its competitors. It has no market-share […]

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Feb 09, 2020
Radio cassette? What’s that?

Do you know what a ‘radio cassette player’ is?  I ask because it really depends on what age you are. There is a large chunk of young Kenyans (and, I hope, of the readers of this column) who have never experienced such a thing. Even if you do know what it is, when was the […]

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Feb 02, 2020
Focus on your three feet of influence

It can all seem too much. Perhaps you have problems in your extended family. Perhaps people are squabbling, disagreeing, agitating. You do your best to intervene, but there are entrenched positions and big egos in play. Old grievances are being nurtured. You want this to end, but there are too many variables. It feels easier […]

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Jan 26, 2020
Wisdom about human nature provides the digital edge

I pressed SUBMIT. And then my heart sank. I was trying to pay an overseas credit-card bill. My local bank has a useful online banking system that means I can do this sort of thing in my own bedroom. Back in the bad old days, I used to leg it to my bank branch once […]

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Jan 19, 2020
How will you use your new superpower?

Your landline telephone. Your fax machine. Your dictation machine. Calculator. Watch. Timer. Notebook. Filing cabinet. Calendar. Music player. Camera. Photo album. Map. Alarm clock. Key. Newspaper. Scanner. Camera. Library. Dictionary. Encyclopedia. Translator. Weather forecaster. Wallet. Flashlight. In 2010, I wrote here that the future of your business would be in the palm of your hand. […]

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Jan 12, 2020
Wait – did I read TOO many books last year?

I read 80 books in 2019. That was surprising. My standard target is 50, which I always hit quite easily. But 80? That’s a lot of books, by any measure. Was it worth it? Could that number now be in the realm of TOO many books? But first: reading any number of books is no […]

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Jan 05, 2020
Do you shoulder blame, or dodge it?

Perhaps you know the old joke: there are two types of people in the world – those who believe in dividing people into two types, and those who don’t… For the purposes of today, this columnist becomes one of the first type.  What happens when things go wrong around you, mishaps occur, problems arise? When […]

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Dec 29, 2019
Are you honouring your mother, or defacing her?

There is nothing more awe-inspiring, breathtaking or majestic on this planet than nature itself. Nothing created by humankind even compares. All our achievements – the targets we hit, the numbers we clock, the reports we file –  are mere pastimes. They don’t touch the soul.  All our material wealth, our accumulated riches and trinkets, our […]

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Dec 22, 2019
Those who lead for the few cause perpetual turmoil

Every so often you have to look at the world around you and wonder what on earth is wrong with human beings. There seems to be turmoil everywhere. Massive public demonstrations, often turning violent, are occurring in every corner. Hong Kong, Chile, Bolivia, Colombia, Lebanon, Spain, Iran, Iraq, India, Thailand – is that a long […]

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Dec 15, 2019
Education needs a reboot

Last week’s column about the ‘Education Express’ raised some questions – and some eyebrows. I made the case, obliquely, that our education system is in severe need of an overhaul. It functions like an old-fashioned train service: it runs the same way it has for decades on end; it runs on fixed tracks; and not […]

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