Articles Tagged Sunday Nation

I was once walking through the older parts of Reading, a town in the United Kingdom. I came upon a lovely old church hidden behind the town centre, and in it a cemetery. There I found this gem: a large wooden grave marker, with an inscription in memory of Henry West. Who was Henry West? […]

I was once in an airport immigration queue, awaiting clearance to re-enter my homeland. The queue was long, and we were all tired after a long flight.  A very well known business tycoon came in from a different flight. He took a look at the line in front of passport control and walked right past […]

Another Sunday Nation stalwart has left us. Gerry Loughran, the “Letter from London” columnist, is no more. I will miss Gerry’s weekly missives for two things. One was the positive human spirit with which he reported on events taking place in Blighty. He often told us about things he found disturbing or distressing, but would […]

I have a question for you: is your business liked by anyone? We don’t usually view businesses in that way, do we? It’s not one of the regular aims of a business, to be held in affection by any party. We are far more transactional than that. We provide a product or service, customers gain […]

Last year I happened to be visiting the United Kingdom. I found myself in a department store, looking through the clothes section. A lady passed by me, and I caught a glimpse of her face. It seemed vaguely familiar, but I couldn’t quite place it. Had I seen her on the news in years past? […]

A close reader of this column pointed out to me last week that my recent offerings are displaying a certain pattern. When I asked him to elaborate, he pointed out that there is recurring theme, and it’s all about authenticity. Rereading my own work, I saw his point. In recent weeks I have highlighted three […]

Last week I offered some life advice: don’t compare, don’t compete. The key points were these: that you will have a richer life if you focus on yourself, not others; that you will actually thrive more by comparing yourself against your earlier selves rather than outsiders; and you will be released from the daily angst […]

You’re a schoolchild, doing your best in your lessons. You get good grades most of the time, sometimes exceptional ones. You’re not top of your class, but you’re in the mix. All is well, right? Not really. Because your teachers and parents keep pointing you to the achievements of your classmates who are clocking the […]

My wife has an interesting word she uses to describe many aspects of life: “fru-fru.” Today’s column is written not with the help of my new friend, ChatGPT, but a longstanding one, Mrs B. What is fru-fru? A superficially frilly, misleading appearance. It can be used to describe people or offerings that emphasize sweet, empty […]

A recent experience at a hotel made me pause and reflect. I had looked over the wide array of desserts available in the lunch buffet, and chosen a nice looking mousse in a long-stemmed glass. After carrying the sweet dish back to my table, I noticed that the dessert spoon already laid out there was […]

Employee engagement is a very big deal. Much of what differentiates mediocre organizations from excellent ones is this very simple thing: do the people who work there care about their work? Will they give of their best, and will they go the extra mile? High employee engagement, though, is very rare! The people at Gallup […]

Gary Vaynerchuk, serial entrepreneur and digital marketing evangelist, begins his new book, Twelve and a Half, with an interesting anecdote. GaryVee, as he is known on social media, runs VaynerMedia, a creative agency. He tells us he once had to attend a very difficult meeting with a leading client. This stemmed from a bad mistake […]

Arthur Ashe was a true trailblazer. He was the first black player to win tennis’s grand slam tournaments. He won Wimbledon in 1975, and became the world’s number-one ranked player in that year. Ashe’s life reflected some very famous words: “Start where you are. Use what you have. Do what you can.” So much said, […]

Disruption, says Scott Galloway, is more about the incumbents than the disruptors. What does the Stern School of Business professor mean? In his words: “Disruption is driven by stasis and the incompetence of incumbents.” We have seen this again and again. Take the taxi rides business. Sure, Uber arrived with a game-changing business model and […]

The alarm bell rang in my head, but I did it anyway. I was trying to order dinner using a home delivery app, from one of my regular, favourite restaurants. For some reason the app was showing “restaurant not available” on that day. We decided to call the restaurant directly, to ask what was wrong. […]

Flying over our continent recently, I noticed an interesting place name on the map that was tracking my journey on the screen in front of my seat. Chad, it turns out, has a town called “Ati”—a sizeable place with its own airport. What an excellent name for a habitat of humans, I thought. “Ati/Eti” in […]

Kenya’s road carnage continues unabated. It has always been thus, since I was a child. Thousands die every year in unnecessary road crashes. Innocents—passengers, pedestrians, roadside vendors—have their lives cut short year after year. A survey run by the Kenya Red Cross a decade ago told us that most of those who die are vulnerable […]

I learned with sadness of the unexpected passing of Sir Ivan Menezes recently. I only met Ivan, Diageo’s global chief executive, once—last year, during East African Breweries’ 100th year celebrations. I sat next to him at dinner and we shared many interesting reflections on business, leadership and strategy. I left that dinner thinking: aha, so […]

I read this hilarious tweet a while back and bookmarked it. It is from Andrew Wilkinson, an entrepreneur, characterising entrepreneurs giving advice thus: “Here’s the number I used to win the lottery.”  I’ve stopped laughing now, enough to think and write about that excellent sentence.  Young folks lining up to listen to successful entrepreneurs talk […]

A reader of this column sent me a pointed question recently, which went something like this: Many of us are full of dreams; we have high hopes for our futures, most of which end up unfulfilled. What then separates those who achieve from those who just dream? Great question! Let me have a go at […]

When I was young, cars all looked different. The first car I ever drove was a Datsun 120Y—my mother’s—and it had a cutely weird boxy shape. It could not be mistaken for any other car. Similar Japanese makes—Toyota, Honda, Mazda—all had distinctive shapes and styling.  In those days, a Peugeot looked distinctively like a Peugeot; […]

In Ernest Hemingway’s famous novel, The Sun Also Rises, a character is asked how he went bankrupt. “In two ways,” he answers. “Gradually and then suddenly.” A famous sentence, one that aptly describes how businesses go down. We get fixated on the sudden events that occur at the end of the trajectory—banks calling in their […]

Last week I discussed the problem of leadership transitions in family firms. Many founders are unable to make meaningful handovers to new leaders, from either within or outside the business. This problem of refusing to let go of the reins, however, is not confined to family businesses. Let’s take a wider look at the issue […]

I want to tell you about a certain gentleman today. This person lived in a lower-middle-class estate back in the day, where there were many houses and children packed together, but little by way of recreational facilities for the kids. As a result, the children played mostly on the road—marking out “goals” with chalk to […]

I have a lot of time for James Daunt. He is the man trying valiantly to rescue the bookselling trade, against all odds. As a reader and writer I look on, gripped by the hope that bookstores can withstand the onslaught of online sellers and e-books. James Daunt was once an investment banker. In his […]

You’re familiar, I’m sure, with the guest feedback survey that hotels send out to those who have stayed with them. You click a link, provide some ratings based on your experience of the hotel, and perhaps some more detailed points if you have the time or inclination. That opportunity, however, is typically provided soon after […]

More than a decade ago, before Nairobi had governors, I wrote here that we need a governor that makes rain the blessing it is supposed to be, and not a curse. Many governors have come and gone, but the rain still beats us. I wrote then: “In this city, rain is anything but a blessing. […]

Last week I discussed the Netflix series Street Food Asia. The foodie in me loved looking at the origins and excellence of various dishes: chaat in India; tom yum in Thailand; jajan pasar in Indonesia; putu piring in Singapore. But the student of human endeavour in me was even more impressed. Street food, you see, […]