"CEOs can't wait to read Sunny Bindra's articles every week."

What kind of 2024 are you expecting to have? Across the world, the prognosis is grim at best. Economies are ailing; costs of living have rocketed; business failures are looming; debt burdens are onerous. It’s not going to be an easy year to navigate, even for the most fortunate. But there is something that a […]

Last week I discussed some examples of rapid and effective innovation, highlighting the “YO!” chain of sushi restaurants. That business could have taken a fatal hit from the COVID-19 pandemic, given the high-touch nature of its business; but lo and behold, it’s still alive, still kicking, still growing. Others didn’t experience that fortunate an outcome. […]

I’m a great lover of sushi, and many years ago I came across my first kaitenzushi restaurant, in Hamburg of all places. This involves a conveyer belt snaking through an eatery, winding its way past diners. Chefs prepare their offerings in advance and place them in little containers on the belt. Diners look at what’s […]

A year ago, I discussed Pret a Manger on this page. The super-successful London sandwich chain serving office workers, with more than Sh 100 billion in annual sales, had just been whacked hard by the coronavirus. It suffered its lowest footfall on record and had to make a third of its employees redundant. As offices […]

Face-masks? Who apart from a few knew about them before 2020? Now they are a daily necessity, a wardrobe item. Most of us may think we never put on a mask before this pandemic, but actually we did. I refer not to the triple-layer protection we now sport, but to the masks humans wear by […]

I spend a lot of time interacting with boards and senior teams in leading corporations. In boardrooms and workshops, in strategy retreats and seminars, there are three words that of late you are guaranteed to hear. I usually play a mental ‘bingo’ game to count how many minutes it takes for the first of the […]