“Loss aversion grips many organisations. Far too often, new ideas are turned down because they will probably fail, without seriously asking whether the small chance of meaningful success might outweigh an inexpensive failure – even if that failure is highly likely. Most resolutions are things we decide to do because we’re convinced they will be […]
Read MoreIt is customary as the year begins to wish everyone a “prosperous” New Year. Why so? Why is being “prosperous” more important than being just “happy”; and why will “wishing” it make it happen? So I thought I would kick off 2013 with something more tangible: a guide to what might make genuine riches come […]
Read More“Over the summer I invited a few friends and colleagues to my house for lunch. When they arrived, hugs and greetings were exchanged and my guests headed for the dining room while I finished up in the kitchen, mixing the homemade potato salad, and, well, let’s say “supervising” the grilling out on the patio. While […]
Read MoreDo what you love. That is the exhortation commonly heard these days. Every motivational speaker urges you to find your passion; every pushy tweet pushes you to discover your true aptitude – that is how you will do your best work. The late Steve Jobs, in his now legendary address at Stanford University, told us: […]
Read MoreListen to a truly great singer singing. Note the effect the song is having on you. Now listen to the same song rendered by a more ordinary artiste. Note the difference in what you feel. The first singer probably invoked deep emotions in you, heightened your senses, made you feel better, even euphoric, about the […]
Read MoreThere is a simple, widely observable incongruity in the higher planes of business life. Where are all the women? Specifically, where are all the women when it comes to decision-making and direction-setting? Look at the upper echelons of corporate life, and you will see only a few token feminine faces. This situation is found even […]
Read MoreThere is a persistent drone in the air of human endeavour, and it goes something like this. Don’t try too hard; it’s not worth it. Don’t try to achieve too much; you’ll fail and it will hurt. Don’t stand out from the crowd; the crowd will shun you and you will be lonely. Be average. […]
Read MoreHello there, young Africans. If you are about to reach adulthood around about now, or in the coming few years, you are lucky people. You were born at exactly the right time in Africa’s history. You will be at the heart of Africa’s political coming-of-age and its economic rebirth. Let me explain. When you were […]
Read MoreToo many employees feel disillusioned and disenchanted. Too many feel stuck in dead-end jobs with no prospect of growth or advancement. Too many are stagnating on the chair they sit on, petrifying their careers instead of electrifying them. Global surveys bear out this observation. As many as two out of every five employees feel little […]
Read MoreLooking at my mobile phone bill the other day, I noticed that the part of the bill generated by making calls has been falling steadily, while the data component has been rising. That reminded me: just over two years ago, I wrote on this page that the future of your business lay in the palm […]
Read MoreIs there a job in the world more difficult than succeeding Steve Jobs? Tim Cook had to take on that role after the legendary Apple CEO succumbed to cancer last year. Imagine yourself in his shoes: taking over from the man who almost singlehandedly created the world’s most valuable company; a master showman lauded and […]
Read MorePicture yourself at the funeral of a very rich person. This person owned much land and had plenty stashed away in plenty of bank accounts. There are many people present at this funeral, as there always are when a wealthy person passes away. The now-expired man of means is being given a fitting send-off. But […]
Read MorePicture water dripping onto a large rock. The drops of water seem utterly ineffective in making even the slightest dent on the rock, which is sleek and solid and immovable. The water keeps dripping, for days, months, years. Yet there is no effect on the rock. One day, however, that rock will crumble completely. The […]
Read MoreWhile watching a cookery programme on TV the other day, I came across a most interesting word. The word is “kodawari,” and it is in Japanese. The programme in question showed a master sushi maker at work. Sushi has always fascinated me: for its artistry; its painstaking attention to detail; its insistence on the finest, […]
Read MoreI was sitting by my favourite ocean (there is only one) the other day (I was on a break, remember) and I noticed some ominous-looking dark clouds over the ocean. I asked a passing waiter whether he thought it might rain. He looked at the sky, and said with gratifying certainty: “No chance. Those clouds […]
Read More“This was a year, sadly, when examples of poor leadership (bad decision-making, selfish actions and inexplicably bone-headed moves) seemed to outnumber the good.” JENA MCGREGOR, The Washington Post (Dec 19, 2011) As we end another year, we in the business world have to concede an uncomfortable fact: 2011 was not a great year for corporate […]
Read MoreI attended a graduation ceremony recently, and was struck by something said by one the graduands, a class president. She quoted Ralph Waldo Emerson, certainly one of the more quotable people who ever passed through this planet. Here is the quotation: “To laugh often and much; to win the respect of intelligent people and […]
Read More“Managers often mistakenly assume that a high-growth industry will be an attractive one. Wrong. Growth is no guarantee that the industry will be profitable. For example, growth might put suppliers in the driver’s seat, driving up the industry’s costs and limiting profitability. Or, combined with low entry barriers, growth might attract new rivals, thereby increasing […]
Read More“”We hired a new CEO, but had to let him go after just seven months,” the chairman of an East Coast think tank complained to me recently.” His resumé looked spectacular, he did splendidly in all the interviews. But within a week or two we were hearing pushback from the staff. They were telling us, […]
Read MoreWhen I was a very young boy in Nairobi, watching wrestling on TV was all the rage. Every week, whole families would sit down and be regaled by the antics of the likes of Big Daddy, Johnny Saint and Giant Haystacks. Not to mention evil incarnate, Kendo Nagasaki (those of a certain age will remember […]
Read More1. Kisses-up and kicks-down: “How does the prospective boss respond to feedback from people higher in rank and lower in rank?” 2. Can’t take it: “Does the prospective boss accept criticism or blame when the going gets tough?” Be wary of people who constantly dish out criticism but can’t take a healthy dose themselves. 3. […]
Read MoreSo many good people are dying in quick succession. First, it was Wangari Maathai, our very own iron lady of legendary courage. Next Steve Jobs passed on, leaving an army of bereft customers in his wake. And now another man goes leaving a gaping hole in so many lives: Jagjit Singh, India’s renowned singer and […]
Read MoreThere are three words you need to be able to say often if you are to have any success in today’s world. Those three words are: I DON’T KNOW. Those are in fact the three words most people of accomplishment are least likely to say. We are conditioned by our education, and indeed by early […]
Read MoreMicroblogger @oshinity3 tweeted an arresting thought recently. To paraphrase, she asked people whether they still stated on their curricula vitae the fact that they were skilled in MS Word/Excel/PowerPoint, etc. Most people do. Why, asked @oshinity3, does this still matter? What she’s pointing out is that people have an ingrained tendency to freeze into one […]
Read MoreRegular readers will know this column often likes to identify ordinary individuals who are fighting the good fight when it comes to personal excellence. This week, it has found another one to highlight. The lady in question is called Ioana. She is a flight attendant. I have encountered many flight attendants in my time, mostly […]
Read MoreHaruki Murakami is widely regarded as one of the world’s most interesting, original writers. His novels frequently combine elements of the bizarre and the mundane, the surreal and the banal in such odd measure that the reader is left baffled, rattled, disturbed – but always interested. Murakami has won numerous awards and accolades, and has […]
Read More“We are surrounded by Bureaucrats, Note Takers, Literalists, Manual Readers, TGIF Labourers, Map Followers, and Fearful Employees.” That’s Seth Godin describing what most people in the world do. Last week, I asked you all whether you are “Godfreys” – just a random name I chose for all the people described above. So look at the […]
Read MoreHave you ever read a book where you want to stand up on your bed (that’s where I read) and clap on every other page? Seth Godin’s Linchpin is just that book for me. It is a manifesto, a call to action, a drumroll. So you can imagine how fortunate I felt to meet the […]
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