"CEOs can't wait to read Sunny Bindra's articles every week."

Sep 26, 2021
How much is too much? We seem to have no idea

This gentleman once had a big corporate job. He was an executive director at a large business, at global level. Finding his work bereft of meaning, however, he didn’t last. He catapulted himself out of his office chair and into a life of doing the work he actually loves—studying, teaching, guiding, advising, writing. James Suzman […]

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Sep 19, 2021
Should we let go of outdated dress codes?

Some years ago, I stood up in a boardroom to address the assembled directors. I had been asked to speak to board members on trends in governance and strategy. Before I could speak, however, a hand was raised. A visibly peeved director asked me why I was addressing that room, a gathering of the high […]

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Nov 10, 2019
Will Uber run out of road?

Uber is a very big deal, and I was enthusiastic about it long before any of us experienced it in Kenya. Can anyone doubt the achievement? Uber revolutionized the taxi business by conceiving a marvellous mobile app that connected people seeking rides with drivers willing to offer them. By tapping into an unused stock of […]

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Oct 21, 2018
How many more cars do you hope to buy?

Could you have bought your last-ever ‘traditional’ car? It seems unlikely, doesn’t it? But if you live in an advanced economy and have just bought a petrol car, it could well turn out to be your last one. If you’re young and haven’t bought one to date, perhaps you never will. Five years from now, […]

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Jan 14, 2018
Road safety? Start with purpose

Kenyans are perplexed again by the upsurge in road carnage that takes place every December. The holiday period inevitably brings about even more horrific deaths and injuries on our roads (again). The public inevitably is outraged (again). The government inevitably promises a raft of new measures (again). See you here in January 2019 when we […]

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Jul 23, 2017
The auto industry faces a twisting ride

This column often considers the possible futures of different industries. In 2015 I wrote about the advent of driverless cars, and what that might do to carmakers and to our lives. There were many sceptics at the time; but in 2017 with a whole range of autonomous vehicles already being piloted on roads in many […]

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Jun 25, 2017
What’s going wrong at Uber?

It was launched barely seven years ago. In that time it has expanded explosively to be present in more than 570 cities in the world. It had revenue in 2016 of $6.5 billion, and its market valuation of $70 billion makes it the world’s most valuable tech startup. It has brought easy and cheap transportation […]

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Oct 09, 2016
You can’t resist an idea when its time comes

Two years ago I wrote on this page about Uber, the taxi-hailing app that has taken the world by storm. At the time, Uber had not entered these shores. It did so shortly after, and as predicted, overran the local taxi industry. One year ago I wrote that it was time to start thinking about […]

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Feb 14, 2016
Cartels must go, not Uber

I looked out of the window, and there they were. A bunch of noisemakers riding around in a taxi waving poorly written placards and shouting “Uber must go!” Uber protests hit Nairobi last week. It was inevitable. Uber has disrupted the traditional taxi industry in 400 cities across the globe now, and the traditionalists often […]

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Jan 24, 2016
Where is everyone in Nairobi rushing to?

It’s Nairobi. There is, of course, a traffic jam. Many, many people are stuck in their vehicles. What is interesting is how agitated everyone gets. No one is calm. No one is reflective. No one meditates. No one takes the opportunity to catch up with the news headlines on the radio; to chill out to […]

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Nov 15, 2015
When vehicles start driving themselves – what happens next?

Last week I wrote about the phenomenon of autonomous vehicles that is on the horizon. Some futurists think that this technology will rival the smartphone in its potential to disrupt our world. This week, let’s trace out where the effects may fall. As indicated last week, car ownership will change dramatically. Consumer purchasing of cars […]

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Jun 28, 2015
You want to charge a high price? Justify it

Walmart, with a strategy predicated on low prices, is the company with the highest revenue in the world. But Apple, with a strategy predicated on high prices, is the world’s most valuable company. Volkswagen fights for volume leadership in vehicles with Toyota globally. But recently, an interesting thing happened: Porsche, a part of the VW […]

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Oct 19, 2014
Poor customer experience? Here comes disruption

You must have heard of Uber. The mobile-app-driven taxi service has taken the world by storm. In just a short time it covers 45 countries (200 cities), and has even entered Africa (Lagos and Cape Town). Why this phenomenal expansion? Here’s how it works: You go to the app in your phone. It picks up […]

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