"CEOs can't wait to read Sunny Bindra's articles every week."

Early in 2010, I wrote here that the future of your business might well lie in the palm of your hand. I was referring, of course, to the unstoppable rise of mobile computing. Since then, the smart, mobile, connected device is in more than a billion hands globally – and is expected to be in […]

As we all know, we live in a peculiar country. A very peculiar country. There are so many confusing questions that bedevil us every day, and precious few answers. So I have decided to occasionally become an “agony uncle” in this column, to tackle some of your more thorny conundrums. Here’s the latest instalment. Q: […]

“Then you will know the truth, and the truth will set you free.” Ancient wisdom from the Bible, and a phrase we are fond of repeating in Kenya. Why, I don’t know, as we have steadfastly avoided the truth for decades. Most belief systems around the world revere the truth. The wise have always told […]

I’ve always liked taking photographs, so I’ve always had a camera. My wife prefers moving images, so she’s always in the market for a video camera. We both hate talking on the phone, so we carried mobile phones more out of necessity than choice. Here’s the thing. Those three consumer items – camera, videocam, phone […]

I like Alain de Botton. Ostensibly, he’s a philosopher. But unlike most people who tag themselves with that description, he is a very interesting man. The focus of his work is not abstruse concepts, but the practical realities of life. He also keeps up a barrage of erudite tweets. One of those is the reason […]

If you want to develop a nation, what do you do? Several essentials must be in place. You need your people to be free from hunger and have access to primary health facilities, so that they can do the work they need to, in good health. You need to have the rule of law, so […]

There comes a time when an entire nation needs to pause. Two weeks after the Westgate atrocity, this is such a time. That savage terrorists could plan such a complex attack with such ease, and execute it with such disdain, should give us pause as a nation. For that cannot be done without willing internal […]

For once, I don’t know what to write in this column. I’m not normally at a loss for words, but last week’s Westgate atrocity confounds analysis. That we can come to this leaves me wondering what more needs to be written or said. So heavily armed people can walk into a shopping mall and start […]

Last week we agreed: most employment is mostly awful. It requires you to park your humanity at the door and walk in as a human ‘resource,’ and exchange unwilling labour in return for monetary compensation. Why is it like this? Because our attitudes towards management and work are rooted in a long-dead past: a past […]

Here’s the deal. We offer you employment in our organization. You will provide your labour, and we’ll pay you in return. But please note some basic points very carefully. The organization belongs to us, not you. It exists to fulfil our purpose and push our agenda, not yours. You are a hired hand, a cog […]

Our enterprise culture is one of Kenya’s greatest assets. Kenyans have a ‘can-do’ attitude, often overcoming great odds to establish businesses small and large. The rate at which we start businesses and sustain them is the envy of our neighbours. It is the engine that drives economic growth and creates employment, formal and informal. What’s […]

This will be my final column in the Thought Leadership series in this newspaper. The column began life in August 2007 and tried to bring you the best business insights from leading books and publications – and elaborate on those insights in a Kenyan and African context. In this valedictory piece, I would like to […]

When I was applying for university, my target college had no website. This was not because it was an inferior institution; it has produced no fewer than sixteen Nobel laureates. The point is, at that time no one had a website. So I had to rely on a small brochure with a handful of photographs […]

I’ve just come back from another bout of travel (hence the brief holiday from this page). Regular readers will know that I’m a most peculiar traveller. The highlights of my holidays tend not to be great tourist sites or memorable meals. Instead, interesting processes, interesting individuals or interesting technologies are more likely to linger in […]

“How Jeff Bezos, Richard Branson, and other business chiefs hold ruthlessly effective meetings” QUARTZ (19 June, 2013) Meetings: we all hate them. They blight our working lives. They take up all the available time in our calendars, leaving next to no time to do what we should really be doing: thinking up new ideas; reflecting […]

I want to be my own boss. I want to work for myself, not for others. I should be enriching myself, not a bunch of strangers. A common echo, seductive in its simplicity. Who wouldn’t want to be self-directing, not answerable to others, keeping all the fruits of one’s labour? The answer is this: YOU […]

“Eric responded with perhaps the best piece of career advice that I have ever heard. He covered my spreadsheet with his hand and told me not to be an idiot (also a great piece of advice). Then he explained that only one criterion mattered when picking a job – fast growth. When companies grow quickly, […]

It’s all the rage these days: how are you managing your brand? Not your company or product brand, please understand: your personal brand. You, as a person and individual, now have to worry about how your brand is looking to the world. You will even be told to manage multiple sub-brands: your leadership brand, your […]

“There are no surer signs of the inadequacy and delinquency of corporate leadership than that cost efficiency should feature as the dominant issue facing the company, and that the tactics of outsourcing, shared services, reorganization and other short-term palliatives are being paraded as the main drivers of future profitability.” JULES GODDARD & TONY ECCLES ‘Uncommon […]

Which of the following things have happened to you of late? You want to buy a product for your home. You have spoken to a vendor and agreed a house visit so that installation can be done. You take time off from work to do this. The vendor, however, does not show up. At all. […]

“When asked what the learnings from Kingfisher Airlines experience were, Tony Fernandes said: “Focus. I have said it to Vijay many times. This is damn bloody tough business. People saw me running around in a T-shirt and a cap and said well if that Indian guy can do it then I can. Vijay was one […]

I get this all the time. People will ask me: how are we supposed to live in this country? It’s a complete mess. It is corrupt to the bone, and corrupts anyone trying to earn an honest living. Easily solved problems like traffic and power supply and cleanliness are left to fester. Leaders are self-interested […]

“Companies are rarely brought low by external forces. The majority of corporate crises, sometimes called “stall points”, when revenue growth slackens dramatically or even reverses, are self-inflicted. The two root causes of stall points are myopia and complacency. Myopia is the failure to recognize market discontinuities until it is too late to respond effectively. Complacency […]

When I was a boy, my mother had a particular dinner set of crockery and cutlery that was “for guests only.” This expensive set would only be brought out when special guests were invited home for dinner. Our regular set was a much more ordinary affair. And every other household I knew had exactly this […]

“Technology is making boundaries between industries more porous and providing opportunities for attacker models. For example, in the banking industry, online consumer-payment products such as Square—a mobile app and device that enables merchants to accept payments—are challenging traditional payment solutions. Free Mobile, a French telecommunications attacker, has captured significant market share by offering inexpensive mobile […]

When I arrived as a fresh-faced student in London many years ago, I discovered a strange phenomenon. There were two types of newspaper in Britain: very large, very serious ones like the Times, Telegraph and Guardian; and much smaller, utterly vapid, even idiotic ones like the Sun and Mirror. Reading the two types was like […]

“At the London Olympics, Kenyans won eleven medals, two of them gold. Although more were expected, Kenya remains the global powerhouse in running…Many other countries can only dream of achieving Kenya’s Olympic performance. At the same time, Kenya is underperforming in many other sports, especially in the nation’s other favourite: football. Why such a difference?” […]

A certain someone became manager of an institution when I was still a greenhorn at university. He retired last week, having clocked a full 26 years in the job, at a time when I myself entertain thoughts of retirement. In those years I have changed jobs, even occupations, several times; the gentleman I refer to […]