“…when Lehman (Brothers) was first being spun out of American Express Co. Harvey Golub, then-chairman of American Express, was giving the AmEx board a presentation about the benefits of the spinoff of the investment banking firm…”The presentation — a basic rundown of the businesses within Lehman, and what the economics looked like going forward — […]
Read MoreIt is almost an article of faith in Kenyan management that all the latest leading-edge techniques are practiced in the private sector by large corporates, whereas non-profit organisations are sleepy places wallowing in outmoded styles of leadership. So large corporations deploy the best technology and the latest management tools, generate the highest motivation levels, and […]
Read More“How do owner-managers know when and by how much to loosen the apron strings? And how do they choose who should take over responsibility for their precious offspring? Mayank Patel, founder of Currencies Direct, a UK-based foreign exchange and international payments business with turnover of £1.2bn ($1.8bn, €1.4bn), says he knew from the start in […]
Read MoreFollowing the confirmation of a new constitution, those who were ‘Yes’ are now cock-a-hoop about fresh beginnings, renewals and new dawns for Kenya. But right there during the election process last week, something happened that should tell us the scale of the task ahead. There were press reports indicating that a large and rowdy group […]
Read More“One night last month, a Virgin Atlantic flight left Heathrow Airport bound for Newark, New Jersey. As the plane neared the Eastern Seaboard, bad weather forced the flight to divert to Hartford, Connecticut, some 106 miles north of its destination. The plane sat on the runway there for four hours – without air-conditioning, food or […]
Read More“All sovereign power belongs to the people of Kenya…” If that single sentence – the first one in our new constitution – is implemented to its fullest, our twenty-year wait will have been worth it. Those in favour outnumbered those against, two to one, and so we have a new constitution. Those who backed it […]
Read More“Somebody once said that in looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have the first, the other two will kill you. You think about it; it’s true. If you hire somebody without the first, you really want them to be dumb and lazy. ” […]
Read MoreNext week Kenyans go to the polls again, to say yes or no to a new constitution. On Wednesday, some of us will lose and some of us will win. After Wednesday, we need to know HOW to lose and HOW to win. The recent football World Cup final was an ugly affair. The Dutch […]
Read More“Clement Attlee, Britain’s leader in the era of postwar austerity, was once approached by a BBC reporter who adopted the deferential style then thought appropriate. “Prime minister, do you have anything to say to the nation?” the journalist asked. “No,” said Attlee, walking on. Attlee had never heard of a focus group, and it is […]
Read MoreI suffer from an affliction. Having spent the better part of my life studying management and organisations, I am unable to switch that part of my brain off. Even when I am enjoying myself on holiday, I find myself observing the processes, systems, leadership and strategies that underlie the excellent (or dire) experience I am […]
Read More“The simple fact—frustrating though it may be to the great number of hard-working and capable people inside an organization—is that their best execution efforts can be negated by strategic choices that turn out badly. It may make employees feel good to be told that company performance is 10% strategy and 90% execution. It may inspire […]
Read MoreIt’s all over, and the best team won. Spain, consistently the world’s outstanding football side over the past few years, took home the trophy. Holland came to the final playing kung-fu rather than soccer, and deservedly went home empty handed. And so it’s over. I already see many bereft people in a sorry state every […]
Read More“The true leader is a manager who works with people and considers them to be unique and unrepeatable, and seeks their excellence on all levels…Leading means being capable of directing people in such a way that you get the best out of them, unleashing their full potential by being a good coach and mentor. This […]
Read MoreI was planning to write about the World Cup this Sunday, but those parliamentarians of ours had to go and ruin everything. So you won’t get my pleasant ruminations about the world’s greatest tournament; instead you’ll receive my diatribe against the world’s most overpaid elected representatives. Like most Kenyans, I was sickened by Ghana’s tragic […]
Read More“The latest revised UK code…states: “There should be a dialogue with shareholders based on the mutual understanding of objectives. The board … has responsibility for ensuring that a satisfactory dialogue with shareholders takes place.” But how hard companies find this basic task to be. Drowning in technical measurements – total shareholder returns, earnings per share, […]
Read MoreWe spend too much of our time on big issues and big personalities. We remain engrossed in ‘Yes-No’ politics and huge debates about governance and development. In all this grandstanding, we sometimes miss the fact that all great movements in history stem from small actions from small people. Nothing starts off as a big deal, […]
Read More“When Jack Krol became the lead director at Tyco International, in 2003, he developed, in conjunction with CEO Edward Breen, a document specifying his own role. With input from the board, the governance committee then developed some general characteristics of the role for whoever would succeed Krol in the future. Krol said three competencies or […]
Read MoreI have been watching the unfolding oil spill drama with a mixture of horror and amazement. As someone who believes in the power of corporations to do good, and in the power of leadership to transform, I am dumbstruck by what I see and hear. The facts you know: toxic oil is spewing from a […]
Read More“Who sells the largest number of cameras in India? Your guess is likely to be Sony, Canon or Nikon. The answer is: None of the above. The winner is Nokia, whose main line of business in India is not cameras but cellphones. Try this. Who runs the biggest music business in India? The answer is […]
Read MoreLast Sunday Kenya changed for the worse. As we know, grenades were thrown at a rally held as part of the current constitutional review campaigns. The resulting explosions killed six Kenyans and injured scores of others. The numbers mislead us. They turn the people who died into mere statistics. Note and turn the page. But […]
Read MoreHi All I hope you like the all-new Sunwords.com. We have given it a fresh new look and feel, and added modern features. These include video clips, easy links to social networks and sharing sites, better site navigation, and many more. You will also find an attractive version automatically renders when you visit the site […]
Read More“The topography of most large organizations – where finance occupies one floor, for example, and marketing another – reinforces the functional fiefdoms that arise naturally among colleagues who read the same professional journals, speak the same jargon, and crunch the same numbers. Geographic dispersion of operations often frustrates executives attempts to foster a shared world-view. An […]
Read MoreFor the past two weeks I have been beating the drums for Africa, arguing that the continent’s prospects look very good – provided it quickly does the right things. Those things involve big investments in knowledge and connectivity. Let me wrap up the topic with a closer look at the phenomenon of emerging markets. I […]
Read More“We will encounter multiple forms of hubris in our journey through the stages of decline. We will see hubris in undisciplined leaps into areas where a company cannot become the best. We will see hubris in a company’s pursuit of growth beyond what it can deliver with excellence. We will see hubris in bold, risky […]
Read MoreLast week I argued that if we want Africa to be lit up, we need to worry about knowledge, not electricity. If we generate and exchange enough knowledge, the electricity (and products and services and incomes) will come, as sure as day follows night. In 1958 a gentleman called Leonard Read wrote a short, readable […]
Read More“It is difficult to overstate the extent to which the Renaissance was built on the professional rivalries of its major figures. While these men generally held each other in deep respect and esteem, they also competed passionately against each other for commissions, recognition, and prestige. Competition can sometimes yield petulance and destructive energy. But rivalry […]
Read MoreDr Edward Mungai is Dean of Strathmore Business School. He likes to use a satellite map of the world in his presentations to current and future students of the school. The map shows the earth by night – which parts are most brightly lit up. As you would expect, North America, Europe and Japan have […]
Read More“There are many theories on how to correctly “onboard” someone to an organization or a team. Most focus on how to provide the new hire with the information and skills she needs to succeed. But that can only take her so far. She will need connections and an understanding of the inner workings and culture […]
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