"CEOs can't wait to read Sunny Bindra's articles every week."

Nov 29, 2009
Rewarding cheats is the road to ruin

Legendary French football striker Thierry Henry handled the ball illegally last week, and set up his compatriot to score against the Republic of Ireland in a crunch qualifying game for next year’s World Cup. The referee did not notice. France went through as a result of this gross injustice, and the Irish were bundled out. […]

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Nov 23, 2009
Here’s a new strategy: telling the truth!

“At last the phoney war is over. For months it has been clear that Britain’s fiscal mess is Augean. Poll after poll has shown that voters know big spending cuts are unavoidable. …So Mr (George) Osborne had much to prove when he stood up on October 6th to give a taste of what his policy […]

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Nov 22, 2009
Like its football team, Kenya is failing to qualify

I was an angry man last weekend. The ill temper was sparked by a football match. I watched Kenya lose 2-3 to Nigeria at Kasarani, and in the process fail to qualify for both the World Cup and the Africa Cup of Nations. That in itself was not news, and should not have made me […]

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Nov 16, 2009
Would your organisation have employed Mandela?

“The current job market reminds me of a story about a church committee assigned to hire a new pastor. Numerous well-qualified candidates applied, but none seemed to meet the committee’s requirements. Frustrated with this perfectionism, one of the committee’s members submitted an anonymous résumé with the accomplishments of a certain priest who had lived and […]

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Nov 15, 2009
What’s the point of annual performance appraisals?

Have you had your annual performance review? For anyone working in a large organisation, it’s that part of the year. It’s time for the age-honoured ritual of sitting down with your immediate superior and going through your performance for the year, step by step. Are they not a fine thing, these performance appraisals? Certainly the […]

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Nov 09, 2009
Why promoting from within should be the norm

“A good leader sees the best in his people, not the worst; he is not a scapegoat hunter. He sees winners, and he uses “the rule of 50 percent,” which makes him high on promoting from within. The rule is that if you have anybody in your organization who looks like 50 percent of what […]

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Nov 08, 2009
President’s trimming of motorcade could be just the beginning

It’s not easy to be optimistic in Kenya these days, and most conversations about the future are laced with gloom. But last week brought us probably the most positive development seen in Kenya in recent times. You may have missed it, though. President Kibaki, when he left to attend a conference in Nigeria, reportedly travelled […]

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Nov 02, 2009
Guess what, Starbucks did bounce back

“Howard Schultz (returned) in January 2008 to run the firm he had made great but which had by then entered a seemingly inescapable spiral of decline. Investors approve: having fallen below $8 last November, down from an all-time high of nearly $40 in 2006, shares in Starbucks have risen above $20, a bit higher than […]

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Nov 01, 2009
Growing kidnapping culture could destroy our society

It behoves every society to look ahead, to peer through the mists of time and see what might happen to it tomorrow. We often wait for bad events to occur before addressing them, yet a little anticipatory thinking might allow us to foresee them and avoid them. There is a very serious problem brewing in […]

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Oct 26, 2009
Can your board challenge your CEO?

“Jack Welch’s tenure as CEO of GE was, by any measure, phenomenally successful. But even the most remarkable CEOS are mere mortals, and bound to err from time to time. In Welch’s case, one notable blunder was his ill-fated attempt to acquire Honeywell in 2001. It was a deal fraught with risk, undertaken with little […]

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Oct 25, 2009
Ethnic enclaves are the bane of Kenya

I want to tell you about “my” music this Sunday. My distant forebears emerged from the Punjab region in India and Pakistan, the land of the five rivers. The farmers living in this fertile land had plenty of time in which to develop their folk music, and they did a fine job. The music of […]

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Oct 19, 2009
Does your company have a distinctive personality?

“When I talk of corporate personality, I mean just that: the company, not the individual. The law created the concept of corporate personality over a century ago, distinguishing the company from the individuals who run it, own its shares, or work for it. I think corporate personality is a useful idea, as a commercial as […]

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Oct 18, 2009
Today’s Kenya: A Shakespearean tragedy?

Justice Aaron Ringera, erstwhile head of the Kenya Anti-Corruption Commission, quoted Shakespeare extensively during his tenure and elaborately during his prolonged departure. He is a lifelong devotee of the Great Bard, and with good reason: any lover of English must of necessity be a lover of the works of William Shakespeare. Such is his influence […]

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Oct 12, 2009
The chains of past success shackle us

“Suppose you went to a doctor who said: “I’m going to do an appendectomy on you.” When you asked why, the doctor answered, “because I did one on my last patient and it made him better.” We suspect you would hightail it out of that office, because you know that the treatment ought to be […]

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Oct 11, 2009
What’s wrong with Kenyan restaurants?

This week I want to stick a steak knife into the restaurant industry. Running a good eatery should be simplicity itself. Entry barriers are low, if you’re willing to start small; many a world-beating restaurant chain started life as a single food stall somewhere. Yet in Kenya we are running this most important industry very […]

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Oct 07, 2009
Karibu!

Welcome to Sunwords.com. Feel at home, look around, browse, sit down and read, leave a comment. Best wishes, Sunny

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Oct 05, 2009
Does your organisation pass the teamwork test?

“Managers build their plans and strategies on the assumption that people in their firm are ready and willing to be team players, acting collectively to create or achieve something in the future. The truth, however, is that these attitudes cannot be assumed to exist. In fact, they’re notably scarce. In many firms – even in […]

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Oct 04, 2009
Ditch these bizarre superstitions

I read a news report from India recently that left me thinking I had been flung back in time. Apparently farmers in Bihar, one of India’s most backward states, are forcing their unmarried daughters to plough their fields naked after sunset. This is in an attempt to “embarrass” the gods into sending rain to the […]

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Sep 28, 2009
Learn from a comedian: innovation is about trying things out

“Sometimes innovation comes from funny places. For insight into how to balance creativity with the practicalities of commercialisation, we turn to a somewhat surprising source: the Marx Brothers, one of the world’s most famous comedy teams. Each one of the Marx Brother’s acts was developed in small pieces in the creative marketplace. “It was developed […]

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Sep 27, 2009
Kenya’s most costly animal: the White Elephant

On Nairobi’s Nyerere Avenue, you will find a most intriguing sign. It says “Children’s Traffic Park”. Inside, on this most prime of prime real estate, you will see a large, elaborate operation. It looks like a most commendable initiative: a simulated road model, complete with battery-operated cars and other road vehicles, to teach children good […]

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Sep 21, 2009
New leaders: Beware the “Pumbavu Effect”

“Consider the “cookie experiment” reported by the psychologists Dacher Keltner, Deborah H. Gruenfeld, and Cameron Anderson in 2003. In this study, teams of three students each were instructed to produce a short policy paper. Two members of each team were randomly assigned to write the paper. The third member evaluated it and determined how much […]

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Sep 20, 2009
What the census already revealed

So we completed our national census exercise, and now we sit back to await the results. Kenyans will, of course, be very eager to know the numbers. But part of me wonders: do we really need to wait for the final tallies? Just the manner in which we ran this momentous exercise tells us a […]

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Sep 14, 2009
My NTV interview – watch it here

My recent interview on NTV (August 29, 2009, with Misiko Andere) is now up on the NTV website, courtesy of YouTube. Watch it here

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Learning from the Crocs shooting star phenomenon

“For a while, they were just right there, in the middle of American culture,” says Richard Polk, the owner of Pedestrian Shops and ComfortableShoes.com, based in Boulder, Colo. Polk’s store was the first real shoe store to stock the crazy-looking plastic shoes, a few years back, when they first roared out of nearby Aurora to […]

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Sep 13, 2009
Why Kenyans are crazy about foreign football

Last week my respected fellow columnist Professor Makau Mutua laid into Kenyans for following English rather than Kenyan football. The good professor was concerned about this new “colonisation” of the minds of Kenyans by its former ruler. Now, I have raged against inauthenticity and mindless mimicry myself many a time on this page, so why […]

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Sep 07, 2009
Real strategy is about saying “No”

“The very essence of having a strategy is being selective about choosing the criteria on which a firm wishes to compete, and then being creative and disciplined in designing an operation that is finely tuned to deliver those particular virtues. …Strategy is deciding which business you are going to turn away.” David Maister, Strategy & […]

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Sep 06, 2009
Give the young hope in Kenya

Last week this column looked at the issue of nationality and patriotism as seen in world sports championships. I suggested we would lose many more of our athletes to richer countries, simply because we are not making this an attractive country for young people to be in. Do we ever stop to ask ourselves: why […]

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Aug 31, 2009
Should you trust job interviews to bring in the best talent?

“When researchers considered a meta-analysis – a broad study incorporating data from every scientific work ever conducted in the field – they found that there’s only a small correlation between first-date (unstructured) job interviews and job performance. The marks managers give job candidates have very little to do with how well those candidates actually perform […]

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