To succeed in the world to come, you won’t be boarding trains with tickets; you’ll be jumping off planes with parachutes. These are fast-changing, enormously disruptive times. Success is no longer about playing safe, being predictable, or following schedules. That’s how it was when I was growing up. Children were told to pick safe subjects; […]
Read MoreAs another year draws to a close, many of us will be sitting down to reflect on the months that passed, and those to come. Kenya is fifty years old now, and we should use this milestone to engage in deep introspection, not just frenzied celebration. It is not the number of years that matter, […]
Read MoreHere’s a scene from one of my favourite comic strips: Dilbert’s ‘pointy-haired boss’ walks in looking sleepy and bedraggled. He tells everyone that he’s started sleeping very few hours every night, because he read that some of the most famous geniuses in history slept just four hours per night. That’s ridiculous, right? But what if […]
Read MoreThree years ago it seemed a no-brainer: the e-book would kill the printed book. I joined the revolution early, buying dozens of books both on an e-reader and for mobile apps. My conversion looked complete. Early this year, though, I pulled the brake and did a u-turn. I am back to print with a bang, […]
Read MoreNelson Mandela is no more. You have read gushing tributes, noble quotations, effusive obituaries. Bear with me here; I come to bury the great man, not to praise him. Great he undoubtedly was. For one man to have demonstrated the resolve, patience, dignity, forgiveness and unselfishness that he did is a most unusual occurrence, one […]
Read MoreI run a leadership programme. One of the key aims is to help leaders, current and future, develop a deep understanding of strategy. I have been a strategy advisor for much of my life, and love the subject deeply. Nonetheless, I always end the strategy module with the following quotation from US General Norman Schwarzkopf: […]
Read MoreThere is a piece of writing that has been on the wall in front of my computer for a decade. It is a succinct poetic depiction of the inter-connectedness of things. Every bit of life depends on every other bit. The piece of paper (or device screen) on which you’re reading these lines contains everything […]
Read MoreEarly in 2010, I wrote here that the future of your business might well lie in the palm of your hand. I was referring, of course, to the unstoppable rise of mobile computing. Since then, the smart, mobile, connected device is in more than a billion hands globally – and is expected to be in […]
Read MoreAs we all know, we live in a peculiar country. A very peculiar country. There are so many confusing questions that bedevil us every day, and precious few answers. So I have decided to occasionally become an “agony uncle” in this column, to tackle some of your more thorny conundrums. Here’s the latest instalment. Q: […]
Read More“Then you will know the truth, and the truth will set you free.” Ancient wisdom from the Bible, and a phrase we are fond of repeating in Kenya. Why, I don’t know, as we have steadfastly avoided the truth for decades. Most belief systems around the world revere the truth. The wise have always told […]
Read MoreI’ve always liked taking photographs, so I’ve always had a camera. My wife prefers moving images, so she’s always in the market for a video camera. We both hate talking on the phone, so we carried mobile phones more out of necessity than choice. Here’s the thing. Those three consumer items – camera, videocam, phone […]
Read MoreI like Alain de Botton. Ostensibly, he’s a philosopher. But unlike most people who tag themselves with that description, he is a very interesting man. The focus of his work is not abstruse concepts, but the practical realities of life. He also keeps up a barrage of erudite tweets. One of those is the reason […]
Read MoreIf you want to develop a nation, what do you do? Several essentials must be in place. You need your people to be free from hunger and have access to primary health facilities, so that they can do the work they need to, in good health. You need to have the rule of law, so […]
Read MoreThere comes a time when an entire nation needs to pause. Two weeks after the Westgate atrocity, this is such a time. That savage terrorists could plan such a complex attack with such ease, and execute it with such disdain, should give us pause as a nation. For that cannot be done without willing internal […]
Read MoreFor once, I don’t know what to write in this column. I’m not normally at a loss for words, but last week’s Westgate atrocity confounds analysis. That we can come to this leaves me wondering what more needs to be written or said. So heavily armed people can walk into a shopping mall and start […]
Read MoreLast week we agreed: most employment is mostly awful. It requires you to park your humanity at the door and walk in as a human ‘resource,’ and exchange unwilling labour in return for monetary compensation. Why is it like this? Because our attitudes towards management and work are rooted in a long-dead past: a past […]
Read MoreHere’s the deal. We offer you employment in our organization. You will provide your labour, and we’ll pay you in return. But please note some basic points very carefully. The organization belongs to us, not you. It exists to fulfil our purpose and push our agenda, not yours. You are a hired hand, a cog […]
Read MoreOur enterprise culture is one of Kenya’s greatest assets. Kenyans have a ‘can-do’ attitude, often overcoming great odds to establish businesses small and large. The rate at which we start businesses and sustain them is the envy of our neighbours. It is the engine that drives economic growth and creates employment, formal and informal. What’s […]
Read MoreWhen I was applying for university, my target college had no website. This was not because it was an inferior institution; it has produced no fewer than sixteen Nobel laureates. The point is, at that time no one had a website. So I had to rely on a small brochure with a handful of photographs […]
Read MoreI’ve just come back from another bout of travel (hence the brief holiday from this page). Regular readers will know that I’m a most peculiar traveller. The highlights of my holidays tend not to be great tourist sites or memorable meals. Instead, interesting processes, interesting individuals or interesting technologies are more likely to linger in […]
Read MoreI want to be my own boss. I want to work for myself, not for others. I should be enriching myself, not a bunch of strangers. A common echo, seductive in its simplicity. Who wouldn’t want to be self-directing, not answerable to others, keeping all the fruits of one’s labour? The answer is this: YOU […]
Read MoreIt’s all the rage these days: how are you managing your brand? Not your company or product brand, please understand: your personal brand. You, as a person and individual, now have to worry about how your brand is looking to the world. You will even be told to manage multiple sub-brands: your leadership brand, your […]
Read MoreWhich of the following things have happened to you of late? You want to buy a product for your home. You have spoken to a vendor and agreed a house visit so that installation can be done. You take time off from work to do this. The vendor, however, does not show up. At all. […]
Read MoreI get this all the time. People will ask me: how are we supposed to live in this country? It’s a complete mess. It is corrupt to the bone, and corrupts anyone trying to earn an honest living. Easily solved problems like traffic and power supply and cleanliness are left to fester. Leaders are self-interested […]
Read MoreWhen I was a boy, my mother had a particular dinner set of crockery and cutlery that was “for guests only.” This expensive set would only be brought out when special guests were invited home for dinner. Our regular set was a much more ordinary affair. And every other household I knew had exactly this […]
Read MoreWhen I arrived as a fresh-faced student in London many years ago, I discovered a strange phenomenon. There were two types of newspaper in Britain: very large, very serious ones like the Times, Telegraph and Guardian; and much smaller, utterly vapid, even idiotic ones like the Sun and Mirror. Reading the two types was like […]
Read MoreA certain someone became manager of an institution when I was still a greenhorn at university. He retired last week, having clocked a full 26 years in the job, at a time when I myself entertain thoughts of retirement. In those years I have changed jobs, even occupations, several times; the gentleman I refer to […]
Read MoreI see it all the time: employees complaining about their jobs. The spiel goes something like this…”what’s the point of working so hard, when we don’t see any of the gains? Poor old me just gets her miserable salary, minus deductions, while the owners of the enterprise pocket the real money.” It’s a common whine, […]
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