“BlackBerrys on or off while on holiday? Definitely on, Sir Martin Sorrell, chief executive of communication services giant WPP, told this newspaper recently. Off, said Tamara Mellon, founder and chief creative officer of shoemaker Jimmy Choo. When it comes to e-mails, Ms Mellon said, “holidays are a no-go zone”. Sir Martin suggested that those squinting […]
Read More“The signature of my first book, In Search of Excellence (written with Bob Waterman), was a six-word phrase: “Hard is soft. Soft is hard.” As Bob and I examined the problems besetting US corporations circa 1980, we believed they and their advisers had got things backwards. We said that in the end it was the […]
Read More“If you think about how you steer a boat, it’s always from the back, and I’ve moved toward the back of the boat. Initially, my sense of leadership was to be the military general out in front of the troops and the first one rushing into battle. You have to be a leader. You have […]
Read MoreIndia’s shame is nearly complete. You will not have failed to notice the utter mess the country has made of the preparing for the ongoing Commonwealth Games. “Shining India” was meant to showcase its newly acquired global prowess by holding an event to make the world sit up and take notice. Well, the world did […]
Read More“How do owner-managers know when and by how much to loosen the apron strings? And how do they choose who should take over responsibility for their precious offspring? Mayank Patel, founder of Currencies Direct, a UK-based foreign exchange and international payments business with turnover of £1.2bn ($1.8bn, €1.4bn), says he knew from the start in […]
Read More“The latest revised UK code…states: “There should be a dialogue with shareholders based on the mutual understanding of objectives. The board … has responsibility for ensuring that a satisfactory dialogue with shareholders takes place.” But how hard companies find this basic task to be. Drowning in technical measurements – total shareholder returns, earnings per share, […]
Read MoreI have been watching the unfolding oil spill drama with a mixture of horror and amazement. As someone who believes in the power of corporations to do good, and in the power of leadership to transform, I am dumbstruck by what I see and hear. The facts you know: toxic oil is spewing from a […]
Read More“The first step in ‘getting on a board’ is to ask why you want to be on a board. If the answer is for self-aggrandizement or prestige, the reputational risks today far outweigh any such benefits. Similarly, if it is for financial reward, there are easier, less risky ways to make money. If it is because you have […]
Read MoreThe McKinsey Quarterly: “In your recent American Psychology article, you asked a question that should be interesting to just about all executives: “Under what conditions are the intuitions of professionals worthy of trust?” What’s your answer? When can executives trust their guts?” Gary Klein: “It depends on what you mean by “trust.” If you mean, […]
Read More“One day I would love to conduct an experiment by replacing the entire board of directors of a major corporation with shop dummies and see how well things go. I’m confident most organisations would carry on regardless – and quite a few would unquestionably perform better. Out would go mad strategic initiatives, doomed takeovers, suicidal […]
Read More“Ten years ago this month, for the Spring 2000 edition of Directors & Boards, I ran a photo on the cover of Dennis Kozlowski, then the high-flying chief of high-flyer Tyco International. It is not something I am ashamed of, nor is it something that I am particularly happy to be reminded of. Those were certainly […]
Read MoreHere we go again. The headlines say it all: the coalition government is crumbling, the principals have fallen out, the shilling is sliding, investors are nervous, we are facing another meltdown. But I ask you: what exactly has changed since last week? What cyclone has hit Kenya that our prospects look so suddenly bleak? Have […]
Read More“Because starting a business is a huge amount of hard work, requiring a great deal of time, you had better enjoy it. When I started Virgin from a basement flat in west London, I did not set out to build a business empire. I set out to create something I enjoyed that would pay the […]
Read MorePicture the scene. The former leader of a global power is summoned to a commission of inquiry. He spends a full day there, in front of the world’s cameras. He is grilled by the commissioners on every aspect of certain decisions he made: why he did and said certain things; what he knew and did […]
Read More“Look in the mirror. If you really don’t want your potential successor to get the job, don’t kid yourself. There is a very strong probability that this person will never get the job. You will just look for problems until you find a reason to disqualify him. Don’t jerk around potential successors. This is not […]
Read More“Companies around the world are cutting back their financial-incentive programs, but few have used other ways of inspiring talent. We think they should. Numerous studies have concluded that for people with satisfactory salaries, some nonfinancial motivators are more effective than extra cash in building long-term employee engagement in most sectors, job functions, and business contexts. […]
Read MoreIt’s not easy to be optimistic in Kenya these days, and most conversations about the future are laced with gloom. But last week brought us probably the most positive development seen in Kenya in recent times. You may have missed it, though. President Kibaki, when he left to attend a conference in Nigeria, reportedly travelled […]
Read More“Jack Welch’s tenure as CEO of GE was, by any measure, phenomenally successful. But even the most remarkable CEOS are mere mortals, and bound to err from time to time. In Welch’s case, one notable blunder was his ill-fated attempt to acquire Honeywell in 2001. It was a deal fraught with risk, undertaken with little […]
Read MoreJustice Aaron Ringera, erstwhile head of the Kenya Anti-Corruption Commission, quoted Shakespeare extensively during his tenure and elaborately during his prolonged departure. He is a lifelong devotee of the Great Bard, and with good reason: any lover of English must of necessity be a lover of the works of William Shakespeare. Such is his influence […]
Read More“Consider the “cookie experiment” reported by the psychologists Dacher Keltner, Deborah H. Gruenfeld, and Cameron Anderson in 2003. In this study, teams of three students each were instructed to produce a short policy paper. Two members of each team were randomly assigned to write the paper. The third member evaluated it and determined how much […]
Read MoreThose are just two of the current and previous participants in Fast Forward, along with Linus Gitahi, Jane Karuku, Zeph Mbugua, Norah Odwesso, Frank Ireri, Winnie Ouko, Polycarp Igathe, Jeenal Shah, Martin Miruka, Karim Anjarwalla and many more. The intake for Fast Forward 2010 is now open. FFWD is the region’s most talked-about leadership development […]
Read MoreThese days, I don’t know whether to laugh or cry about the Nairobi City Council. There are reasons to do both. Let’s get the crying over with first. Was it possible to watch the recently concluded mayoral election in Nairobi and not burst into tears, even if you’re a grown man? For this process stretches […]
Read MoreThis has been a time of being lectured and hectored by foreigners, and not many of our leaders liked it. Prime Minister Raila Odinga took umbrage at the tone and message of the American ambassador at the opening of the AGOA conference last week. He said, in no uncertain terms, that Kenya does not need […]
Read More“Despite everyone knowing that nothing stays still, there are countless examples of no natural successor being in place for when the time comes, especially when the leader has an air of invincibility. Most potential successors will not hang around long if they do not feel there is any chance of the boss moving on. Consequently, […]
Read MoreHillary Clinton paid her much-anticipated visit to Kenya. US President Barack Obama had already signalled his unwillingness to visit his fatherland, so we knew that his redoubtable Secretary of State was the next best thing. Now, I often wonder about these visits and whether they serve any purpose other than spelling out America’s agenda in […]
Read More“…Today, no meeting of the high and the mighty is complete until someone polishes the conventional wisdom: “Our big trouble today is getting enough good people.” This is crystal-clear nonsense. Your people aren’t lazy and incompetent. They just look that way. They’re beaten by all the overlapping and interlocking policies, rules, and systems encrusting your […]
Read More“No country is going to create wealth if its leaders exploit the economy to enrich themselves, or police can be bought off by drug traffickers. No business wants to invest in a place where the government skims 20 percent off the top, or the head of the port authority is corrupt. No person wants to […]
Read More“When you are at the top of the world, the most powerful nation on Earth, the most successful company in your industry, the best player in your game, your very power and success might cover up the fact that you’re already on the path of decline.” That question—how would you know?—captured my imagination and became […]
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