"CEOs can't wait to read Sunny Bindra's articles every week."

When there’s a crisis on, sometimes you just have to laugh out loud.  The best cartoon I have seen depicting the pandemic situation (by Arghxsel) showed a hungry wolf facing a herd of sheep, and looking perplexed. “You know that I am a wolf,” he asks the sheep. “Why won’t you run away?” Because “there […]

There’s a global pandemic on, for crying out loud. I say this because some of us seem not to understand the gravity of the situation. Some of us seem to regard this thing as a minor irritation, a temporary encumbrance, to be ignored or wished away, so that something called “business as usual” can continue. […]

Have you heard of Nokia? Had I asked that in 2010 it would have been an impertinent question. At the time Nokia was the dominant global mobile phone company. In my seminars of those days, perhaps nine in 10 of those present would be sporting a Nokia device. Today, asking if you know Nokia is […]

Two entrepreneurs sat nervously. They were at the headquarters of a business one thousand times their size, with an audacious proposal. It had taken them months to convince the big man to even meet them. The meeting did not take long. The answer was a flat no. Goodbye. The year was 2000. One one side […]

Face-masks? Who apart from a few knew about them before 2020? Now they are a daily necessity, a wardrobe item. Most of us may think we never put on a mask before this pandemic, but actually we did. I refer not to the triple-layer protection we now sport, but to the masks humans wear by […]

When my son was in his first year of formal schooling, I asked him which of the subjects he was being taught he liked the best. He answered without hesitation: “Golden Time.” It turned out Golden Time was that hour of the week when the young kids were allowed to choose what to do. They […]

FCB vs FCB was supposed to be one of the interesting matchups in football this year. FC Bayern duly faced off against FC Barcelona in the quarterfinals of the UEFA Champions League recently. It ended in a debacle. The Germans took the Catalans apart, beating them 8-2 – an unheard-of scoreline in the upper echelons […]

Fight, or flight? When Covid-19 first appeared in our consciousness, most of us were dismissive. This can’t be real. The entire world can’t shut down like this. It must be a hoax. Or a conspiracy. Surely. As the cases began to mount – and more importantly, the many thousands of deaths around the world became […]

By December 2019 I was pretty sure I would be writing this particular column in May 2020. Then a certain virus arrived… Jürgen Klopp just took Liverpool Football Club to its first English Premier League (EPL) title for 30 years. Anyone interested in leadership should take a close look at the unique qualities this particular […]

When so many of us were sent packing by the coronavirus to work from home, one CEO told me: “This is terrible. My people can’t work from home.” We know what he meant, don’t we? That he could not trust his people to do what’s necessary when they are not being watched from 8.00 am […]

9/11. Most people know what those numbers mean. On September 11, 2001, a series of unprecedented terror attacks took place right on American soil. Four passenger airliners were commandeered by terrorists; three of them were deliberately crashed into buildings. As you would imagine, air travel volumes plummeted, throwing airlines into crisis. But after a raft […]

The comfortable don’t innovate. I’ve been saying that to businesses and writing it on this page for years. Now I have my words ringing in my own ears. My business depended on gathering people – to teach them, advise them, provoke them to think and do things differently. Suddenly (thank you, coronavirus) no-one can gather […]

We are, all of us in the world, deeply affected by the Covid-19 pandemic. Some more than others, though. Consider a first group. The members of this small but privileged category fled to safety once the dangers of the coronavirus were clear. They were the first to work from home, because they can. They have […]

More than a decade ago I asked on this page: is Kenya’s steering wheel connected to its tyres? The imagery is half-comical: of leaders merrily spinning the steering wheel thinking they are driving the car; the vehicle, meanwhile, goes where it wants. The issue was very serious, though; I raised it in the light of […]

A leader’s true character is only revealed during a crisis. A lot of people are now discovering this essential truth of leadership. Good times don’t tell you much about the leader. If the economy is buoyant and times are normal and markets are free and institutions are strong, who leads doesn’t matter a whole lot. […]

The coronavirus has upended the world. A few tiny dudus that seem to have emerged from a market in China have taken over our daily discourse. One country (Italy) is in complete lockdown; many others will have to follow. Wherever you look, airports are empty; airplanes are grounded; hotels, malls, stadia and public squares are […]

Like many of you reading this, I grew up in the tumult of a large extended family. The social milieu was complicated; many uncles and aunts and cousins and family friends were always milling around. Many diverse opinions on pretty much anything under the sun were on offer, all the time. I was a quiet, […]

Perhaps you know the old joke: there are two types of people in the world – those who believe in dividing people into two types, and those who don’t… For the purposes of today, this columnist becomes one of the first type.  What happens when things go wrong around you, mishaps occur, problems arise? When […]

Every so often you have to look at the world around you and wonder what on earth is wrong with human beings. There seems to be turmoil everywhere. Massive public demonstrations, often turning violent, are occurring in every corner. Hong Kong, Chile, Bolivia, Colombia, Lebanon, Spain, Iran, Iraq, India, Thailand – is that a long […]

You give your employer the best years of your life. You work hard, you follow instructions, you are loyal, you wait patiently for promotions. You make your job your life, and don’t wish to work anywhere else. Then, a new CEO arrives, full of new ideas. This leader looks at you and other long-standing employees […]

Marks and Spencer, one of Britain’s venerated corporate icons, fell out of the FTSE 100 stock index this month. It is hard to describe how central M&S has been to British retailing. It is 135 years old, and when I was a young man studying in London, it was discussed as a case study in […]

Let me tell you about a certain country. A century ago, this country was regarded as one of the most promising of the future. It was richly endowed with a very diverse trove of natural resources, and had a GDP per capita higher than that of France or Germany. It attracted immigrants from far and […]

Image by Gerd Altmann from Pixabay Last December, José Mourinho was sacked as manager of Manchester United, one of the world’s richest and most trophy-laden football clubs. His firing was almost universally welcomed by United’s faithful fans. A caretaker replacement, Ole Gunnar Solskjaer, was appointed in his place quickly. He has since gone on to […]

Adam Lashinsky once provided an interesting little vignette about Steve Jobs. According to the reporter, Apple’s founding CEO used to give employees a little speech when they were promoted to Vice President. Lashinsky called it the ‘Difference Between the Janitor and the Vice President.’ Jobs told new VPs that if the garbage in his office […]

I don’t often do obituaries in this column. And certainly not of chief executives. But exceptions have to be made. Herb Kelleher, cofounder of Southwest Airlines, was indeed special. I have talked about him and his remarkable company many times in seminars and lectures. Now he’s gone, and those who love to see business (or […]

Photo by Margarida CSilva on Unsplash I’ve lost count of the number of times I’ve sat in boardrooms and heard the assembled say they are engaged in a “war for talent.” The gist is as follows: talented people drive results. We must have the best talent in this company. Top talent is scarce. Top talent […]

Fear at work is a good thing, right? If employees are not afraid of you, they will just take advantage of you, no? They’ll slack off work, they’ll run side hustles using your time and resources, they’ll even steal from you – correct? A question, though: many business bosses have been making their employees feel […]

You’ve done the hard work. You’ve put in the long hours and sleepless nights. You secured the loans and serviced them. Your payroll no longer gives you higher blood pressure as the end of the month approaches. Your business is established; it’s secure; it’s viable; and it’s throwing up positive cash flow. Now please learn […]