“It is difficult to overstate the extent to which the Renaissance was built on the professional rivalries of its major figures. While these men generally held each other in deep respect and esteem, they also competed passionately against each other for commissions, recognition, and prestige. Competition can sometimes yield petulance and destructive energy. But rivalry […]
Read More“In the 1980s, competition from Japan was every western CEO’s worst nightmare. Whether it was TVs, VCRs, or fax machines, Japan’s ability to produce high-quality goods at low cost drove U.S. and European competitors out of those businesses. Since then, Japan has floundered for more than a decade. Why? A big piece of the answer […]
Read MoreLast week this column looked at two words: Event and Process. This week I want to engage you in a discussion about two more: PLAN and REALITY. The need to think about these words came to me on a recent flight. Anyone who has flown on a commercial flight will be familiar with the in-flight […]
Read More“”It is very true that we do not have the high-end ‘mind share’ product, as we speak, but of course we are working to get there,” said Olli-Pekka Kallasvuo, Nokia president and chief executive. At its investor day late last year, Nokia hinted it would produce major new devices this year. Analysts reckon it is […]
Read More“Howard Schultz (returned) in January 2008 to run the firm he had made great but which had by then entered a seemingly inescapable spiral of decline. Investors approve: having fallen below $8 last November, down from an all-time high of nearly $40 in 2006, shares in Starbucks have risen above $20, a bit higher than […]
Read More“Managers build their plans and strategies on the assumption that people in their firm are ready and willing to be team players, acting collectively to create or achieve something in the future. The truth, however, is that these attitudes cannot be assumed to exist. In fact, they’re notably scarce. In many firms – even in […]
Read More“The very essence of having a strategy is being selective about choosing the criteria on which a firm wishes to compete, and then being creative and disciplined in designing an operation that is finely tuned to deliver those particular virtues. …Strategy is deciding which business you are going to turn away.” David Maister, Strategy & […]
Read More“Every marketer is up against this new reality: The world is overflowing with brands, and consumers are having a hard time assessing the differences among them. In 2006, the U.S. Patent and Trademark Office issued 196,400 trademarks, almost 100,000 more than it had in 1990. The average supermarket today holds 30,000 different brands, up threefold […]
Read More“When United Airlines decided in 1994 to compete with Southwest (Airlines) in the intra-California marketplace, the company tried to imitate Southwest. United put its gate staff and flight attendants in casual clothes; it flew only Boeing 737s; it gave the service a different name, “Shuttle by United,” and used separate planes and crews; it stopped […]
Read More“After 2008, it’s understandable that the average American would be as mad as hell at America’s business leaders. Executives, even in a good year, tend to rank towards the bottom in credibility with the public…The current economic crisis provides all the ammo for a populist backlash, as you – and your portfolio – know too […]
Read MoreIcarus flew too close to the sun, and came crashing down into the sea. He became giddy with excitement at his ability to fly, and was punished for his over-confidence. That is a Greek fable, but all societies have their tales about the phenomenon of hubris – the excessive pride or arrogance that so many […]
Read More“There is nothing like a crisis to clarify the mind. In suddenly volatile and different times, you must have a strategy. I don’t mean most of the things people call strategy – mission statements, audacious goals, three- to five-year budget plans. I mean a real strategy. For many managers, the word has become a verbal […]
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