"CEOs can't wait to read Sunny Bindra's articles every week."

How many email messages are currently sitting in your inbox, unread? Most busy professionals are overwhelmed by their email. They get far more messages than they can ever respond to in any credible or worthwhile way. And their answer is simple: just ignore most of the messages. Plead ‘busy-busy’ status; reply only to the most […]

I asked here last week: what makes big, established businesses so reluctant to change in the face of overwhelming new realities in their markets? Their customers may be moving on rapidly, but so many large corporations hang on doggedly to the past. Their widely experienced board members and highly paid executives just refuse to get […]

I saw a tweet the other day by Robert Colvile that made me laugh out loud: ‘Dear London taxi drivers, if you want to win your war with the 21st century, maybe stop using the phrase “Oh, you’re paying by card, are you?” as though you’re being presented with mysterious spices from the East.’ After […]

There seems to be something embedded in our natures that impels us to keep comparing ourselves with others. We are constantly looking over the fence, or across our shoulders, at what others are up to, what acclaim they are receiving, what numbers they are clocking. And then we feel that we might be falling short, […]

Big firms with long histories and huge market shares tend to dominate many an industry. If you’re a small, modest new player trying to make your mark, what should you do? First, a recent real-life story. My family hit an unexpected problem at home. An essential piece of equipment failed, leaving the household in some […]

I don’t often do obituaries in this column. And certainly not of chief executives. But exceptions have to be made. Herb Kelleher, cofounder of Southwest Airlines, was indeed special. I have talked about him and his remarkable company many times in seminars and lectures. Now he’s gone, and those who love to see business (or […]

Photo by Isaac Mehegan on Unsplash We were driving back home from the other side of Nairobi. I tapped Google Maps on and connected it to the car’s display. It showed the route home, and indicated that the journey would take 31 minutes. We decided to keep track of this. The road was clear of […]

Photo by Kimberly Farmer on Unsplash A new year has just kicked off, so regular readers of this column know exactly what I’m about to say: read more books! I am delighted to see that my regular exhortations seem to be having some effect. A good number of readers checked in during December to confirm […]

As we close the year, here’s a thought for you: “Science advances one funeral at a time.” That was stated by Paul Samuelson, the man who taught me economics without my ever meeting him, through his landmark book. Samuelson was in turn paraphrasing the thoughts of the legendary physicist, Max Planck: “A new scientific truth […]

Another year is ending, so let’s do this again: here are the best books I read in 2018. I used to confine myself to telling you about just 12 books every year, but that seems arbitrary. It forces me to knock some worthy contenders out for no reason. So this year I have 14 books […]

When I was a young boy, I would regularly gather my pocket money and take a bus into Nairobi’s central district to buy books. My perambulations would begin at the famous second-hand shop, Toddlers Bazaar, just off Koinange Street. This ever-busy shop was a prime place to find unusual, affordable novels. From there I would […]

There are numbers attached to every human being, numbers that follow us around all our lives. These numbers – our exam grades, our performance appraisal results, our bank balances – purport to measure our achievements. But do they? Yuval Noah Harari is the author of the moment. This mild-mannered professor of history has become a […]

Two years ago I wrote on this page that insurance companies have a lot to think about. They face profound disruption. You might think this is for the usual reason – digital technologies – but you would be wrong. Yes, accelerated technological change is shaking every sector up, dramatically; but insurance faces a special problem […]

Photo by Margarida CSilva on Unsplash I’ve lost count of the number of times I’ve sat in boardrooms and heard the assembled say they are engaged in a “war for talent.” The gist is as follows: talented people drive results. We must have the best talent in this company. Top talent is scarce. Top talent […]

I tweeted a visual joke recently. It involved people making the connection between an audio-cassette tape and a pencil. Most people on Twitter, in these parts at least, are too young to get it. Heck, most are too young to know what a cassette is… Yes, young ones: once upon a time the most common […]

Last week I discussed why our relationship with money is so toxic: because it is ruled by fear and greed. We are driven to daftness by money because we are afraid of losing it or not having enough. But what if we could conquer those emotions? What if we could quell our fear and shackle […]

Photo by Lucas Favre on Unsplash Money deranges us. We never seem to think we have enough, and the pursuit of more distorts and damages our lives. Yet we persist in our madness. Steven Harrison wrote a remarkable book a few years ago. It was called Doing Nothing. As someone who wonders why most of […]

Photo by Tim Wright on Unsplash I have just finished reading my 55th book of the year. So I am well ahead of schedule in my #50BooksIn2018 challenge. How are you doing? There is still time for a late burst. Allow me to give you another reason to keep reading books. Consider this remarkable wisdom […]

Fear at work is a good thing, right? If employees are not afraid of you, they will just take advantage of you, no? They’ll slack off work, they’ll run side hustles using your time and resources, they’ll even steal from you – correct? A question, though: many business bosses have been making their employees feel […]

Could you have bought your last-ever ‘traditional’ car? It seems unlikely, doesn’t it? But if you live in an advanced economy and have just bought a petrol car, it could well turn out to be your last one. If you’re young and haven’t bought one to date, perhaps you never will. Five years from now, […]

You’ve done the hard work. You’ve put in the long hours and sleepless nights. You secured the loans and serviced them. Your payroll no longer gives you higher blood pressure as the end of the month approaches. Your business is established; it’s secure; it’s viable; and it’s throwing up positive cash flow. Now please learn […]

(Photo by Andy Kelly on Unsplash) I had the pleasure of hosting some people from the future earlier this week. Let me explain. No, I haven’t discovered a time machine. I did not whisk in my guests from a future era by reassembling their molecules in the here and now. I was actually hosting futurists […]

Elon Musk is widely recognized as a visionary. He cofounded PayPal and then moved on to a dizzying range of businesses: electric vehicles, energy generation, machine interfacing, even space travel. His aim always is to completely revolutionize every industry he turns his hand to. None of the new ventures is a concrete success just yet; […]

Last week I wrote on this page about the importance of saying NO many times in life – of not chasing after every vaguely interesting thing; of setting your own priorities and agendas; of understanding the power of focus. It’s funny how serendipity works. A day or so after writing that column, I found myself […]

I’m about to write something down that may be one of the most important things you will ever read. It was said by Warren Buffet, and here it is: “The difference between successful people and really successful people is that really successful people say no to almost everything.” If that sentence immediately made perfect sense […]

How much sleep did you get last night? How many hours do you get on average? So many commitments, no? So much work waiting, so much travel, so much to do with the family, so many social commitments, so much time taken in front of screens large and small these days…it feels natural that it’s […]

Tom Peters co-wrote the first business bestseller, In Search Of Excellence. I was a teenager when it came out, and I looked through my father’s copy. I lacked the experience to make any real sense of it, but I remember thinking, for the first time, that perhaps one could find a calling and a profession […]

I have spent a lot of time in hospital lately, with a patient close to me. On one of the days I was walking up a staircase and stopped halfway up. At the top was the intensive care unit I was heading to; at the bottom was the maternity wing. Up there, faces were sombre […]