"CEOs can't wait to read Sunny Bindra's articles every week."

You’ve done the hard work. You’ve put in the long hours and sleepless nights. You secured the loans and serviced them. Your payroll no longer gives you higher blood pressure as the end of the month approaches. Your business is established; it’s secure; it’s viable; and it’s throwing up positive cash flow. Now please learn […]

(Photo by Andy Kelly on Unsplash) I had the pleasure of hosting some people from the future earlier this week. Let me explain. No, I haven’t discovered a time machine. I did not whisk in my guests from a future era by reassembling their molecules in the here and now. I was actually hosting futurists […]

Elon Musk is widely recognized as a visionary. He cofounded PayPal and then moved on to a dizzying range of businesses: electric vehicles, energy generation, machine interfacing, even space travel. His aim always is to completely revolutionize every industry he turns his hand to. None of the new ventures is a concrete success just yet; […]

Last week I wrote on this page about the importance of saying NO many times in life – of not chasing after every vaguely interesting thing; of setting your own priorities and agendas; of understanding the power of focus. It’s funny how serendipity works. A day or so after writing that column, I found myself […]

I’m about to write something down that may be one of the most important things you will ever read. It was said by Warren Buffet, and here it is: “The difference between successful people and really successful people is that really successful people say no to almost everything.” If that sentence immediately made perfect sense […]

How much sleep did you get last night? How many hours do you get on average? So many commitments, no? So much work waiting, so much travel, so much to do with the family, so many social commitments, so much time taken in front of screens large and small these days…it feels natural that it’s […]

Tom Peters co-wrote the first business bestseller, In Search Of Excellence. I was a teenager when it came out, and I looked through my father’s copy. I lacked the experience to make any real sense of it, but I remember thinking, for the first time, that perhaps one could find a calling and a profession […]

I have spent a lot of time in hospital lately, with a patient close to me. On one of the days I was walking up a staircase and stopped halfway up. At the top was the intensive care unit I was heading to; at the bottom was the maternity wing. Up there, faces were sombre […]

Photo by Umberto Cofini on Unsplash If you’re a certain age, you probably have a whole bunch of music CDs lying around, gathering dust. (If you’re even older, you may have a pile of audio cassettes and LPs too – but we won’t go there.) Most of my music collection was once in the form […]

I often look at how badly so many companies do this thing called “customer experience” and I wonder. Do you guys understand the power, the unique value of having customers who take joy in the experiences you give them – instead of feeling frustration and anger? If you did understand, why would you regard your […]

Chocolate is one of the world’s most beloved sweet treats. It is consumed pretty much everywhere. You are probably a chocolate lover. So where does your favourite brand of chocolate come from? A recent white paper from data provider Gro Intelligence gathered the facts: Europe dominates the production, consumption and exportation of chocolate – and […]

Kamran is a taxi driver in Dubai. I met him on a recent trip and found him a little different from the norm. Despite doing a difficult and demanding job, and one that does not offer the best reward, he stays upbeat and positive. So much so that I engaged him exclusively on a daily […]

It’s time again to dissect what just happened at the FIFA World Cup, and see what we can learn for our own lives. Regular readers of this column will know that this is something I do every four years. In 2010 I wrote that to win in football (or any collective, team-based endeavour), four ingredients […]

This column records my 800th appearance on this page. It’s been a great ride, for more than 15 years now. I thought I should commemorate the milestone by focusing on something that seems to be losing its importance in the modern world: good writing. By this I mean good writing coming from you. We all […]

Do you remember Snakes and Ladders? Back in the day when board games were pretty much the only indoor games we had, this one was a favourite. You tried to progress up a board by throwing dice; in your path lay ladders (that helped you jump up several levels); and some nasty snakes (that brought […]

Retail seems to be a tough business to be in right now, anywhere in the world. Consumers seem to prefer the convenience of online browsing and buying. They get things delivered to them rather than venture out into inclement weather and frustrating traffic; they curl up on couches rather than brave public transport. As online […]

Half the year is gone. How goes the book-reading? I’ll soon be opening book number 35, so I’m well ahead of schedule. How are you doing? I hope you’re still up for the #50BooksIn2018 challenge. A quick recap: why a numerical target? Because humans respond to quantified challenges. Why 50 books? That’s the stretch target […]

I recently received an email from the folks over at Medium, an online publishing platform I subscribe to. Here’s what it said: “Hello! It looks like you’re into artificial intelligence, so we rounded up a few of our favorites for you this week. Because you’re a member and an avid reader, we want to make […]

Dov Frohman was a legendary CEO of Intel Israel. When he was a young manager, he sent global chief executive Andy Grove a five-page proposal for shifting the Jerusalem production line from memories to microprocessors. The proposal came back, unread, with just a stamp on it that said: “Please respect my time.” This is recounted […]

(Photo via fourfourtwo.com) The UEFA Champions League final took place last weekend. The team expected to win, Real Madrid (a record holder in this competition) won 3-1. The challenger to the throne, Liverpool FC, was vanquished with some ease. No news there, so why are we discussing it this Sunday? I want to zoom in […]

I wrote on this page in 2015 that explosive growth in a certain type of business was absolutely inevitable, and that those with eyes with which to see and minds with which to anticipate should rub their hands and get set to take advantage. That business was home delivery – of cooked food, but also […]

An observant visitor to Nairobi over the past few weeks would have noted an interesting paradox: it has rained and rained and rained and then rained some more in the capital city; and yet the metropolis remains locked in water rationing, quite severely in some areas. If this was your visitor, how would you explain […]

Photo credit: EPA Pep Guardiola lifted the English Premier League trophy last Sunday on behalf of the club he manages, Manchester City. I think we should all applaud, regardless of team affiliation. For me, the most interesting part of Pep’s season came during a game in November. He began berating a player who just been […]

London has a unique way of licensing its official ‘black cab’ taxi drivers. They have to pass the ‘Knowledge’ – a test that requires you to memorize every street and landmark in central London, so that you can navigate between any two points in the city entirely from memory. This might require several years of […]

Let’s conclude this short series on introversion and extroversion with how it all plays out in the workplace. If you’ve been following the series (this is the third part; part one is here, and part two here ), you’ve understood the essentials about introversion vs extroversion. Here’s a beautifully concise summary, from Concordia University’s Dr […]

Who wouldn’t like going to a lively, energetic, fun-filled party? Introverts, that’s who. You may have heard the old joke: someone once organized a party just for introverts so that they would be comfortable with their own kind, but no one showed up… Last week I introduced this short series on introversion by offering a […]

I tweet about introverts every once in a while. The responses are always very interesting. Introverts will like and store the tweet; extroverts will often be confused by what’s being said. A few months back I tweeted that I would write a Sunday column about understanding introversion. The response was immediate: do it like yesterday! […]

Nairobi is a building site, wherever you look. Cranes and scaffolding everywhere, countless office blocks and apartment buildings coming up one after the other. New ground is broken every day, even though many of the properties built years ago remain largely unoccupied. The dearth of tenants does not seem to matter to the developers. But […]