"CEOs can't wait to read Sunny Bindra's articles every week."

Mar 17, 2013
What a new government can and can’t do for you

And so we wait some more. We have a new president-elect, but must wait to have a new president. For there is the not-so-small matter of a court case challenging the result. Most people I have spoken to, from all sides of the political divide, are suffering from severe election fatigue. Many would just want […]

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Mar 11, 2013
Why always being late is a discourtesy, and costs money

“How did it get to be “OK” for people to be late for everything? Because as far as I am concerned, it’s not OK. In recent years it seems that a meeting set to start at 9 am, for some people means in the general vicinity of any time which starts with the numeral ‘9’. […]

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Mar 10, 2013
Why I don’t care who our next president is

At the time I’m writing this, we don’t have a result in Kenya’s presidential election. I don’t know who our next president will be. But frankly I don’t care. I care more about what happened to my country during this election, than I care about the identity of its next leader. This is because one […]

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Mar 04, 2013
Your new work as CEO: leading the moonshots

“I worry that something has gone seriously wrong with the way we run companies. If you read the media coverage of our company, or of the technology industry in general, it’s always about the competition. The stories are written as if they are covering a sporting event. But it’s hard to find actual examples of […]

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Mar 03, 2013
Some thoughts on the eve of the election

Tomorrow, Kenya holds yet another general election. The previous one ended in controversy, acrimony and carnage. Last time, we really didn’t see it coming. We did not imagine an electoral process that farcical; and we did not fathom that leaders could fuel mass deaths quite so casually, for their own gains. We were all caught […]

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Feb 25, 2013
Here’s how you deal with disruption: embrace it

“One year ago, my announcement that Encyclopædia Britannica would cease producing bound volumes sent ripples through the media world. Despite the vast migration of information from ink and paper to bits and screens, it seemed remarkable that a set of books published for almost a quarter of a millennium would go out of print. But […]

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Feb 24, 2013
Meet a last-minute contender for the presidency

Kenya was stunned this morning by the news that a court has ruled a ninth presidential contender must enter the fray, and will feature in tomorrow’s second televised debate. The Sunday Nation caught up with Dr Charlatan Sungura to get to know him. Q: Dr Charlatan, it is a pleasure to meet you. A: Please, […]

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Feb 18, 2013
Should your staff be allowed to use Facebook and Twitter at work?

“Late last year I was at a dinner with a Board I won’t mention by name. There were roughly 50 people at the event. Tables were pre-assigned and I found myself sitting across from a chap in his mid-50′s whose professional job was an accountant. He worked at a rather large firm as a partner. […]

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Feb 17, 2013
This Sunday, meet a special street sweeper

Let’s all take a break from Kenyan election mania this Sunday, and focus on something that actually makes a difference in our lives. Regular readers of this column will know that it searches high and low to showcase common people who show uncommon wisdom, unknown people who need to be known, and little people who […]

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Feb 11, 2013
The time for big-ego leadership is fading fast

“Take time to learn. Learn the people. Learn the organization. Leaders need to leave their ego outside the door before they come in. You cannot know everything. You can never be the alpha and the omega. I have worked with people who were too full of themselves. There have been people who fill up the […]

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Feb 10, 2013
Welcome again, Kenyans: the election matatu race is on

There is a short history lesson l like to provide for our youngsters in Kenya, every time we approach a general election. In the 1980s, Daniel arap Moi and Mwai Kibaki led the same government. In the 1990s and in 2002, they were on opposite sides, and vociferously so. In 2007, they were together again, […]

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Feb 04, 2013
What’s the point of Davos, if no one trusts leaders?

“Less than one fifth of the general public believes business leaders and government officials will tell the truth when confronted with a difficult issue. There also is a growing trust gap between institutions and their leaders – globally, trust in business is 32 points higher than trust in business leaders to tell the truth; trust […]

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Feb 03, 2013
Tribe is the least important element of success in the 21st century

Once upon a time, this thing called ‘tribe’ mattered a great deal. When all our livelihoods were dependent on soils, rivers and pastures, your tribe helped you secure those vital resources for ‘your’ people. Your tribe kept you safe and kept you fed, so you were right to feel loyal. Once we started to urbanize […]

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Jan 28, 2013
The seeds of this famous brand’s collapse were sown long ago

“Throughout the late 90s, HMV’s single biggest mistake was a lack of investment in its online offering. Unfortunately it’s a mistake Fox continued to make. He chose to try and diversify into electronics (a business that was already failing on the high street) and entertainment through venues such as the HMV Apollo, which are now […]

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Jan 27, 2013
We ignored the poor, so now they will choose their own leaders

He was born into poverty, one of seven children. He agitated against the iniquities and elitism of his society from an early age, often violently. He eventually formed a political movement that focused exclusively on the problems of the poor, and it quickly gathered a large following. He was supported to the hilt by the […]

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Jan 21, 2013
In 2013, you’ll have to overcome your fear of social media

“I recently taught a workshop on crisis communication at a top business school. Afterward, a mid-career executive came up to me with a question. But it wasn’t about how to handle rogue employees, or industrial accidents, or philandering CEOs. Instead, it concerned a far more personal sense of crisis: her overwhelming fear of public criticism […]

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Jan 20, 2013
These primitive attitudes towards women keep whole societies backward

She was a bright, determined, hard-working girl from a poor family. She persuaded her father to sell his only plot of land to pay for her dream to become a doctor. She promised him he would never have to work again as a labourer once her ambition was fulfilled. She worked nights in a call […]

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Jan 14, 2013
Your best New Year resolution is to plan to fail

“Loss aversion grips many organisations. Far too often, new ideas are turned down because they will probably fail, without seriously asking whether the small chance of meaningful success might outweigh an inexpensive failure – even if that failure is highly likely. Most resolutions are things we decide to do because we’re convinced they will be […]

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Jan 13, 2013
Apply these 4 tests before you vote

The time for Kenyans to select new leaders is upon us again. We go to the polls in just a few weeks time. Will we choose wisely? The precedents are not good. We know very well that most Kenyans do not choose leaders on merit. They choose them mostly on tribe. Your kinsman is your […]

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Jan 07, 2013
Want to work better? Take a break

“The day of reckoning seems to have arrived. During the past month alone, no less than a half dozen senior executives have told me that fatigue, exhaustion and even burnout are the biggest issues they’re facing both for themselves and among their troops. Sustainable capacity — meaning sufficient fuel in the tank — is what […]

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Jan 06, 2013
5 guides to real prosperity in 2013

It is customary as the year begins to wish everyone a “prosperous” New Year. Why so? Why is being “prosperous” more important than being just “happy”; and why will “wishing” it make it happen? So I thought I would kick off 2013 with something more tangible: a guide to what might make genuine riches come […]

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Dec 30, 2012
What I wish for Kenya in 2013

This is my last column of 2012, and what better way to bring the year to a close than to make some wishes for the year to come. I gaze at 2013 with a mixture of hope and fear, as it is that most potentially catastrophic Kenyan annum, an election year. So first and foremost, […]

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Dec 24, 2012
Here’s what you do with mistakes: own up to them

“The reason we did Maps is we looked at this, and we said, “What does the customer want? What would be great for the customer?” We wanted to provide the customer turn-by-turn directions. We wanted to provide the customer voice integration. We wanted to provide the customer flyover. And so we had a list of […]

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Dec 23, 2012
Don’t just blame the police – help them get better

A few years ago, I used to cross one of our now defunct Nairobi roundabouts on my way to work. Every day I would watch most drivers ‘overlap’ by arriving in the wrong lane to turn right, then cut in by force on the roundabout itself. Mostly in full view of traffic police stationed on […]

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Dec 17, 2012
Don’t moan about this over-connected world; gain from it

“Over the summer I invited a few friends and colleagues to my house for lunch. When they arrived, hugs and greetings were exchanged and my guests headed for the dining room while I finished up in the kitchen, mixing the homemade potato salad, and, well, let’s say “supervising” the grilling out on the patio. While […]

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Dec 16, 2012
Nairobi’s new governor should make rain a blessing again

Rain is a blessing. From childhood, we denizens of Africa are made to understand that adage. Rain is a gift of the gods, a nourishing of the parched earth beneath our feet. It causes a sudden and mysterious splashing of green all around us. It causes our food to grow and our spirits to soar. […]

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Dec 10, 2012
Don’t ignore the role of sheer luck in your success

“Ask for the keys to career success and you’ll get logical explanations, recommendations, pathways and approaches. Then ask someone how he or she became successful and suddenly it becomes a story of serendipitous encounters, unexpected changes in plans, and random consequences. It does not make sense to ignore this basic fact about success any longer. […]

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Dec 09, 2012
Will the new traffic laws really solve the problem?

Kenya, we all know to our cost, has some of the worst driving habits and most dangerous roads in the world. Every single day, we lose many lives and many livelihoods to road incidents. You notice I did not call them road “accidents.” Accidents happen unintentionally and unexpectedly. Our incidents are both intentional and expected. […]

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