"CEOs can't wait to read Sunny Bindra's articles every week."

May 17, 2011
Where to buy The Peculiar Kenyan

Many of you have asked about this. As at this time, Storymoja advise that the following outlets have stocks of The Peculiar Kenyan: 1. Nakumatt Karen 2. Nakumatt Ukay 3. Nakumatt Galleria 4. Chania CBD 5. Prestige Bookshop CBD 6. Stanley Bookshop CBD 7. Wells Bookshop-Lifestyle 8. Bookpoint CBD 9. Bookstop Yaya 10. Simply Books […]

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May 16, 2011
The warning signs that a company may be headed for trouble

A REFUSAL TO BELIEVE BAD NEWS. Firms in denial about difficulties tend to fail. SWITCHING AUDITORS. An abrupt change of auditors for no apparent reason should set off alarm bells – often this means the incumbents would not sign off dubious accounting policies. BAD NUMBERS ALWAYS TAKE LONGER Whether it is monthly management accounts or […]

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May 15, 2011
It’s time for Africa to reclaim its pride

Pride, Africa, pride. Africa lost its dignity somewhere, and all thinking Africans have to help this continent find it again. We do not want to be the world’s problem child, the one with learning difficulties that requires every kind of pseudo-expert from abroad. We don’t want all our knowledge and technology to be imported and […]

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May 09, 2011
Do your strategy discussions ever lead to anything tangible?

“ALL ABSTRACT STRATEGY DISCUSSIONS ARE USELESS Strategy is worth thinking about if it causes you to make difficult or non-intuitive decisions. And so you have to test your commitment. “Are you saying that we have to cancel this product line?” is the sort of reaction your strategy statements ought to generate. If you can’t put […]

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May 08, 2011
A guide to peculiar Kenyan job descriptions

A job description, as every human-resource professional will tell you, is a very important thing. It specifies the nature of your role and what particular activities and responsibilities are most important for you to fulfil your remit. In Kenya, however, most of our jobs are not as straightforward as they might be in other parts […]

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May 02, 2011
If you think leadership is all about you, you’re dead wrong

“THE LONE RANGER: This is the “I need to do it myself if it is going to get done right” leader.  News flash, you are NOT a leader if you are doing everything and deciding everything.  Being a leader is about empowering others, motivating them to act like an owner.  A lone ranger may feel […]

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May 01, 2011
Why I didn’t watch the royal wedding

Thankfully, it’s over. I refer, of course, to the royal wedding held in the United Kingdom on Friday. Since two billion people around the planet were supposed to watch it, the chances are pretty good that many of the readers of this column were also glued to their screens. Could we stop and ask ourselves, […]

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Apr 25, 2011
Would you recruit a jazz musician for a bank?

“Arkadi Kuhlmann, founder and CEO of ING Direct USA, has invented a whole new approach to retail banking. Over the past decade, as he has recruited thousands of employees to his organization, he has made it a point not to look to his competitors as a source of talent. “If you want to renew and re-energize […]

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Apr 24, 2011
People of Mombasa: why is your town so dirty?

Mombasa is very dear to me. Mombasa is childhood memories; wonderful sights and sounds; spicy aromas; and, of course, the peerless Indian Ocean. Mombasa is a cradle of culture; the place where diverse languages and cuisines and songs have interlocked for centuries. Mombasa is the biggest port in the region, the place where most of […]

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Apr 18, 2011
My best advice for managing perceptions – just be yourself

“Executive coach Elizabeth Kuhnke offers some simple tips that can make the difference between being perceived as powerful or merely part of the pack. 1. Consider your stance. Place your hands facing each other and steeple your fingers. This forces your palms apart and, whether you are sitting or standing, your arms will take up […]

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Apr 17, 2011
Announcing my new line of business

I wish to announce that I am entering a new line of business. From tomorrow, I will be opening a whole new kind of advisory service. I will be known as Dr Sunny Day, and will be addressing all the common problems of humanity: love affairs gone wrong; business failures; bedroom mishaps; uncertainty about the […]

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Apr 11, 2011
Some people have missions. The rest have mission statements

“Steve Jobs is famous for having said, “I want to make a ding in the universe.” Walt Disney, for having said of Disneyland, “I just want it to look like nothing else in the world.” Springsteen said, “More than anything else — more than fame or wealth or even happiness — I just wanted to […]

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Apr 10, 2011
Why do anything? Just make a speech

A few weeks ago India’s foreign minister, S.M. Krishna, stood before the United Nations and read a speech. Nothing peculiar in that – the UN, after all, excels in listening to speeches. But there was a problem: it was the wrong speech. What Mr. Krishna read out was actually the speech of the Portuguese foreign […]

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Apr 04, 2011
Is your consultant strengthening or weakening your organization?

“A good consultant wants clients ultimately to be able to make their own good decisions—but the better a client develops the skill for the organization, the less it needs the consultant. So perhaps even well-intentioned consultants unconsciously build, with their clients, their own prisons—a set of invisible bars reinforced by a mindset that leaders always […]

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Apr 03, 2011
We need true politics that serves the people – not power games

I had the privilege of moderating a panel discussion at Strathmore Business School last week. Kenya was hosting an important visitor: Jose Maria Aznar, prime minister of Spain from 1996 to 2004. Mr Aznar is a highly regarded global leader for a good reason: he is a conviction politician who calls it as he sees […]

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Mar 28, 2011
A golden rule: look at your rivals’ weaknesses, not their strengths

“The single most common competitive mistake investors, CEOs, and entrepreneurs alike make is this: striving to do slightly better what their fiercest rival already does incredibly well. The result is usually a muddled, incoherent mess of a strategy — one that fuels not disruptive, explosive differences between a firm and its rivals, but their very […]

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Mar 27, 2011
How to react to a disaster – by the people of Japan

The word “stoic” has recently re-entered the world’s consciousness, thanks to the people of a small island nation that has just faced an unimaginable disaster. First a terrible earthquake broke Japan’s spine; then a calamitous tsunami engulfed it. When the first pictures rolled across our TV screens, the events seemed unreal: buildings, cars and ships […]

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Mar 21, 2011
Do people have more energy or less after talking to you?

“Our high performers create enthusiasm for things… They create energy, and even though this is intangible it generates client sales and follow-on work as it gets other people here engaged in and supportive of what they are doing.” ROBERT I. SUTTON Good Boss, Bad Boss (2010) Bob Sutton is that rarity: a professor who talks […]

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Mar 20, 2011
Still taking customers for granted? Look out…

I wrote here last week that so many of our businesses seem hell-bent on sacrificing long-term strategic gain at the altar of ‘shrewdness’ – the mistaken belief that you must get the best possible deal for yourself in every transaction. That article seemed to touch a nerve: I was deluged with tweets and comments from […]

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Mar 14, 2011
Do your customers have a life without you?

“Do you have customers who can’t live without you? 
Because if they can, they probably will. The researchers at Gallup have identified a hierarchy of connections between companies and their customers, from confidence to integrity to pride to passion. To test for passion, Gallup asks a simple question of the customers they query on behalf […]

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Mar 13, 2011
Businesses remain stuck in short-sighted “shrewd” practices

If you spend time with businesspeople, you soon pick up that they value something called “shrewdness” over most other things – if you aren’t sharp and quick-witted, with an instinctively predatory commercial instinct, you shouldn’t really be in business. By this they mean that the ability to sniff out and design a great deal is […]

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Mar 10, 2011
On NTV PMLive with Larry Madowo, Friday 11 March from noon

I’ll be discussing our peculiar businesses with Larry on NTV, at noon tomorrow.

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Mar 07, 2011
What’s more important in a new recruit – skills or attitude?

“I’m asking them about their families, and how they grew up, and who’s important in their life and how did they decide to do this and that. I’m looking for fit, personality, values. Is this the kind of person we want around here? Will they work well? And I don’t really care how many places […]

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Mar 06, 2011
Leaders, pay attention to the fruit-seller who changed the world

Kenyan leaders, I know you don’t read much. Your time seems to be wholly consumed by midnight meetings, political plots and ugly utterances. So I thought I would offer you an executive summary of the story of a man who has just changed the world. Please read this as your driver overlaps through our 24/7 […]

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Feb 28, 2011
Disrupt yourself – before someone else does it you

“What’s the best way to make the competition irrelevant? It’s a question that has obsessed generation after generation of strategists, pundits, and gurus. Is it new business models, new market space, harder hardball, or better knowledge? The answer is: none of the above. It’s Brian Fitzpatrick’s concise summary of Google’s great insight: “Disrupt yourself before […]

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Feb 27, 2011
We are creating a society where anything goes and nothing grows

“The rules are the rules, and they cannot be broken.” So said the Deputy Speaker of Kenya’s house of parliament last week, and many of us applauded. He was blocking MPs from attempting an infringement of parliament’s rules, and doing so with ironclad certainty that neither he nor the Speaker would permit any laxity. Hear, […]

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Feb 21, 2011
Do you play with your e-mail during every meeting?

“Do you find your mind wandering at times when people address you? Do you frequently switch from one activity to another? Do you have difficulty sustaining attention on a task and are you easily distracted by what’s going on around you? Do you struggle to prioritize and organize activities? Do you dislike having to do […]

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Feb 20, 2011
Your business tomorrow won’t look much like today’s

Last week I suggested that most of you may not be reading your newspaper in its current form for too much longer – simply because technology and social change has whacked the underlying business model. Who else is affected? Pretty much everyone. Consider one of the most wonderful products ever invented by humankind: the book. […]

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