"CEOs can't wait to read Sunny Bindra's articles every week."

Mar 29, 2010
At your next strategy retreat, ask yourself: how different are we?

“In the 1980s, competition from Japan was every western CEO’s worst nightmare. Whether it was TVs, VCRs, or fax machines, Japan’s ability to produce high-quality goods at low cost drove U.S. and European competitors out of those businesses. Since then, Japan has floundered for more than a decade. Why? A big piece of the answer […]

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Mar 28, 2010
Your personal standards drive success

How were your cornflakes this Sunday morning? One of my oldest friends told me something interesting about his consumption of cereals. He asserted that the milk you add to cornflakes has to be very cold, otherwise the taste is ruined. I was about to dismiss this as individual fastidiousness, but my attention was piqued and […]

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Mar 22, 2010
What would happen if you shut down your corporate HQ tomorrow?

“One day I would love to conduct an experiment by replacing the entire board of directors of a major corporation with shop dummies and see how well things go. I’m confident most organisations would carry on regardless – and quite a few would unquestionably perform better. Out would go mad strategic initiatives, doomed takeovers, suicidal […]

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Mar 21, 2010
Why reality usually has nothing to do with plans

Last week this column looked at two words: Event and Process. This week I want to engage you in a discussion about two more: PLAN and REALITY. The need to think about these words came to me on a recent flight. Anyone who has flown on a commercial flight will be familiar with the in-flight […]

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Mar 15, 2010
A potential corporate scandal is lurking in your company

“Ten years ago this month, for the Spring 2000 edition of Directors & Boards, I ran a photo on the cover of Dennis Kozlowski, then the high-flying chief of high-flyer Tyco International. It is not something I am ashamed of, nor is it something that I am particularly happy to be reminded of.  Those were certainly […]

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Mar 14, 2010
To succeed, make the crucial distinction between event and process

This Sunday I want to focus your attention on two seemingly simple words: EVENT and PROCESS. The difference between these words, I would like to argue, is that between earth and sky, between success and failure, between dream and reality. Yet we are confusing these words every day in Kenya and retarding our progress. Our […]

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Mar 09, 2010
Stifling dissent and debate on your team is not leadership

“Any leader needs frank advice, and the biggest obstacle to receiving it is often the leader himself. Even a polite and level-headed boss will be tempted to cut naysayers out of the loop. Knowing this, sensible juniors will avoid expressing criticism or grim tidings if at all possible. “If you deliver bad news, you’re disempowering […]

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Mar 07, 2010
We have a long way to go in product quality

The other day I reached for a box of tissues. As I pulled a tissue out, another five came out of the box. I had not encountered this recently, and wondered what the problem was. It turned out my household has been using imported tissues for a while, which are soft and detach easily. Those […]

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Mar 01, 2010
No company can be all things to all customers

“”It is very true that we do not have the high-end ‘mind share’ product, as we speak, but of course we are working to get there,” said Olli-Pekka Kallasvuo, Nokia president and chief executive. At its investor day late last year, Nokia hinted it would produce major new devices this year. Analysts reckon it is […]

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Feb 28, 2010
Reflections on our roads and their users

There’s nothing like a quiet drive to aid the reflection process. Or so I thought. I embarked on a family trip to the great mountain in the heart of our country recently, and was able to think a little about the land we live in. My first set of thoughts were about our drivers. These […]

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Feb 22, 2010
Why this culture of layoffs hurts good business

“Companies have always cut back on workers during economic downturns, but over the last two decades layoffs have become an increasingly common part of corporate life – in good times as well as bad. Companies now routinely cut workers even when profits are rising. Some troubled industries seem to be in perpetual downsizing mode… …But […]

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Feb 21, 2010
Why don’t we all just give politicians a blackout?

Here we go again. The headlines say it all: the coalition government is crumbling, the principals have fallen out, the shilling is sliding, investors are nervous, we are facing another meltdown. But I ask you: what exactly has changed since last week? What cyclone has hit Kenya that our prospects look so suddenly bleak? Have […]

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Feb 15, 2010
The key to success: enjoy yourself thoroughly!

“Because starting a business is a huge amount of hard work, requiring a great deal of time, you had better enjoy it. When I started Virgin from a basement flat in west London, I did not set out to build a business empire. I set out to create something I enjoyed that would pay the […]

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Feb 14, 2010
This minor drama in Haiti reveals much

Amidst the carnage of Haiti, a quiet little drama is playing itself out. Baptist missionaries from the USA were arrested trying to take 33 “orphans” out of the wrecked country, ostensibly to a better life in an orphanage in the neighbouring Dominican Republic. Except that many of the children were not orphans at all, and […]

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Feb 08, 2010
Toyota’s communication lapses are compounding its woes

“When Toyota told the world of the recall of its cars in January, one of its first public statements was made by a Japanese executive who faced television cameras wearing a surgical mask. Masks are common during Japan’s cold season. However, crisis management experts are seizing on the image as a metaphor for a company […]

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Feb 07, 2010
Our leadership model is costing us dearly

Picture the scene. The former leader of a global power is summoned to a commission of inquiry. He spends a full day there, in front of the world’s cameras. He is grilled by the commissioners on every aspect of certain decisions he made: why he did and said certain things; what he knew and did […]

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Feb 01, 2010
Apple’s remarkable ability to generate product emotion

“This Wednesday, Steven P. Jobs will step to the stage at the Yerba Buena Center for the Arts in San Francisco and unveil a shiny new machine that may or may not change the world. In the magician’s world, that’s called “the reveal.” And the most magical part? Even as the media and technology worlds […]

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Jan 31, 2010
Why are we busy destroying Nairobi’s trees?

The green city in the sun. That was what our beautiful Nairobi was famously known as. Well, we’re still in the sun (and increasingly so), but the ‘green’ part of the description may soon be hard to justify. Why is no one worried about the pace at which trees are being destroyed in our city? […]

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Jan 25, 2010
Are you REALLY serious about your succession process?

“Look in the mirror. If you really don’t want your potential successor to get the job, don’t kid yourself. There is a very strong probability that this person will never get the job. You will just look for problems until you find a reason to disqualify him. Don’t jerk around potential successors. This is not […]

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Jan 24, 2010
What’s really news is never news in Kenya

What passes for ‘news’ in this country? I want to put to you that what you are consuming is not news at all: it is pointless and irrelevant trivia. Let me start with an admission: I am spending less and less time consuming Kenyan news, and it is months since I watched a full television […]

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Jan 18, 2010
Learning from Toyota’s faltering drive

“Less than two years ago Toyota swept past an ailing General Motors (GM) to become the world’s biggest carmaker. Now its newly installed boss, Akio Toyoda, the 53-year-old grandson of the founder, says that the firm could be locked in a spiral of decline. Toyota is still a hugely formidable company, and some within the […]

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Jan 17, 2010
Kenya’s international position also gives us hope

For the past two weeks this column has been trying to instil some hope in you, to suggest that maybe, just maybe, things will getter better for Kenya. To end the series, let me move you smoothly to a third reason for hope in 2010: our international position. If you want to understand Kenya’s role […]

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Jan 11, 2010
Are managers motivated mainly by money? Think again

“Companies around the world are cutting back their financial-incentive programs, but few have used other ways of inspiring talent. We think they should. Numerous studies have concluded that for people with satisfactory salaries, some nonfinancial motivators are more effective than extra cash in building long-term employee engagement in most sectors, job functions, and business contexts. […]

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Jan 10, 2010
The Kenyan economy can soar, but leaders hold it down

Last week I asked Kenyans to harbour some hope in their hearts for what this next decade might bring. I suggested that 2010 might turn out to be recorded in history as the year in which we turned the corner by finally attacking, and fatally wounding, the beast we call impunity. Maybe, just maybe, we […]

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Jan 04, 2010
Learning from the fall of the Celtic Tiger

“FOR over a decade from the mid-1990s until 2007, Ireland’s economy grew more rapidly than any other in western Europe. Foreign investment poured in. Success at selling abroad made Ireland one of the world’s largest exporters per head. Opportunity attracted the enterprising. In less than a dozen years, a country long known for exporting its […]

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Jan 03, 2010
Reasons to be hopeful in Kenya in 2010

2008 and 2009 were years of great gloom in Kenya. We kicked off 2008 with a bloodbath orchestrated by leaders and delivered by angry young men. Since then we have been on a tumultuous ride, facing a faltering economy, a hydra-headed leadership and a plethora of scams and scandals. The words “failed state” and “Kenya” […]

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Dec 28, 2009
In 2010, appoint more women to your board of directors

“The number of female directors on FTSE 100 boards has stalled at 131 over the past year, a report has said. Furthermore, the number of firms with female executive directors fell from 16 to 15, the Cranfield School of Management report found. There was also a “disappointing” drop in the number of boards with multiple […]

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Dec 27, 2009
The Sunshine Awards 2009 – highs and lows of the year

It is time for “A Sunny Day” to announce its annual Sunshine Awards, to honour those individuals and organisations that excelled, and to slate those who brought dismay to the world and disgrace to themselves. Recall two things about these awards: one, that we use the word “sunshine” to evoke both good cheer and the […]

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