"CEOs can't wait to read Sunny Bindra's articles every week."

To be born in a Nairobi slum can feel like being given a life sentence, to exist only in the prison of continuous poverty. We see the poor all around us, and mostly, we look away. Our own lives are difficult enough, we say. It takes all my resources and attention to just look after […]

Do you find it hard to say no? You’re not alone. We are conditioned to say yes to things. We find ourselves bounced into socials, meetups, one-on-ones and the like all the time. Many of those time-sinks we had no desire to say yes to, but social and peer pressures won the day. Professionally, there’s […]

Throughout the 1970s and 1980s, Liverpool seemed to be an unstoppable football club, clinching trophy after trophy and blowing other teams away season after season. But that era came to an end in 1990, and the club didn’t win a league title for the next thirty years. Enter Manchester United. Under Sir Alex Ferguson, they […]

We find ourselves in photographs all the time these days. Even diehard introverts like me can’t escape the lens and are constantly dragged into photos by family, friends, and even colleagues and clients. Ever since the smartphone camera landed in billions of hands, photography exploded. It’s as if every moment now needs its stamp. I […]

When was it clear that BlackBerry was on its last legs? Around 2013, when its top line had already halved. Yet it had clocked its record revenues just two years earlier. When Apple launched its first iPhone in 2007, quickly followed by the first Android phone in 2008, BlackBerry still had reason to feel secure. […]

Recently, I was gazing across Mombasa’s Tudor Creek at twilight. Nyali Bridge was there in the distance, a perfect picture of twinkling lights. From here, the vehicles crossing the bridge were a pretty series of coloured beams, moving silently, like a movie watched on mute. I had crossed that bridge earlier that day, and it […]

While travelling in Italy last year, I came across an interesting juxtaposition. In a small, rustic village, there was a modest, very charming chapel. Right next to it was the village tavern. I paused to reflect. The human being truly has a need for escape from life’s myriad difficulties. Our lives are full of challenges […]

Why is innovation so difficult? Is it because coming up with brilliant new ideas is so hard? Not really. Innovation is a team sport. Put some talented folks together under the right conditions, and the ideas will flow. The real problem with innovation comes well before the team gathers to generate ideas. Lech Walesa once […]

Customer complaints are a modern phenomenon, right? Nope. They’ve been happening for as long as humans have traded with one another. The oldest known written complaint was sent nearly four millennia ago, from the southern Mesopotamian city of Ur, in what is now Iraq. The complaint is etched on a tablet now housed in the […]

Most of the people reading this column right now are billionaires. Don’t believe me? That’s because you naturally assumed “billions” are about money. Jade Bonacolta, a writer on personal growth and productivity, has a different way of looking at it. One billion seconds equals 30 or so years. If you have that much time available […]

Today I want to share a magic number, a target that you should aim for: 60 per cent. School plants strong ideas about what a winning grade is in all of us. The way we get marked tells us that 80 and 90 per cent are the great numbers, the ones that give you ‘A’ […]

Let’s talk about the letter ‘S’ today. Picture it lying on its side. That’s a curve you should be paying attention to—the S-curve. If you’ve never heard of it, it’s high time you did, because once you see the S-curve, you start seeing it everywhere—in business, education, social movements, and even biology. So, what is […]

Would you seek life advice from a money-man? Not as a rule. Those fixated on the accumulation of wealth tend not to have too much general wisdom to impart. There are some exceptions, though. Jim Simons passed away recently. He’s not the best-known name, but he probably made more money than virtually anyone else on […]

The sage Nanak was travelling across the northern Indian subcontinent and beyond. His fame as a wise observer and enlightened teacher had grown, and crowds would flock to see him and hear his discourses, wherever he visited. He arrived in a town dominated by a very wealthy man. When the rich personage heard Nanak was […]

For a while it looked like this year’s Paris Olympics were going to be painfully disappointing for Kenya, but in the end our women athletes came through. Two women brought us three of our final tally of four gold medals. Beatrice Chebet pulled off the remarkable feat of double gold in the 5,000 and 10,000 […]

So many hopeful souls start new businesses every year. Whether it’s a tiny single-person venture, or a well-funded startup, new firms come teeming into existence. Some studies suggest that at least 100 million new businesses are created annually around the world. That’s good, right? These businesses should meet genuine needs in the market; make the […]

“Don’t ask the barber whether you need a haircut” is folksy Warren Buffet at his best. This little bit of wise advice has more layers than a wedding cake, and it’s really about incentives and the distortions they bring into our lives. The barber’s livelihood depends on giving you haircuts, whether you need them or […]

Last week I highlighted the three waves of computing tech that we have gone through over the past four decades or so: the personal computer, the internet, and the cloud-connected, multi-featured smartphone. Wave four is now well and truly upon us. Artificial Intelligence. The world as we know it is being rewritten—not by quill and […]

I have lived through not one, but four huge waves in computing technology, from the time that I came of age in the 1980s, to the current epoch. Let me relive the journey this Sunday. When I arrived at university, a computer was something you went into a special room to work with. You never […]

As an educator focused on leadership, I am constantly searching for good metaphors. This is because leadership is one of the most misapplied concepts of our time. Those who are given the privilege and the honour to lead others mostly do it very, very badly. They lead through coercion, through inducement, and through a mistaken […]

The outgoing British government is throughly surprised. It came in on a landslide in 2019; it exits on an even stronger landslide in 2024. In 2019 the opposition Labour Party looked like it could be marginalised forever, so bad was its defeat. This time round it has a super-majority. Surprise! Life is a capricious beast. […]

Paul Auster passed away recently, and I went back to his breakout book, The New York Trilogy, as a form of homage. The first novella begins with Daniel Quinn, a writer. Quinn uses a pseudonym, William Wilson, to write detective novels. The investigator in these novels is called Max Work. Quinn reflects that in this […]

What is a nation? What makes it what it is? Is a nation its borders, the lines on a map that define its boundaries? Is that what we think of when we think of a country? Is a nation its physical features, the mountains and lakes and rivers that are its hallmarks? Or is a […]

As a teenager, I would be often found in what was Nairobi’s leading second-hand bookshop of the time, off Koinange Street. Booklovers thronged this shop, and the array of popular titles available was surprisingly good. I was there every week or so, trying to make my meagre pocket-money go further by buying used books rather […]

Zarina Patel is no more; Kenya’s activist of renown passed away recently. She hit our headlines when she led the protests against the grabbing of Nairobi’s historic Jeevanjee Gardens in 1991. Since then she found a whole range of worthy causes to be involved in. If action was needed against a social injustice or human-rights […]

Fish & chips. Is there a dish more quintessentially British? It seems to shout out its patriotism. When I first rocked up in the British isles for my studies, a naïve lad from Kenya, I made sure I sought out a fish and chips eatery. I found there was one around every corner, and that […]

“I will miss him a lot. (He) has been a really important part of my life. He brought me to another level as a manager. I think we respect each other incredibly. He helps me so many times.” The person who said that was Pep Guardiola, manager of Manchester City Football Club, soon after winning […]

When I was starting off in my career decades ago, I really wanted to be a strategy consultant. But there was a problem: how does one learn strategy? There was certainly no subject by that name at universities. It was not taught to any depth in management programmes. So what to do? Naturally, I taught […]