"CEOs can't wait to read Sunny Bindra's articles every week."

What kind of company can have $60 billion wiped off its value in just a few days – and still be around? The Facebook kind. Facebook has more users than China or India have citizens, and therefore it is just fine – for now. But the Cambridge Analytica scandal – the revelations that the misuse […]

A prospective customer is considering a domestic family holiday. First, she calls a local airline. Customer: ‘I am interested in your flight-and-accommodation packages for my family.’ Employee: ‘They are all on our website.’ Customer: ‘OK, I had tried that, but I couldn’t find them. All I have on me now is my phone. Let me […]

When Jeffrey Immelt, long-time boss of giant conglomerate GE, held his annual address to investors last May his corporation’s stock was trading at close to $30. He painted a rosy picture of his long tenure, and retired as CEO soon afterwards. Today the stock price is around $15. His successor decided to bare all and […]

The conference business is big business. Humans working in organizations have an unending need to meet in their numbers away from their workplaces: for seminars, workshops, roundtables, town halls, celebrations, parties, retreats, jamborees, junkets – or even just regular meetings. Demand is strong, buyers are willing. Sellers should be smiling. I must have commissioned or […]

Last week we looked at the underrated virtue: kindness. It is easy to be self-absorbed. Some of us are lost in our own egos. Others are trapped in their own miseries. Yet others have no time for anything but their own race to the pinnacles of success. The harder thing is to be aware of […]

Why are some people so important in our lives? Who is it we remember with fondness long after they are gone? What counts when we measure a life? When my grandfather passed away, I was living overseas. I returned to Nairobi for the funeral, and when the body was brought home for final prayers, a […]

In the game of cricket, there is an honour system. A batsman can be officially ‘out’ (sent back to the pavilion) in a variety of ways; but he can also choose to ‘walk’ if he feels he was out but no one noticed. A parent recently recounted an experience in this regard. Her young son […]

Last week I told you about invisible mentors – those inspirational figures who are present in our lives and prominent in our successes without ever mentoring us formally or practically. Sometimes we meet these people; sometimes they never know we even exist. And yet they leave their indelible imprint. Think about it: invisible mentors are […]

Mentorship is all the rage. As young people struggle to come up in the world, they feel they need someone of accomplishment to take them under their wing, guide them, open doors for them. Success, they feel, is much easier to achieve when someone successful shows them how. We grow up being guided by parents, […]

A customer walks into one of Nairobi’s brand-new mega-malls on a weekday. It boasts many household names in shopping, both local and global. It’s virtually empty. She enters an internationally renowned supermarket. Here, too, customers are thin on the ground. She’s looking for a refrigerator – a sizeable purchase – amongst other things. It’s a […]

I spent some time at a holiday location in December, and I thought it would be interesting to engage some friends in a digital guessing game. I sent them selected photos of my locale; they were then to submit guesses of where on earth I might be. These were the pictures I took and submitted: […]

Kenyans are perplexed again by the upsurge in road carnage that takes place every December. The holiday period inevitably brings about even more horrific deaths and injuries on our roads (again). The public inevitably is outraged (again). The government inevitably promises a raft of new measures (again). See you here in January 2019 when we […]

It’s that time of year, so here they are: the best books I read in 2017. If you confined me to just 12 books in the year, this is the dozen I would hope to end up with. My regular caveat first: reading is a very personal endeavour. The value of a book is squarely […]

How will you measure your achievement in the year ahead? Will it be in terms of money earned? Promotions gained? Holidays enjoyed? Friendships made? Learnings achieved? Kindnesses imparted? I have a simple measure for you to aim for in 2018: books read. Believe me or not: for many people that simple activity – reading books […]

It’s the last day of the year – always a good time to reflect on the months that went before. We all do this: we look back, we reminisce, we try to learn from the past. Except, most of us just don’t. We let the past enslave us, not teach us lessons for the future. […]

It’s the holiday season, a time for wining and dining with family and friends. If you are fortunate, there may be some lavish buffets coming your way this Christmas: an enticing range of sumptuous dishes: starters, salads, mains, desserts, afters. I don’t wish to be a party pooper, but I do want to share a […]

As a leadership advisor, I am often left pondering a common phenomenon: when a new leader arrives in office, what inevitably follows is a purge of the followers of the old one. I have seen it many times over the years: a new leader is appointed; and all those associated with the old regime must […]

An alum of my leadership programme recommended an unusual book to me earlier in the year. Its title was a deterrent: it is called The Subtle Art Of Not Giving A ****. As this is a family newspaper, I won’t spell out the bleeped letters, but you get the gist. It’s a strange book. The […]

Watching Robert Mugabe cling on to power at the ripe old age of 93 was perplexing. He had clearly outstayed his welcome by decades, not years; the army had been forced to move in to prevent him handing over power to his own wife; and hundreds of thousands of his people had poured into the […]

Michael Fallon, the United Kingdom’s Defence Secretary, was forced to resign. He did this shortly after he was forced to admit he had inappropriately touched the knee of a female journalist fifteen years earlier. Priti Patel, the United Kingdom’s Secretary of State for International Development was forced to step down in the same week as […]

Google makes the world’s most popular mobile operating system, Android. Nearly two billion mobile devices are powered by this ubiquitous system. Not content with this, Google looked askew at rival Apple some years back and felt envious about the ability to make both software and hardware and to fuse the user experience. Google has the […]

Grace Mungai, a reader of this column, sent me an impassioned email recently. She asked: why are we reducing important occupations or undertakings or positions to ‘brag words’ – things we pretend we are doing, rather than actually doing? Her practical analogy: you can read about, discuss or look at treadmills and rowing machines all […]

And so Kenyans trooped to vote again in a presidential election for the second time in three months. Or not. This election, held against the backdrop of a deeply divided country and the withdrawal of a key protagonist, ultimately yielded a turnout that was a record low. Because so many voting stations stayed empty for […]

For many people, a silent person in their midst is a cause for concern. Why is he quiet? Why does she not say anything? What’s going on in that head? Why not just come out with it? Quiet people make them queasy. Or they dismiss the silent ones as having nothing meaningful to say. Perhaps […]

Many of us seem to hate – not even dislike, but hate – whole groups of ‘others’. Who teaches us this? It’s an important question to consider. When I was a boy, some of my elders would fill my head with tales about Muslims. The horrific partition of the Indian subcontinent had occurred across the […]

I was looking for footwear in foreign climes recently. I walked into a promising-looking store, and noticed something interesting: the shop assistant attending to me was wearing a bluetooth earpiece. What that was for soon became evident. You have all had this experience when buying shoes, I am sure: you choose some possible pairs; and […]

Seen this week on Twitter: I have become a mosquito-killing expert. Does that count on my CV? No it doesn’t, I replied. Not around these parts. Given the sustained attack the local human race has been under over the past couple of months from mosquitoes, we’ve pretty much all become experts in mosquito extermination. Some […]

What does the disruption journey look like to those who can think ahead of the curve and transform their successful traditional businesses ahead of time? I covered this topic here last week, and received many requests to show the roadmap for banks in particular. It seems many of you are worried about the future of […]