A bank is a very special institution. When you become a custodian of other people’s money, you become bound by very particular regulatory rules to ensure you do not misuse the privilege. When you lend that money out to others, society must ensure you do not use that power to bring those others to ruin. […]

The market reactions said it all: the pound plunged to levels last seen in the 1980s. British shares endured a bloodbath, some losing a third of their value. That tells you that no one had factored in a ‘Brexit’ – Britain voting to exit the European Union. I know I hadn’t – I never thought […]

This is a story about two mothers. The two women live side by side. They are neighbours. Each has a child, of similar age. The children go to the same school. The two mothers are often at each other’s houses, since they have much in common. They discuss the school, its teachers, their children’s nutrition, […]

We are constantly peering over fences and into windows. The lives of others fascinate us. We have a lifelong obsession with knowing what they are doing; how they do it; what we need to copy from them. What are they wearing? Where do they get that stuff? How do they look so effortlessly stylish? I […]

Ernest Hemingway’s The Old Man And The Sea was probably the first proper work of literature I read in school. Its vivid descriptions of ocean life and the ultimate heartbreak of the old fisherman stayed with me for long afterwards. I am always drawn to the sea, and for the past few years I have […]

When Amazon.com launched in 1995, it was the world’s first substantial e-retailer. It was a shot in the dark. Its early demise was predicted many times. Now, it is an absolute behemoth, selling everything from apparel to consumer electronics to cloud computing services. And last year, the world’s largest physical retailer, Walmart, was quietly overtaken […]

Fear of automation and disruptive change is everywhere. The traditional occupations are all under assault. The rise of artificial intelligence and robotics is expected to lay waste to so many traditional jobs across the world. Some think a third of all current jobs in the world could be rendered obsolete. Even the hallowed professions are […]

“You’re only given a little spark of madness. You mustn’t lose it.” So said Robin Williams, comic genius. I read that recently and found myself nodding, then thinking deeply about it over the days that followed. It is true. You must protect your madness. Robin Williams led a troubled life and committed suicide in 2014. […]

Photo credit: YouTube If you’d had the nerve last year to place KShs 200,000 on Leicester City Football Club winning the English Premier League (EPL) last year, you’d be sitting on one billion shillings right now. That’s right, the odds being given by the sage bookmakers were 5,000 to one. Winning the EPL was regarded […]

(Photo credit: suchosch / Flickr) Microsoft recently encountered an unexpected problem online. It introduced Tay, an artificially intelligent chat ‘bot’ to the world. It was conducting an experiment to see if Tay would learn from its conversations with people online and get progressively smarter. It was a train smash. Within 24 hours, Tay had turned […]

I heard of a disturbing incident recently. Some young schoolchildren came across a cute little stray kitten in their compound. Far from being enticed by its innocence, they decided to pick it up and throw it against a wall. Repeatedly. Picture the scene: the tiny, helpless animal tries desperately to escape; the children grab it […]

We are obsessed with, fixated on and deranged by money in this country. From the top dogs to the little mutts – all seem to wake up with just one overwhelming thought in mind: “how do I lay my hands on more money?” Money, we think, is the escape from poverty and misery and the […]

I wrote this in 2009: “I am about to lose quite a few friends with my next sentence, but here goes anyway. I don’t believe in corporate awards; I think they are shallow, fickle and pointless, and we should not pay too much attention to them.” I once worked for a large professional services firm […]

(Photo credit: Pixabay) The temperature was more than 40 degrees celsius. Dubai in summer is no joke, and when we arrived at the airport and stepped out of the air-conditioned car, it was like stepping into a furnace. Nonetheless a porter came running up in the blinding heat to take our bags and load them […]

Alan Bobbe founded a restaurant in Nairobi that, in its heyday, became world-famous. His eponymous Bistro had the tagline “a corner of France in the heart of Africa”, and it offered outstanding French cuisine. In the late 1990s, the Bistro was located at its original site on Koinange street. As my office was nearby in […]

(Photo credit: Abdulla Al Muhairi / Flickr) When I was a boy, my mother always kept her sewing materials in a particular tin container. That colourful round container was from Quality Street, the producers of a famous chocolate/toffee assortment. I’m pretty sure many of you are nodding your heads at that memory – our mothers […]

The word ‘transformation’ mesmerises us these days. So many of us seek a change that is as dramatic as it is quick. Individuals who feel trapped in a prison of low achievement imagine there is some formula out there for a personal makeover. They read the autobiographies of the rich and famous in order to […]

This country just revels in drama. Every day it’s the same. A dramatic new bunch of stories to consume. Corruption accusations and counter-accusations. Televised arrests and sackings. Campaign insults and counter-insults. Hysterical family inheritance fights. Grim warnings of trouble to come. Pleas of innocence and claims of witch-hunts. Courtroom battles. Seven-day ultimatums. Who needs pulp […]

Why does anyone start a family business? As a long-standing business advisor, there are days when I feel compelled to ask that question. This is one of those days. I ask because I feel sickened by the myriad court battles, protracted inheritance disputes and ugly sibling rivalries that so often characterise family businesses here in […]

Last week I took you on a historical tour of the television industry. The tour was deliberately conducted from the perspective of the consumer, not the producer. We saw how the consumer’s TV experience has changed dramatically: from a poor one-channel, one-box experience of limited programming; to multi-channel, multi-format, multi-gadget experiences involving a global library […]

What was the early experience of television like? For those who can remember, we all sat in front of one small box, and received limited programming. In most countries television started with a single channel or broadcaster, usually run by the state. The programmes ran for fixed hours, and were chosen for us. They were […]

I looked out of the window, and there they were. A bunch of noisemakers riding around in a taxi waving poorly written placards and shouting “Uber must go!” Uber protests hit Nairobi last week. It was inevitable. Uber has disrupted the traditional taxi industry in 400 cities across the globe now, and the traditionalists often […]

I have spent a good chunk of my life working with well-known bosses. I noticed quite a while ago that, unlike me, an awful lot of them seem to get up very early in the morning. I often dread asking for a meeting and being told to meet for breakfast at 6.15 am… The Economist […]

(Sunday Nation, 31 January 2016) One thing that’s great about social media is that it reconnects you with old friends. Andrew Blacknell and I have a shared history. We went into our first job together, straight out of university. We were fresh-faced junior management consultants in one of the big consulting practices of the time, […]

I wrote this piece about reading 50 books every year, and it seemed to raise even more questions… The Prestige Bookshop is one of Nairobi’s oldest book havens, one I’ve been going to since I was a boy. I’ll be in the company of Jeff Koinange and Martin Oduor-Otieno this Saturday, 30th January, 11 am […]

It’s Nairobi. There is, of course, a traffic jam. Many, many people are stuck in their vehicles. What is interesting is how agitated everyone gets. No one is calm. No one is reflective. No one meditates. No one takes the opportunity to catch up with the news headlines on the radio; to chill out to […]

Every year, it’s the same. Every year Kenya’s public examination results are announced. Every year, the whole nation goes into a frenzy. Every year, we are told about “winners and losers.” Every year, there will be a newspaper article where the most successful students are asked to reveal the “secrets” of their success. And every […]