"CEOs can't wait to read Sunny Bindra's articles every week."

May 03, 2015
Xenophobia comes from small minds entertaining small thoughts

Xenophobia never died. That intense, irrational hatred or fear of “the others” is alive and kicking. It thrives, paradoxically, in South Africa, a country whose rebirth was predicated on the principle that “separateness” was wrong. It emerges, predictably, in Greece, where immigrants provide a convenient scapegoat for self-inflicted economic woes. It even threatens, bafflingly, to […]

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Apr 26, 2015
What madness makes us clap for swindlers?

Sometimes I wonder: is there something put in Kenyans’ drinking water that makes so many of us mad? This thought occurred to me as I watched a so-called “pastor” invited to a high-ratings show. Nothing wrong with that, you might say: except that this man of the cloth, ahem, was recently exposed as being no […]

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Apr 19, 2015
A racist restaurant and the danger of the single story

A Chinese restaurant in Nairobi was operating a blatantly racist admission policy. It was exposed. Kenyans were understandably outraged. Sensing the the collective anger, the authorities took action. The restaurant is now closed, and the owner faces charges in court. Will we now live happily ever after? I suspect not. Life is never that simple. […]

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Apr 12, 2015
The one word no one is saying after the Garissa attack

The need to write something immediately after the horrific slaughter of our students in Garissa was overwhelming. I had to resist, though. An event this brutal and unprecedented requires some reflection and some perspective. And so I have been able to observe the reactions of others. I looked on aghast as the supposed perpetrators of […]

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Apr 05, 2015
Which of these were April Fool headlines?

This column continues its campaign to make April Fool’s Day a national holiday in Kenya. This is because we take foolishness to peculiar heights year after year. The Daily Nation, like most newspapers, has a tradition of creating a spoof story every year on the day that honours fools. My point is this: around these […]

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Mar 29, 2015
No, don’t cut the serviettes in half

You’ve probably been in those joints. The ones where the serviette is surprisingly small and thin. And you’re only given one. How does that happen? A member of staff sits down with a whole packet of normal-sized serviettes, and proceeds to cut each one in half. That’s how. After that, the same person will probably […]

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Mar 22, 2015
So, how’s the smartphone revolution treating you?

What does losing weight have to do with smartphones? Five years ago I wrote on this page that the future of your business lay in the palm of the hand. Not in the lines of fate supposedly embossed there; but in the device that I expected to be ever-present in most palms by today: the […]

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Mar 15, 2015
No, the answer is not more security for the Big People

Gangland-style executions are firmly with us in Kenya. A spate of recent incidents, all with the same calling-card: professionally executed hits that target specific individuals. Couple that with the ever-present threat of terrorism, and lots of Big People are worried. What is interesting is what the Big People think they should do in response. Members […]

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Mar 08, 2015
The things people say that mean the exact opposite

We say so many things so often, that quite often they lose all meaning. Some phrases, however, are used even when their true meaning is the exact opposite of what is said. Here are some to liven up your Sunday. I’m truly humbled. Ah, that favourite of Kenyans, especially when accepting an award. Ostensibly, it […]

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Mar 01, 2015
Where will this culture of violent protest take us?

Is violence the only way to make a point? If Kenyan university students have a grievance – an injustice, a bad policy, or even just a power cut – they will be out on the streets rapidly. Not protesting, but rampaging: attacking and stealing from motorists and bystanders, hurling stones, destroying property. When Nairobi hawkers […]

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Feb 22, 2015
What is your experience of experience?

When we look for good people to employ, what do we look for? Typically, qualifications and experience. I’ve already discussed the problem with qualifications on this page a few weeks back. First, there is the problem that you just can’t trust the qualifications presented to you any more, certainly not in Kenya. No one I […]

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Feb 15, 2015
Moving your business in new directions? Do it properly

Nairobi is a madhouse. Getting around is a real pain these days. A simple trip can take a couple of hours out of your day. And if you look at the willingness and competence of the people in charge to solve the awful traffic problem, you have to conclude that it will be jam today, […]

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Feb 08, 2015
Agony Uncle Sunny Answers Your Questions Again

As we all know, we live in a peculiar country. A very peculiar country. There are so many confusing questions that bedevil us every day, and precious few answers. So I have decided to occasionally become an “agony uncle” in this column, to tackle some of your more thorny conundrums. Here’s the latest instalment. Q: […]

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Feb 01, 2015
You think your people are better than their people? Ask for your school fees back

Parts of European football have a racism problem. When a black player is on the pitch, some fans in some countries will start making monkey gestures, or throw bananas on to the pitch. Picture this: a grown man in the crowd starts jumping up and down, aping an ape. He makes primitive sounds. He does […]

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Jan 25, 2015
We should all talk a little less and do a little more

Talk, talk, talk. Everyone talks. They talk incessantly. They chat, analyse, pontificate. They debate and discuss. They love to hear the sound of their own voices. People gather in seminars, workshops, conferences, off-sites. They yap for days. Then they gather the results of all that was declaimed and bloviated in elaborate reports, complete with detailed […]

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Jan 18, 2015
The ‘nut rage’ incident that had consequences

You must have heard about “nutgate.” In a nutshell, here’s what happened. A passenger aircraft was about to take off from JFK airport in New York. A lady seated in first class was served macadamia nuts. The nuts were served in their bag, rather than on a plate. The lady was deeply offended. She lambasted […]

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Jan 11, 2015
Why should children hate school?

If you have young children, you are likely to have faced a familiar problem this week, pretty much anywhere in the world. As your children ended their Christmas holidays and went back to school, what happened? It’s safe to predict that virtually every child out there descended into deep gloom as the time to return […]

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Jan 04, 2015
Everything you enjoy today was created by a trailblazer

Most of us tread on well-worn paths. We live in places where we are connected to electricity and running water. We acquire received wisdom from orthodox institutions. We take up familiar occupations, and follow traditional career paths. We start businesses in conventional industries with established competitors and known rules. We take the road most taken. […]

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Dec 28, 2014
The significance of your insignificance

I had to deliver a eulogy at a funeral recently. Observing endings is a good time to dwell on the meaning of your life. One minute, you are fully alive on earth, working, contributing, connecting; the next, due to some often surprising turn of events, you will be gone. No more, with people gathered around […]

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Dec 21, 2014
Do people really change that much?

Back in the nineties, Kenyans were really fed up of their leaders. The country was in dire straits, and there seemed to be no light at the end of a very long and dark tunnel. In those days, our only symbols of hope were a group of people not in government: opposition politicians, young activists, […]

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Dec 14, 2014
If you want true leadership, first know what it is

What does it mean to lead human beings? Last week I wrote that in the wild, leaders are often just the biggest, most ruthless animals. And they take most of the spoils. Here in the human race, a race in which I can write these words and you can read them, an entirely different model […]

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Dec 07, 2014
Learning the wrong lessons from nature

A few years back I was sitting in the balcony of a famous game lodge in the Tsavo reserve, taking a short break while running some executive education seminars. I was gazing upon a watering-hole, against the magnificent backdrop of Mount Kilimanjaro, unveiled. Suddenly, the bushes next to the watering hole parted, and a massive […]

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Nov 30, 2014
What a life well lived looks like

I lost a much-valued work colleague this week. Please indulge me this Sunday, for I feel her short life has much to teach the rest of us. How do we extract any meaning from this all-too-brief, seemingly meaningless existence of ours? How do we attach any nobility to life when it seems subject to what […]

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Nov 23, 2014
Don’t just hand your money over to bad businesses

I often state something like this on Twitter: “Don’t give your money to businesses that despise you.” I will keep repeating a version of this for as long as I can. Interestingly, every time I do this, several people will reply with: “So what should I do with Kenya Power?” In other words, how is […]

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Nov 16, 2014
Wait: could rampant cheating be a good thing?

Last week on this page I wrote about a chronic problem in Kenya: that we are increasingly unable to trust the certificates churned out by our educational institutions and examination bodies. Some of these certificates are forgeries; others are bought without doing any of the requisite study work; yet others are gained by cheating in […]

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Nov 09, 2014
What happens when you can’t trust educational qualifications?

There have been widespread reports of cheating in Kenya’s public examinations again this year. As there are in most years. The problem of papers being leaked and sold seems to be rife. In addition, can we trust the certificates being churned out by our educational institutions any more? So many are suspect, being sold by […]

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Nov 02, 2014
Give freely (but quietly)

I railed against the hypocrisy of corporate giving on Twitter recently: the self-conscious posturing, the playing for the cameras. A couple of followers pointed me to the wisdom contained in Matthew Chapter 6. A great treasury of wisdom it is, too. Jesus is in full flow against the hypocrites: those who “sound a trumpet” whilst […]

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Oct 26, 2014
Employ human beings, not human resources

Here’s a thing. It was reported recently that an elderly lady fell down on an escalator at Leeds Railway Station in the UK. Staff of Northern Rail who saw her fall failed to come to her aid. Why? Because they had not been trained in “people handling.” Northern Rail later confirmed that the staff had […]

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