"CEOs can't wait to read Sunny Bindra's articles every week."

Nov 09, 2008
Obama’s victory could change the world

I am feeling rather emotional as I write this, on the morning when Barack Obama has been elected president of the United States of America. This is my 300th article for the Sunday Nation, and the milestone could not have come at a better moment. So you will forgive me if I stray from the […]

Read More
Nov 07, 2008
CEOS, watch out: your staff could kill you…

“A chief executive was beaten to death as he tried to pacify a group of workers sacked from his manufacturing plant, Indian police said today. Lalit Kishore Choudhary, 47, bled to death inside the car parts factory yesterday after being attacked by more than 130 men. Police have arrested 63 former employees of Graziano Transmissioni […]

Read More
Nov 02, 2008
If we don’t respect rules, we are finished

After spending decades observing myself and my fellow human beings, I am forced to come to a somewhat cynical conclusion: most of us only behave well when we are compelled to do so. When left to his own devices and untrammeled by the demands of morality and legality, the average person will do all the […]

Read More
Oct 31, 2008
In a crisis – do nothing!

“For many of us, it’s decision time. What do we do with our investments? Do we sell our stocks? Rethink our retirement? With the warning lights flashing, our natural instinct is to react. But that very moment, when the need to make a decision feels strongest, might very well be the time to do nothing […]

Read More
Oct 26, 2008
Fast Forward 2009 – Leadership Unusual

The 2009 intake for my private leadership development programme, Fast Forward, is now open. Fast Forward takes 20 or so current and future leaders every year and puts them through a varied programme of learning and dialogue to develop WISDOM in leadership. What is the measure of leadership? What is the relationship between leader and […]

Read More
Ethnic violence – our moment of truth

At first I thought Justice Waki and his team had put the cat amongst the pigeons. Now I’m beginning to wonder whether they merely released some pigeons which are being devoured quickly by the cats. There is no doubt that the Waki team did a commendable job. It went where few officially sanctioned commissions have […]

Read More
Oct 24, 2008
Why you must keep a contrarian on your team

“…suppose you imagine yourself and a group of experts who seem to have converged on an enlightened opinion which has arguments to support it, and it has prominent influential people saying that. It can be difficult for someone to stand up in that room and air what seem to be half-baked or half-formed doubts about […]

Read More
Oct 19, 2008
Is too much positive thinking dangerous?

Positive thinking has been the mantra of the modern world for quite a while now. Spiritualists, life coaches and business leaders all agree: there is nowt to be gained from negativity. We must all think positive, be positive and do positive – and all positive things will happen to us. No-one likes a doomsayer or […]

Read More
Oct 17, 2008
The shameless excesses of irresponsible corporations

“The world’s largest insurance company, AIG, spent $440,000 on a lavish corporate retreat at one of California’s top beachside resorts a few days after accepting an $85bn emergency loan from the US government to stave off bankruptcy. Details of the week-long getaway enraged legislators at a congressional hearing yesterday where AIG’s former bosses were accused […]

Read More
Oct 12, 2008
Leaders who can’t keep lust zipped up

I recently had the misfortune to witness one of the more cringe-worthy scenes I have encountered on television in the recent past. Asif Ali Zardari is the newly elected president of Pakistan. He has no previous experience of international statesmanship, having been previously famous only for being the husband of a famous wife, Benazir Bhutto […]

Read More
Oct 10, 2008
Stop lying to your customers

“To remain competitive, businesses require access to capital and the STRATEGIC ADVICE to use it wisely. So, who are they going to turn to?” Merrill Lynch advertisment, The Economist, September 20th, 2008 “Quality and safety are the foundations of social harmony.” Posters for China’s Sanlu Group, quoted in The Economist, September 20th, 2008 I came […]

Read More
Oct 05, 2008
What the VIP lift says about leadership

If you walk into one of the many government-owned high-rise buildings in Nairobi, or one that houses government bodies, you will notice a strange phenomenon: the VIP Lift. This is, quite simply, an elevator reserved only for Very Important People; or, sometimes, only for one Very Important Person. Presidents, Prime Ministers and Vice-Presidents of course […]

Read More
Oct 03, 2008
Are you building loyal customers, or just bribing them?

“Now I want to rant about how the word “loyalty” has been kidnapped. Loyalty has been dislocated from its true meaning and is now used to describe programs and promotions, usually supported by sophisticated software, that encourage customers to buy from a company multiple times. Hey, there’s nothing wrong with multiple purchases, but return visits […]

Read More
Sep 28, 2008
America’s sneezing fit rocks the world

What on earth happened to the world economy? Reading the opinions that are pouring forth from the learned and the experienced, it is clear that very few people have the slightest clue. The scale of the meltdown that is occurring seems barely possible. Could anyone see a situation in which Bear Stearns, Merrill Lynch, Lehman […]

Read More
Sep 26, 2008
Can the Volt electrify General Motors?

“(General Motors) turns 100 this year, but amid the birthday celebrations it can expect a slap in the face: in 2008 GM is likely to be demoted to No. 2 among the world’s carmakers. Memories of past glory make being overtaken by Toyota all the more galling. In the 1950s and 1960s, GM poured forth […]

Read More
Sep 21, 2008
Use Kriegler report to go for far-reaching institutional reform

So, the Kriegler Commission’s verdict is in. The upshot: nobody will ever know who won Kenya’s December 2007 presidential election, because the whole thing was organised and managed worse than a tea-party in the chimpanzee house at the zoo. This verdict is not to everyone’s taste. Some people were waiting avidly to be told who […]

Read More
Sep 19, 2008
How bankers threw the world into crisis

“Houses of cards, chickens coming home to roost – pick your cliche. The new low in the financial crisis, which has prompted comparisons with the 1929 Wall Street crash, is the fruit of a pattern of dishonesty on the part of financial institutions, and incompetence on the part of policymakers. We had become accustomed to […]

Read More
Sep 14, 2008
Still abusing customers? Time to close down

Someone I know recently told me a story about a well-established restaurant in Nairobi’s Westlands. He was there with his family, and ordered a fish dish. Upon tasting it, he found that the fish tasted stale and unpleasant. He complained to a waiter, who immediately replaced the fish, no questions asked. So far, so good, […]

Read More
Sep 12, 2008
Don’t ask for references – they are useless

“Many employers ask job applicants for personal references. Justification for this practice is beyond me. There’s no valid reason to believe that these references will help you to identify potentially high-performing employees. The reality is this: We all have friends who will say or write positive reviews of us. If every job candidate can provide […]

Read More
Sep 07, 2008
Take your marks: The poverty race begins now

“Programs alone can’t replace parents; government can’t turn off the television and make a child do her homework; fathers must take more responsibility to provide love and guidance to their children.” Now THAT is why I like Barack Obama. Not because he’s Kenyan (he isn’t, in any sense that matters), but because he is asking […]

Read More
Sep 05, 2008
The HR function must raise its game

“…surveys show that business leaders around the world are deeply concerned about the intensifying competition for talent, (yet) few companies make it an integral part of a long-term business strategy, and many even try to raise their short-term earnings by cutting talent-development expenditures. Other factors compound the difficulties of recruiting enough appropriate talent: minimal collaboration […]

Read More
Aug 31, 2008
How we squander Other People’s Money

I was on holiday along my beloved Kenyan coastline recently, and discovered that not everyone at the resort where I was staying was in leisure mode. I observed one group of people sitting in a specified corner of the hotel every single day. They were not sunning themselves or going for a swim. None of […]

Read More
Aug 29, 2008
The expatriate manager is a declining species

“Executive expatriates are expensive, as many multinational firms have learned. Moving a manager to a factory or corporate office in Dubai, Russia, or India can be a costly experience after providing relocation dollars, tax equalization, and housing allowances. For that reason and others, Western and non-Western companies competing in emerging markets are dramatically reducing the […]

Read More
Aug 24, 2008
It’s back to ‘Business As Usual’ in Kenya

I imposed a two-week television news blackout on myself recently, and what a pleasure it was. We all need a ‘detox’ from time to time, and there is nothing more toxic than an unending stream of news about Kenyan politics. I am delighted to have been spared the sight of groups of parliamentarians calling facile […]

Read More
Aug 22, 2008
Why I back Starbucks to bounce back

“On July 1st (Starbucks), based in Seattle, said it would close a further 500 stores in America (in addition to the 100 closures it announced earlier this year) and reduce its workforce of roughly 172,000 by around 7%. A remarkable 70% of the stores due to close were opened after 2005, which seems to confirm […]

Read More
Aug 17, 2008
How to turn your child into an ‘expert’

Do you want your child to become an ‘expert’? Who wouldn’t? Being an expert in something usually brings great rewards in life: recognition, money, and a sense of deep accomplishment. But what is an ‘expert’? Do we ask ourselves that question often enough? Are experts born or made? In other words, are the factors that […]

Read More
Aug 15, 2008
Teams: Why 2+2 is not always 4

“In the late 1920s, a German psychologist named Max Ringelmann compared the results of individual and group performance on a rope-pulling task. He expected that the group’s effort would be equal to the sum of the efforts of individuals within the group. For instance, three people puling together should exert three times as much pull […]

Read More
Aug 10, 2008
Great education requires great teachers

We are all deeply concerned about the state of our education system these days, so allow me to stay on the subject for a while. There can be little doubt: if we want to haul ourselves out of the murky waters of third-world status, education is the only known method. Educating our people properly is […]

Read More

Archives