"CEOs can't wait to read Sunny Bindra's articles every week."

Pick a successful person you know. Ask them this question: to what do you attribute your success? The first answer you get will reveal a great deal about the character of the person before you. If your high achiever talks about hard work first, you should be a little circumspect about what you are hearing. […]

You may have come across Shake Shack during your travels. It is a very successful restaurant chain, known for outstanding customer service. I recently listened to its founder, Danny Meyer, on a podcast with NPR’s Guy Raz. What I heard was a masterclass in entrepreneurship, so I thought I should share some key lessons. Shake […]

I have been running learning programmes for leaders for decades now, trying to deliver essential knowledge and create a cadre of chief executives and senior managers who can drive better, wiser organizations. Those programmes all had common features, though: they were in-person, and aimed at the senior-most echelons. The global pandemic allowed us to experiment […]

After a blighted year, the children are going back to school in 2021. Never before have so many youngsters stayed away from school for so long. The pandemic year should be seen as a petri dish in which we conducted a long experiment about the nature of education. The results are in – and there […]

In 2020 I managed to pass a mark I previously thought unreachable – 100 books read in a calendar year. It’s been a very unusual year thanks to a certain virus, and an enforced pause sent me to my bookshelf even more than ever. Here are the best books I read, new and old. My […]

My last column of 2019 was about respecting nature. Little did I know then what the natural world was about to unleash on us in 2020. But I did know this: “Each and every day, a beautiful sunrise occurs. The birds strike up their orchestra to herald another day. The light streams through the leaves; […]

I recently gathered some of the alumni of the leadership programme I founded, to reflect on this craziest of years. My question to them in this virtual congregation was this: yes, we were all caught napping by the pandemic; yes, we all achieved some remarkable business pivots; but what are the lasting lessons of this […]

The man with the hammer is ready to start work. He is employed on a construction site. His job is to attach metal sheets to steel girders. It is a very noisy job. A high-decibel racket is about to ensue. The site is on a quiet residential road in Nairobi. The time is 12 midnight […]

When there’s a crisis on, sometimes you just have to laugh out loud.  The best cartoon I have seen depicting the pandemic situation (by Arghxsel) showed a hungry wolf facing a herd of sheep, and looking perplexed. “You know that I am a wolf,” he asks the sheep. “Why won’t you run away?” Because “there […]

There’s a global pandemic on, for crying out loud. I say this because some of us seem not to understand the gravity of the situation. Some of us seem to regard this thing as a minor irritation, a temporary encumbrance, to be ignored or wished away, so that something called “business as usual” can continue. […]

A Brazilian visitor uses his Uber app to hail a Toyota taxi in Nairobi.  You watch a German series on Netflix, sitting on your Kenyan sofa, using a Korean TV, while eating takeout food from a local restaurant, ordered via a delivery app. Which country benefits from these various transactions? All of them.  The coronavirus […]

Amidst the drama of the US presidential election last week, a significant development may have escaped your notice. The Fox News Channel turned on candidate Trump. Fox News and Donald Trump have been kindred spirits for a long time. Fox’s anchors and opinion leaders have supported Trump through thick and thin, backing him to the […]

Have you heard of Nokia? Had I asked that in 2010 it would have been an impertinent question. At the time Nokia was the dominant global mobile phone company. In my seminars of those days, perhaps nine in 10 of those present would be sporting a Nokia device. Today, asking if you know Nokia is […]

There’s a joke that says if you want to call a family gathering in your house, just walk to the main internet router, switch it off, and wait. Everyone in the house, young and old, will be there in the next few seconds… A few years back I heard a senior executive recount the following […]

The coronavirus is the worst virus most of us have encountered in our lifetimes. It has killed more than a million people worldwide; it has brought entire economies to their knees; it has changed the everyday lives of billions. Even as we thought we had a grip on it and managed it and flattened its […]

Two entrepreneurs sat nervously. They were at the headquarters of a business one thousand times their size, with an audacious proposal. It had taken them months to convince the big man to even meet them. The meeting did not take long. The answer was a flat no. Goodbye. The year was 2000. One one side […]

Google Maps has more than one billion active users. Nine zeroes. I use it every day. You probably do too. It’s just too damn convenient to ignore, isn’t it? It maps the city out perfectly, tells you where the traffic is and which roads to avoid, estimates pretty accurate arrival times, and allows you to […]

It’s almost an article of faith: if you want your children to be something in this world, you have to do your level best to get them a university degree. That’s how we’ve been brought up; that’s how we’ve all been pushed by our parents and teachers; those are the standards we’ve set for ourselves […]

The British love their sandwiches. Ever since the 4th Earl of Sandwich popularised the idea of fillings placed between two slices of bread (supposedly to allow him to do other things like work at his desk, or play cards, while eating) the sandwich has been a phenomenon. When I was studying and working in London, […]

2020 has become the year of podcasts for me. I know what you’re about to say: dude, they’ve been around for a while. Indeed they have. And of course I’ve listened to many since the time they entered the popular culture. But 2020 is the year podcasts popped for me. Why? Pandemic, naturally. I read […]

A confession: I love chilli sauces. All types. I always have. They add zing and spark to many meals. I’m an aficionado. I like ‘em sweet, I like ‘em savoury, I like ‘em unusual.  It’s not the heat of the chilli that’s important, though. Too hot is not fun. A bit of kick is a […]

Face-masks? Who apart from a few knew about them before 2020? Now they are a daily necessity, a wardrobe item. Most of us may think we never put on a mask before this pandemic, but actually we did. I refer not to the triple-layer protection we now sport, but to the masks humans wear by […]

When my son was in his first year of formal schooling, I asked him which of the subjects he was being taught he liked the best. He answered without hesitation: “Golden Time.” It turned out Golden Time was that hour of the week when the young kids were allowed to choose what to do. They […]

FCB vs FCB was supposed to be one of the interesting matchups in football this year. FC Bayern duly faced off against FC Barcelona in the quarterfinals of the UEFA Champions League recently. It ended in a debacle. The Germans took the Catalans apart, beating them 8-2 – an unheard-of scoreline in the upper echelons […]

A confession: I have been travelling far and wide in 2020, even though there is a global pandemic on.  For example, even as that city locked down amidst one of the most challenging periods of its history, I was in New York, in the company of a troubled teenager who went on a 48-hour drinking […]

What is “talent?” The word has been on everyone’s lips for a while. CEOs use it all the time; Human Resources folks drop it into every conversation. The talent advantage. The war for talent. But what is this thing? Does it refer to innate skills? Acquired knowledge? Expertise that comes from experience? Knowhow? Street-smarts? Knowing […]

Fight, or flight? When Covid-19 first appeared in our consciousness, most of us were dismissive. This can’t be real. The entire world can’t shut down like this. It must be a hoax. Or a conspiracy. Surely. As the cases began to mount – and more importantly, the many thousands of deaths around the world became […]

Marc Andreessen made this visionary statement nearly a decade ago: “Software is eating the world.” Most people above a certain age, or wedded to certain traditions, did not really pay attention. I deal in solid, tangible stuff, they said. Machinery. Food. Classrooms. Newspapers. Surgeries. Software can’t do that, they said. Hoax. Fake news. 2020 has […]