Why do so many of us feel so helpless so much of the time? We think there’s no point in protesting – nothing will change. We think there’s no point in applying – the jobs are already allocated to insiders. We think there’s no point in aspiring to run our own businesses – we’ll just […]
Read MoreSolomon Maundu asked me a question on his blog (and on Twitter) recently: “Is the reason the public service is bad at service delivery that most public servants do not take pride in their jobs?” In other words, do I think that bad service delivery and a lack of pride in work are connected? Do […]
Read MoreSometimes I wonder: is there something put in Kenyans’ drinking water that makes so many of us mad? This thought occurred to me as I watched a so-called “pastor” invited to a high-ratings show. Nothing wrong with that, you might say: except that this man of the cloth, ahem, was recently exposed as being no […]
Read MoreYou’ve probably been in those joints. The ones where the serviette is surprisingly small and thin. And you’re only given one. How does that happen? A member of staff sits down with a whole packet of normal-sized serviettes, and proceeds to cut each one in half. That’s how. After that, the same person will probably […]
Read MoreWhat does losing weight have to do with smartphones? Five years ago I wrote on this page that the future of your business lay in the palm of the hand. Not in the lines of fate supposedly embossed there; but in the device that I expected to be ever-present in most palms by today: the […]
Read MoreWhen we look for good people to employ, what do we look for? Typically, qualifications and experience. I’ve already discussed the problem with qualifications on this page a few weeks back. First, there is the problem that you just can’t trust the qualifications presented to you any more, certainly not in Kenya. No one I […]
Read MoreTalk, talk, talk. Everyone talks. They talk incessantly. They chat, analyse, pontificate. They debate and discuss. They love to hear the sound of their own voices. People gather in seminars, workshops, conferences, off-sites. They yap for days. Then they gather the results of all that was declaimed and bloviated in elaborate reports, complete with detailed […]
Read MoreMost of us tread on well-worn paths. We live in places where we are connected to electricity and running water. We acquire received wisdom from orthodox institutions. We take up familiar occupations, and follow traditional career paths. We start businesses in conventional industries with established competitors and known rules. We take the road most taken. […]
Read MoreLast week on this page I wrote about a chronic problem in Kenya: that we are increasingly unable to trust the certificates churned out by our educational institutions and examination bodies. Some of these certificates are forgeries; others are bought without doing any of the requisite study work; yet others are gained by cheating in […]
Read MoreThere have been widespread reports of cheating in Kenya’s public examinations again this year. As there are in most years. The problem of papers being leaked and sold seems to be rife. In addition, can we trust the certificates being churned out by our educational institutions any more? So many are suspect, being sold by […]
Read MoreWhat are we going to do in a world where people play where they used to work, and work where they used to play? For the past two weeks I have explored this phenomenon here on this page: an era in which mobile computing and connectivity allow people to carry everything they need – the […]
Read MoreLast week I pointed out that what looks like work often isn’t, and what looks like play may be someone hard at work. Consider the lady sitting in your office, hard at work on her computer. She seems to be very busy trying to get something urgent done. Take a closer look. She’s on Facebook, […]
Read MoreI sent someone an email late on a Saturday night, recently. His jokey reply asked why I was working so late on weekends. Which made me stop and think. I wasn’t working, exactly; but nor was I not working. I was doing my regular scan of my Twitter feed, and came across a link that […]
Read MoreJohn Lanchester writes very useful books demystifying the world of finance, explaining its arcane intricacies to those who weren’t schooled in it. Sitting on a plane recently, I came across a piece by him in the New Yorker. It contained this gem: ““My father once told me about the first colleague he ever knew to […]
Read MoreMany moons ago, a gentleman called Chege ran a food kiosk close to the main campus of the University of Nairobi. Chege’s place was well frequented by students, and was an institution unto itself. Many of these students came from relatively humble backgrounds from all over Kenya, and lacked support systems in the big, unfriendly […]
Read MoreCan we run this world as though people matter? Of course we can. Henry Hazlitt showed us how, way back in 1946: “The art of economics consists in looking not merely at the immediate but at the longer effects of any act or policy; it consists in tracing the consequences of that policy not merely […]
Read MoreFootball’s World Cup comes and goes every four years, and in its wake it alway leaves some valuable lessons. This column tries to chronicle them, so here is the 2014 edition. In 2010 I wrote here that to win in football (or any collective endeavour) four ingredients are necessary: first, a great ethos and common […]
Read MoreIt seems wherever we turn in Kenya these days, we find someone discussing their net worth. On frothy television shows, in newspaper spreads, in glossy magazines: invariably someone is on about their material achievements. Said person will be posing for the camera, expensive watch carefully placed to catch the best angle. And the discussion, usually […]
Read MoreLast week I laid into the never-ending culture of businesses playing only for the cameras, rather than playing for the real prize. So what is that prize, and how can you tell if you’re on the way to achieving it? The prize of business is no different from the prize of life itself. It is […]
Read MoreI knew I would have to write this article; the only question was how soon. In August last year I tweeted: “Pep Guardiola will be just fine; David Moyes will not.” I was responding to the appointment of Guardiola and Moyes as managers of two of the top teams in world football: Bayern Munich and […]
Read MoreLupita Nyong’o. A name hardly anyone knew a short while back; one that pretty much everyone knows now. Why is Lupita such a phenomenon? Why is she suddenly in every fashion magazine, TV chat show, dinner-party discussion, social media debate? The clues lie in what is being discussed. Last time I checked, Lupita was an […]
Read MoreWhy are we becoming so interested in ‘richest people’ lists in Kenya? Partly, as I wrote on this page last week, it’s because we have such a slobbering adoration for money as a society. Those who have it are a source of endless fascination for us. But there’s another reason. Too many of us seem […]
Read MoreMoney is everything in Kenya. If you have money, you have everything you need. If you don’t have it, you have nothing and are nothing. To see the truth of this, consider what money gives you in this country. First, money gives you financial freedom. It gives you the ability to cut the chains that […]
Read MoreMy son was fired from his job the other day. And his father was delighted. He’s only ten years old. And the ‘job’ was as manager of a leading football team. In a popular video game. I spent time earlier this week with successful entrepreneurs, listening to their life stories. And here’s the thing about […]
Read MoreQuail eggs were hailed as the answer to all ailments; prices began rising fast; enterprising Kenyans rushed in to make money; supply surged and prices fell back sharply; many were left nursing wounds and cursing their luck. In that sequence of events lies many a lesson for peculiar Kenyans. Let’s unpick a few this Sunday. […]
Read MoreThis column often highlights the various technological disruptions that will change all our lives – for better and for worse. As I have written before, this is a time of phenomenal economic and technological change, and the ramifications will be felt far and wide. One of the issues we will have to deal with in […]
Read MoreDuring the recent holiday season, I took a taxi from the hotel where I was staying, to go and visit a nearby shopping mall. The driver was courteous and polite. He maintained a very clean and pleasing vehicle. He was solicitous and considerate, and did everything possible for his customer’s convenience, such as driving carefully, […]
Read MoreHow many times do you want to be wrong before you’ll accept you’re not infallible? I often watch some of the more cocksure folks amongst us strut from one bad decision to another – while never once acknowledging their own mistakes and errors of judgement. The blame is passed swiftly, scapegoats are found quickly, and […]
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