“Do you get into the office without a plan of action for the day? Are you not being rewarded for your efforts? Does your boss often pull you down and embarrass you in front of colleagues? If any or all of these ring true, it might be time to shake things up.” PRERNA SODHI, India […]
Read MoreIndia’s shame is nearly complete. You will not have failed to notice the utter mess the country has made of the preparing for the ongoing Commonwealth Games. “Shining India” was meant to showcase its newly acquired global prowess by holding an event to make the world sit up and take notice. Well, the world did […]
Read More‘The Peculiar Kenyan’ is launching soon. Come and listen to me discuss Kenyan peculiarities with journalist Pauline Odhiambo this Saturday, 2 October, at 2.00 pm. This is part of the Storymoja Hay Festival, Kenya’s leading literary event, at the Railway Club grounds, Tandaa ICT tent. The festival will have many attractions. For further information see […]
Read More“Does your organization have an overly complex presentation culture? If you’re not sure, ask yourself the following questions: How often are meetings dominated by long presentations with dozens of slides? How much time do people spend preparing, revising, and emailing different versions of slide decks? To what extent are managers assessed by the depth and […]
Read MoreLast week I asked you to think differently about Kenya’s population numbers and demographic profile. Half our population is aged under 18. Good or bad? Consider this: would you rather have the Japan problem? Japan’s population has peaked and is expected to decline for decades. That means fewer workers paying fewer taxes to support an […]
Read MoreNokia, the leading maker of mobile phones, replaced its chief executive, Olli-Pekka Kallasvuo, on Friday with the head of Microsoft’s business unit in a bid to turn around the company’s struggling smartphone lineup and stop a decline in American market share. Nokia said it had appointed Stephen Elop, a 46-year-old native of Ancaster, Ontario, to […]
Read MoreThis is an article I’ve been waiting to write for a year. We completed our population enumeration exercise a year ago, and watched the results being delayed many times due to, we are told, “data complexity.” Make of that what you will. I know you are more interested in the numbers your tribe clocked, but […]
Read More“I remember an illuminating conversation with a senior executive of a recently privatised water company. I was puzzled that so many companies seemed to be able to issue peremptory edicts to their managers to reduce costs, or headcount, and see these edicts fulfilled. Could it really be that there was so much inefficiency and, to […]
Read MoreCan we please stop this Sunday to record a debt of gratitude to all the artists in our midst? Those who create original works of the imagination – be they paintings, books, music, poetry, drama, films, sculptures – make our hearts soar. They deserve all our applause. Think about it: when does your heart sing? […]
Read More“Last week, Jeff Bezos announced plans to release a new-generation Kindle that will be even cheaper ($139) than the current generation, but will make only a few modest improvements in quality and performance. Even as analysts applauded the success of the Kindle thus far, they wondered why Bezos and his colleagues weren’t making the device […]
Read MoreToday I’m going to name names. Last month I realised that this SIM-card registration thing is serious, and that I had a data modem that required registration. I was passing through a shopping mall, and found that Safaricom had set up a special table outside their customer-care centre to conduct SIM registrations. Just one table, […]
Read More“How would you feel about a physician who killed more patients than he helped? What about a police detective who committed more murders than he solved? Or a teacher whose students were more likely to get dumber than smarter as the school year progressed? And what if you discovered that these perverse outcomes were more […]
Read MoreJackie Selebi, former police chief in South Africa, was sentenced to 15 years’ imprisonment this month on corruption charges. The presiding judge called him “an embarrassment to all right-thinking citizens of this country.” Here, a new team under PLO Lumumba was finally appointed, after a protracted process, to head the Kenya Anti-Corruption Commission. And a […]
Read More“…when Lehman (Brothers) was first being spun out of American Express Co. Harvey Golub, then-chairman of American Express, was giving the AmEx board a presentation about the benefits of the spinoff of the investment banking firm…”The presentation — a basic rundown of the businesses within Lehman, and what the economics looked like going forward — […]
Read MoreIt is almost an article of faith in Kenyan management that all the latest leading-edge techniques are practiced in the private sector by large corporates, whereas non-profit organisations are sleepy places wallowing in outmoded styles of leadership. So large corporations deploy the best technology and the latest management tools, generate the highest motivation levels, and […]
Read More“How do owner-managers know when and by how much to loosen the apron strings? And how do they choose who should take over responsibility for their precious offspring? Mayank Patel, founder of Currencies Direct, a UK-based foreign exchange and international payments business with turnover of £1.2bn ($1.8bn, €1.4bn), says he knew from the start in […]
Read MoreFollowing the confirmation of a new constitution, those who were ‘Yes’ are now cock-a-hoop about fresh beginnings, renewals and new dawns for Kenya. But right there during the election process last week, something happened that should tell us the scale of the task ahead. There were press reports indicating that a large and rowdy group […]
Read More“One night last month, a Virgin Atlantic flight left Heathrow Airport bound for Newark, New Jersey. As the plane neared the Eastern Seaboard, bad weather forced the flight to divert to Hartford, Connecticut, some 106 miles north of its destination. The plane sat on the runway there for four hours – without air-conditioning, food or […]
Read More“All sovereign power belongs to the people of Kenya…” If that single sentence – the first one in our new constitution – is implemented to its fullest, our twenty-year wait will have been worth it. Those in favour outnumbered those against, two to one, and so we have a new constitution. Those who backed it […]
Read More“Somebody once said that in looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have the first, the other two will kill you. You think about it; it’s true. If you hire somebody without the first, you really want them to be dumb and lazy. ” […]
Read MoreNext week Kenyans go to the polls again, to say yes or no to a new constitution. On Wednesday, some of us will lose and some of us will win. After Wednesday, we need to know HOW to lose and HOW to win. The recent football World Cup final was an ugly affair. The Dutch […]
Read More“Clement Attlee, Britain’s leader in the era of postwar austerity, was once approached by a BBC reporter who adopted the deferential style then thought appropriate. “Prime minister, do you have anything to say to the nation?” the journalist asked. “No,” said Attlee, walking on. Attlee had never heard of a focus group, and it is […]
Read MoreI suffer from an affliction. Having spent the better part of my life studying management and organisations, I am unable to switch that part of my brain off. Even when I am enjoying myself on holiday, I find myself observing the processes, systems, leadership and strategies that underlie the excellent (or dire) experience I am […]
Read More“The simple fact—frustrating though it may be to the great number of hard-working and capable people inside an organization—is that their best execution efforts can be negated by strategic choices that turn out badly. It may make employees feel good to be told that company performance is 10% strategy and 90% execution. It may inspire […]
Read MoreIt’s all over, and the best team won. Spain, consistently the world’s outstanding football side over the past few years, took home the trophy. Holland came to the final playing kung-fu rather than soccer, and deservedly went home empty handed. And so it’s over. I already see many bereft people in a sorry state every […]
Read More“The true leader is a manager who works with people and considers them to be unique and unrepeatable, and seeks their excellence on all levels…Leading means being capable of directing people in such a way that you get the best out of them, unleashing their full potential by being a good coach and mentor. This […]
Read MoreI was planning to write about the World Cup this Sunday, but those parliamentarians of ours had to go and ruin everything. So you won’t get my pleasant ruminations about the world’s greatest tournament; instead you’ll receive my diatribe against the world’s most overpaid elected representatives. Like most Kenyans, I was sickened by Ghana’s tragic […]
Read More“The latest revised UK code…states: “There should be a dialogue with shareholders based on the mutual understanding of objectives. The board … has responsibility for ensuring that a satisfactory dialogue with shareholders takes place.” But how hard companies find this basic task to be. Drowning in technical measurements – total shareholder returns, earnings per share, […]
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