"CEOs can't wait to read Sunny Bindra's articles every week."

May 09, 2008
Is coffee a great business to be in?

“For coffee farmers in Meru Central, every waking moment is a constant reminder of the good old days when the berries were synonymous with wealth. In the late 1970s…during the so-called “coffee boom”, many millionaires were made as the region, which lies at the foot of Mt Kenya, benefited from coffee sales. Coffee was to […]

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May 04, 2008
This prisons debacle was entirely predictable

Our management deficit was in sharp focus again this week. Armed officers of the republic went on strike, and in the process threatened to endanger the fabric of the nation. The fact that they were prison officers, rather than policemen or soldiers, may have led many of us to trivialise the matter. That would be […]

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May 02, 2008
Are you one of the New Nomads?

“…research shows that in America (knowledge workers) spend less than a third of their working time in traditional corporate offices, about a third in their home offices and the remaining third working from “third places” such as cafes, public libraries or parks. And it is not just the young and digitally savvy.” The Economist (April […]

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Apr 27, 2008
Apply the law fairly and equally

In the interests of openness and transparency, I would like to admit to my readers that I am now a convicted felon. I’m not kidding. I was recently up before a magistrate at the High Court on a charge of dangerous driving. I pleaded guilty and was fined the sum of Sh. 11,000, with the […]

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Apr 25, 2008
Does experience matter in leadership? Not much!

“Most of us accept the common-sense notion that experience is a valuable, even necessary, component for effective leadership. Voters, for instance, tend to believe that the jobs of U.S. senator or state governor prepare individuals to be effective U.S. presidents. Similarly, organizations buy into this notion when they carefully screen outside candidates for senior management […]

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Apr 20, 2008
Time to stop singing ‘Malaika’

I have a lifelong love affair with Kenya’s coastline. Our great ocean exerts an irresistible romantic pull on me. No matter how many other great seas I visit, I invariably return to the warmest embrace of them all: the Indian Ocean. Much of the money I make in this life is spent sitting at the […]

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Apr 18, 2008
Lessons in talent management – from Singapore’s Lee

“It had taken me some time to see the obvious, that talent is a country’s most precious asset. For a small, resource-poor country like Singapore, with 2 million people at independence in 1965, it is the defining factor. …To get enough talent to fill the jobs our growing economy needed, I set out to attract […]

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Apr 13, 2008
Why we need EVEN more ministries!

Having given the matter sufficient thought, I now conclude that we need even more ministries than we think we do. That is my position and it will never change, not ever. It is clear from the justifications being bandied about for 40-odd ministries that whatever is important in Kenya must have a ministry in charge […]

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Apr 11, 2008
Are you thinking enough about how you communicate?

“A sticky idea is one that people understand when they hear it, that they remember later on, and that changes something about the way they think or act. That is a high standard. Think back to the last presentation you saw. How much do you remember? How did it the change the way you make […]

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Apr 06, 2008
The madness of expanding the cabinet

It is utterly amazing that we were even discussing 44 cabinet positions. Not even a superpower needs that many ministers in government, let alone a tin-pot country like ours. What do all these ministries cost us to have? Quite a bit, by all accounts. There are around 16 ‘super-ministries’: those with huge staff complements; complex, […]

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Apr 04, 2008
What does it take to get on the ‘most admired’ list?

THE WORLD’S TOP 10 MOST ADMIRED COMPANIES: 1. Apple 2. General Electric 3. Toyota Motor 4. Berkshire Hathaway 5. Proctor & Gamble 6. FedEx 7. Johnson & Johnson 8. Target 9. BMW 10.Microsoft Fortune (March 24 2008) Fortune magazine and Hay Group give us the World’s Most Admired Companies list every year. Only companies with […]

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Mar 30, 2008
What does it take for a Kenyan leader to resign?

In 2005, I asked in this column whether the Kenyan National Examinations Council knew how to spell U-N-F-O-R-G-I-V-A-B-L-E. No-one took the hint. The Council was forgiven its sins, and it proceeded to keep on sinning. What happened in 2005? The students who were sitting the KCSE Mathematics paper that year were subjected to something unforgivable. […]

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Mar 28, 2008
Danger always lurks in the procurement function

“A potato buyer at the supermarket group Sainsbury’s has been arrested on suspicion of accepting bribes of up to 3 million pounds from a supplier. John Maylam, a senior buyer at the supermarket chain who has been with the company for more than 10 years, was arrested last week after police raided residential and business […]

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Mar 23, 2008
Why do we keep messing things up?

If you didn’t know where “Muthurwa” was in Nairobi, I guess you do now. Recent goings-on around that part of Eastlands have all of Nairobi in a spin – and a completely unnecessary one. First we had the fiasco of the new hawkers’ market. The people who perch on pavements and alleys in the city’s […]

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Mar 22, 2008
The Edge – A New Order for Kenya

The Edge (Issue 2) is out – and it focuses on the re-invention of Kenya. I am the Consultant Editor, and in conjunction with Business Daily and Strathmore Business School, collected a wide range of contributions from thinkers in Kenya and beyond. Writers have offered their (often radical) prescriptions for land reform, slum rehabilitation, political […]

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Mar 16, 2008
Why we must build a united Kenya

Suddenly, the country was split asunder. Led by self-seeking politicians, the people of the land suddenly began viewing their neighbours with suspicion and mistrust. They had spent centuries together, and shared languages, songs, cuisines and even blood. But now, because a few people had said so, it was no longer possible to live together in […]

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Mar 14, 2008
How your strategy can blind your company

“Strategies are to organisations what blinders are to horses: they keep them going in a straight line, but impede the use of peripheral vision. By focusing effort and directing the attention of each part within the integrated whole, the organisation runs the risk being unable to change its strategy when it has to. Setting oneself […]

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Mar 09, 2008
A time for hope – and vigilance

How things can change in a week. This week, it was a pleasure to watch the news on TV and read the papers. For there was scarcely an item of bad news coming out of Kenya – after two full months of doom scenarios. Kofi Annan’s expertly mediated accord has allowed this nation to emerge […]

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Mar 07, 2008
5 ways to improve yourself as a board director

5 New Year resolutions for board directors: 1. I will ask the third and fourth question that finally pierces the veneer of management’s often obtuse, protective response. 2. I will recognise – and accept – the importance of non-financial factors in forming shareholder judgments and see to it that soft values (vs. hard assets) are […]

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Mar 02, 2008
Kofi Annan: Hero of the Republic of Kenya

I am writing this article in state of semi-euphoria, so you will forgive its breathless tone. It is Thursday night, and I have been witnessing something that seemed impossible at the beginning of the week: Mwai Kibaki and Raila Odinga sat down in front of the world’s cameras and signed a power-sharing deal. It is […]

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Feb 29, 2008
When the CEO loses touch with customers, trouble follows

“Although many companies like to use scientific research methods like surveys and focus groups to try to understand consumer needs, the best CEOs don’t rely on clinical data alone. They know that if they become removed from the action, they may miss important changes and opportunities in the marketplace. Many of them make special efforts […]

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Feb 24, 2008
Did we really not see it coming?

We didn’t see it coming. That is the horrified standard response to our post-election crisis from our chattering classes (also known as the drinking classes, the pontificating classes, and the not-our-fault classes). This response is uttered in aghast fashion, and reflects the speaker’s disgust at these dreadful goings-on. This response allows many scapegoats to appear: […]

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Feb 22, 2008
Be afraid of your customers – not your competitors

“Yes, you should wake up every morning terrified with your sheets drenched in sweat, but not because you’re afraid of our competitors. Be afraid of our customers, because those are the folks who have the money. Our competitors are never going to send us money.” Jeff Bezos, CEO, Amazon.com (Interviewed in Harvard Business Review, October […]

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Feb 17, 2008
Our flawed sense of identity caused this crisis

I listened to Amartya Sen lecturing many years ago, and knew I was in the presence of great wisdom. A decade later, he won the Nobel Prize for Economics. This Indian-born professor has also been the first non-white Master of Trinity College, Cambridge – a position that is regarded as the apogee of British academia. […]

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Feb 15, 2008
The roots of our anger lie within us, not outside.

“Anger is rooted in our lack of understanding of ourselves and of the causes, deep-seated as well as immediate, that brought about this unpleasant state of affairs. Anger is also rooted in desire, pride, agitation, and suspicion. The primary roots of our anger are in ourselves. Our environment and other people are only secondary. It […]

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Feb 10, 2008
Kenya’s biggest problem: its young men

In all the scenes of mayhem, chaos and looting we have observed over the past few weeks, one fact is inescapable. In virtually every case, the trouble-makers are young males. Older men, and women in general, have little interest in burning, harming, killing or general disorder. That is an affliction peculiar to the young male. […]

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Feb 08, 2008
Singing an anthem does not a nation make

“Our (society) is thrown open to the world, and we never expel a foreigner or prevent him from seeing or learning anything…we rely not upon management or trickery, but upon our own hearts and hands. We are called a democracy; for the administration is in the hands of the many and not the few. No […]

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Feb 03, 2008
Which hate-filled Kenya is this?

It is nearly five years since I started to write this column. And today, for the first time, I have nothing I want to write. Today, for the first time, I am staring at the blank white screen before me without anticipation, without ideas, without purpose. Indeed, an honest act would be to submit a […]

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