"CEOs can't wait to read Sunny Bindra's articles every week."

Suddenly, the country was split asunder. Led by self-seeking politicians, the people of the land suddenly began viewing their neighbours with suspicion and mistrust. They had spent centuries together, and shared languages, songs, cuisines and even blood. But now, because a few people had said so, it was no longer possible to live together in […]

“Strategies are to organisations what blinders are to horses: they keep them going in a straight line, but impede the use of peripheral vision. By focusing effort and directing the attention of each part within the integrated whole, the organisation runs the risk being unable to change its strategy when it has to. Setting oneself […]

How things can change in a week. This week, it was a pleasure to watch the news on TV and read the papers. For there was scarcely an item of bad news coming out of Kenya – after two full months of doom scenarios. Kofi Annan’s expertly mediated accord has allowed this nation to emerge […]

5 New Year resolutions for board directors: 1. I will ask the third and fourth question that finally pierces the veneer of management’s often obtuse, protective response. 2. I will recognise – and accept – the importance of non-financial factors in forming shareholder judgments and see to it that soft values (vs. hard assets) are […]

I am writing this article in state of semi-euphoria, so you will forgive its breathless tone. It is Thursday night, and I have been witnessing something that seemed impossible at the beginning of the week: Mwai Kibaki and Raila Odinga sat down in front of the world’s cameras and signed a power-sharing deal. It is […]

“Although many companies like to use scientific research methods like surveys and focus groups to try to understand consumer needs, the best CEOs don’t rely on clinical data alone. They know that if they become removed from the action, they may miss important changes and opportunities in the marketplace. Many of them make special efforts […]

We didn’t see it coming. That is the horrified standard response to our post-election crisis from our chattering classes (also known as the drinking classes, the pontificating classes, and the not-our-fault classes). This response is uttered in aghast fashion, and reflects the speaker’s disgust at these dreadful goings-on. This response allows many scapegoats to appear: […]

“Yes, you should wake up every morning terrified with your sheets drenched in sweat, but not because you’re afraid of our competitors. Be afraid of our customers, because those are the folks who have the money. Our competitors are never going to send us money.” Jeff Bezos, CEO, Amazon.com (Interviewed in Harvard Business Review, October […]

I listened to Amartya Sen lecturing many years ago, and knew I was in the presence of great wisdom. A decade later, he won the Nobel Prize for Economics. This Indian-born professor has also been the first non-white Master of Trinity College, Cambridge – a position that is regarded as the apogee of British academia. […]

“Anger is rooted in our lack of understanding of ourselves and of the causes, deep-seated as well as immediate, that brought about this unpleasant state of affairs. Anger is also rooted in desire, pride, agitation, and suspicion. The primary roots of our anger are in ourselves. Our environment and other people are only secondary. It […]

In all the scenes of mayhem, chaos and looting we have observed over the past few weeks, one fact is inescapable. In virtually every case, the trouble-makers are young males. Older men, and women in general, have little interest in burning, harming, killing or general disorder. That is an affliction peculiar to the young male. […]

“Our (society) is thrown open to the world, and we never expel a foreigner or prevent him from seeing or learning anything…we rely not upon management or trickery, but upon our own hearts and hands. We are called a democracy; for the administration is in the hands of the many and not the few. No […]

It is nearly five years since I started to write this column. And today, for the first time, I have nothing I want to write. Today, for the first time, I am staring at the blank white screen before me without anticipation, without ideas, without purpose. Indeed, an honest act would be to submit a […]

“…one quality that leaders I admire have in common is knowing when to act decisively…Effective leadership inevitably means taking decisions – and often pretty tough ones at that. Good leaders have to have the drive and ambition to lead from the front. They don’t accept the necessity of always doing things the same way simply […]

Dear Harpreet and Clement Ah, young love! The thrill, the joy, the agony. It was written in the stars, it was sung on the wind, it was meant to be. When romance is in the ascendant, nothing else seems to matter. Congratulations, youngsters. We can only wish you well. May your love blossom, mature and […]

Our post-elections crisis has been characterised by many types of intolerance, many of which have resulted in mayhem. But one particular type of strange provincialism is happening all the time, and passing without comment: our peculiar loathing of the international media. Many respected Kenyans have hurled vitriol at the foreign press and electronic media in […]

“Many executives view multitasking as a necessity in the face of all the demands they juggle, but it actually undermines productivity. Distractions are costly: A temporary shift in attention from one task to another – stopping to answer an e-mail or take a phone call, for instance – increases the amount of time necessary to […]

A question: why are all those Kenyans in Diaspora not chasing each other with pangas? I’m being entirely serious. There are hundreds of thousands of Kenyans out there, in dozens of countries. They come from all tribes and all social classes. Some are very well educated, but many are not. They are not necessarily in […]

“Companies increasingly accept that crises, in whatever form, are inevitable. While there is a variety of theories and opinions on how best to manage a crisis, some fundamentals are common. First, accurate information is essential. Any attempt to conceal relevant facts and to manipulate the situation ultimately backfires. Second, the company must react as quickly […]

Lord, make me an instrument of thy peace. Where there is hatred, let me sow love; Where there is injury, pardon; Where there is doubt, faith; Where there is despair, hope; Where there is darkness, light; Where there is sadness, joy. Saint Francis of Assisi’s famous prayer is widely quoted and cherished. Its sentiment is […]

“If we must have leaders, let us seek ethical leaders; those who seek the greatest good of their followers. The followers must on the other hand undertake to suffer the consequences of seeking, together with their leaders, the ultimate good, the greatest good. …How sad, then, that we are surrounded by such weak leaders; people […]

So many bad things have happened in Kenya over the past few days that we are numb with disbelief. But more than anything else, I am overcome by feelings of deep shame. Shame that my countrymen are capable of such inhuman and unconscionable acts against each other. And shame that people at the top of […]

“Each and every day, we unwittingly cage (and enrage) ourselves with old-fashioned thinking rooted in a bygone Industrial Era. Behind the modern corporate veil lurks old fashioned “hierarchical planning”: those Dilbertian cubicles where we partition ourselves from one another and where space is reduced to its leanest and meanest economic essentials. With time, any sentient […]

Where did my country go? Just a few days ago I lived in a seemingly vibrant country that was going somewhere. A country that was attracting the attention and investment of the entire globe. A country that seemed set to resolve its differences through a properly conducted, peaceful ballot. Today I find myself in a […]

The elections are done. It is now time to stop asking what your leaders can do for you, and start asking what you can do for yourself. For that is how development and progress actually happen: by one’s own efforts. But there is a very important step we must take before we rush to action. […]

All the hullabaloo is nearly over. It’s time for the day of reckoning on 27th December, in the only place that matters: the voting booth. The right to vote is the fundamental tenet of democracy. None of us should take it lightly. It is one of the most important powers granted to you by your […]

“Think back for a moment to your school days. Remember the best teacher you ever had, the one who seemed to know everything about his or her field and had something all the other teachers lacked: the ability to boil down the complex ideas of a discipline – whether it was psychology, economics or chemistry […]

I don’t know about you, but I can’t wait for the elections to be done with. Regardless of who wins what, this campaign has not done the country any favours. We have all conducted ourselves very badly. Campaigns seem to bring out the worst in us. Who gains from elections? Certainly, the people who peddle […]