"CEOs can't wait to read Sunny Bindra's articles every week."

Jan 17, 2010
Kenya’s international position also gives us hope

For the past two weeks this column has been trying to instil some hope in you, to suggest that maybe, just maybe, things will getter better for Kenya. To end the series, let me move you smoothly to a third reason for hope in 2010: our international position. If you want to understand Kenya’s role […]

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Jan 11, 2010
Are managers motivated mainly by money? Think again

“Companies around the world are cutting back their financial-incentive programs, but few have used other ways of inspiring talent. We think they should. Numerous studies have concluded that for people with satisfactory salaries, some nonfinancial motivators are more effective than extra cash in building long-term employee engagement in most sectors, job functions, and business contexts. […]

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Jan 10, 2010
The Kenyan economy can soar, but leaders hold it down

Last week I asked Kenyans to harbour some hope in their hearts for what this next decade might bring. I suggested that 2010 might turn out to be recorded in history as the year in which we turned the corner by finally attacking, and fatally wounding, the beast we call impunity. Maybe, just maybe, we […]

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Jan 04, 2010
Learning from the fall of the Celtic Tiger

“FOR over a decade from the mid-1990s until 2007, Ireland’s economy grew more rapidly than any other in western Europe. Foreign investment poured in. Success at selling abroad made Ireland one of the world’s largest exporters per head. Opportunity attracted the enterprising. In less than a dozen years, a country long known for exporting its […]

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Jan 03, 2010
Reasons to be hopeful in Kenya in 2010

2008 and 2009 were years of great gloom in Kenya. We kicked off 2008 with a bloodbath orchestrated by leaders and delivered by angry young men. Since then we have been on a tumultuous ride, facing a faltering economy, a hydra-headed leadership and a plethora of scams and scandals. The words “failed state” and “Kenya” […]

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Dec 28, 2009
In 2010, appoint more women to your board of directors

“The number of female directors on FTSE 100 boards has stalled at 131 over the past year, a report has said. Furthermore, the number of firms with female executive directors fell from 16 to 15, the Cranfield School of Management report found. There was also a “disappointing” drop in the number of boards with multiple […]

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Dec 27, 2009
The Sunshine Awards 2009 – highs and lows of the year

It is time for “A Sunny Day” to announce its annual Sunshine Awards, to honour those individuals and organisations that excelled, and to slate those who brought dismay to the world and disgrace to themselves. Recall two things about these awards: one, that we use the word “sunshine” to evoke both good cheer and the […]

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Dec 21, 2009
Biblical wisdom for the business leader

“All the rivers run into the sea; yet the sea is not full; unto the place from whence the rivers came, thither they return again. All things are full of labour; man cannot utter it: the eye is not satisfied with seeing, nor the ear filled with hearing. The thing that hath been, it is […]

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Dec 20, 2009
Are Kenya’s tyres connected to its steering wheel?

A board member with whom I was discussing his company made me laugh out loud recently. When I asked him how effective his board’s policy formulations were, he told me, with refreshing honesty: “You know, sometimes I wonder whether the steering wheel is really connected to the tyres…” Hilarious imagery: a bunch of important personages […]

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Dec 14, 2009
The 5 signs of a dysfunctional Kenyan organisation

“Sign No. 1: Conspicuously posted vision or value statements are filled with vague but important-sounding words like “excellence” and “quality.” Sign No. 2: Bringing up a problem is considered as evidence of a personality defect rather than as an observation of reality. Sign No. 3: If by chance there are problems, the usual solution is […]

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Dec 13, 2009
MJ’s “This Is It”: The pursuit of perfection

This column doesn’t do film reviews. Every so often, however, a film experience comes along that requires you to break your own rules. Michael Jackson’s “This Is It” is one such experience, and one that I am happy to ask you not to miss, if you have any interest in the nature and experience of […]

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Dec 07, 2009
Are we all faking it in the office?

“…by far the biggest workplace taboo is the truth – or at least any truth that punctures the self-importance of work. A friend tells me that she was recently on a global conference call and each person in turn introduced themselves and said where they were. One person said she was in a meeting room […]

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Dec 06, 2009
Kenya’s musicians: where are you?

Your holy war, your northern star / Your sermon on the mount from the boot of your car. …September, streets capsizing / Spilling over down the drains Shard of glass, splinters like rain / But you could only feel your own pain. Please / Get up off your knees. Please / Leave me out of […]

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Nov 30, 2009
Do you have a relationship with your customers – or do you just transact?

“One of the most common and ambiguous terms in business today is “client-centricity” or “client focus.” Many businesses claim to have it. But if the essence of a relationship is a willingness to earn and deserve what you want by first focusing on the other party in the relationship, few companies are really client-centric. Many […]

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Nov 29, 2009
Rewarding cheats is the road to ruin

Legendary French football striker Thierry Henry handled the ball illegally last week, and set up his compatriot to score against the Republic of Ireland in a crunch qualifying game for next year’s World Cup. The referee did not notice. France went through as a result of this gross injustice, and the Irish were bundled out. […]

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Nov 23, 2009
Here’s a new strategy: telling the truth!

“At last the phoney war is over. For months it has been clear that Britain’s fiscal mess is Augean. Poll after poll has shown that voters know big spending cuts are unavoidable. …So Mr (George) Osborne had much to prove when he stood up on October 6th to give a taste of what his policy […]

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Nov 22, 2009
Like its football team, Kenya is failing to qualify

I was an angry man last weekend. The ill temper was sparked by a football match. I watched Kenya lose 2-3 to Nigeria at Kasarani, and in the process fail to qualify for both the World Cup and the Africa Cup of Nations. That in itself was not news, and should not have made me […]

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Nov 16, 2009
Would your organisation have employed Mandela?

“The current job market reminds me of a story about a church committee assigned to hire a new pastor. Numerous well-qualified candidates applied, but none seemed to meet the committee’s requirements. Frustrated with this perfectionism, one of the committee’s members submitted an anonymous résumé with the accomplishments of a certain priest who had lived and […]

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Nov 15, 2009
What’s the point of annual performance appraisals?

Have you had your annual performance review? For anyone working in a large organisation, it’s that part of the year. It’s time for the age-honoured ritual of sitting down with your immediate superior and going through your performance for the year, step by step. Are they not a fine thing, these performance appraisals? Certainly the […]

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Nov 09, 2009
Why promoting from within should be the norm

“A good leader sees the best in his people, not the worst; he is not a scapegoat hunter. He sees winners, and he uses “the rule of 50 percent,” which makes him high on promoting from within. The rule is that if you have anybody in your organization who looks like 50 percent of what […]

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Nov 08, 2009
President’s trimming of motorcade could be just the beginning

It’s not easy to be optimistic in Kenya these days, and most conversations about the future are laced with gloom. But last week brought us probably the most positive development seen in Kenya in recent times. You may have missed it, though. President Kibaki, when he left to attend a conference in Nigeria, reportedly travelled […]

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Nov 02, 2009
Guess what, Starbucks did bounce back

“Howard Schultz (returned) in January 2008 to run the firm he had made great but which had by then entered a seemingly inescapable spiral of decline. Investors approve: having fallen below $8 last November, down from an all-time high of nearly $40 in 2006, shares in Starbucks have risen above $20, a bit higher than […]

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Nov 01, 2009
Growing kidnapping culture could destroy our society

It behoves every society to look ahead, to peer through the mists of time and see what might happen to it tomorrow. We often wait for bad events to occur before addressing them, yet a little anticipatory thinking might allow us to foresee them and avoid them. There is a very serious problem brewing in […]

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Oct 26, 2009
Can your board challenge your CEO?

“Jack Welch’s tenure as CEO of GE was, by any measure, phenomenally successful. But even the most remarkable CEOS are mere mortals, and bound to err from time to time. In Welch’s case, one notable blunder was his ill-fated attempt to acquire Honeywell in 2001. It was a deal fraught with risk, undertaken with little […]

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Oct 25, 2009
Ethnic enclaves are the bane of Kenya

I want to tell you about “my” music this Sunday. My distant forebears emerged from the Punjab region in India and Pakistan, the land of the five rivers. The farmers living in this fertile land had plenty of time in which to develop their folk music, and they did a fine job. The music of […]

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Oct 19, 2009
Does your company have a distinctive personality?

“When I talk of corporate personality, I mean just that: the company, not the individual. The law created the concept of corporate personality over a century ago, distinguishing the company from the individuals who run it, own its shares, or work for it. I think corporate personality is a useful idea, as a commercial as […]

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Oct 18, 2009
Today’s Kenya: A Shakespearean tragedy?

Justice Aaron Ringera, erstwhile head of the Kenya Anti-Corruption Commission, quoted Shakespeare extensively during his tenure and elaborately during his prolonged departure. He is a lifelong devotee of the Great Bard, and with good reason: any lover of English must of necessity be a lover of the works of William Shakespeare. Such is his influence […]

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Oct 12, 2009
The chains of past success shackle us

“Suppose you went to a doctor who said: “I’m going to do an appendectomy on you.” When you asked why, the doctor answered, “because I did one on my last patient and it made him better.” We suspect you would hightail it out of that office, because you know that the treatment ought to be […]

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