"CEOs can't wait to read Sunny Bindra's articles every week."

“When Toyota told the world of the recall of its cars in January, one of its first public statements was made by a Japanese executive who faced television cameras wearing a surgical mask. Masks are common during Japan’s cold season. However, crisis management experts are seizing on the image as a metaphor for a company […]

“This Wednesday, Steven P. Jobs will step to the stage at the Yerba Buena Center for the Arts in San Francisco and unveil a shiny new machine that may or may not change the world. In the magician’s world, that’s called “the reveal.” And the most magical part? Even as the media and technology worlds […]

“The number of female directors on FTSE 100 boards has stalled at 131 over the past year, a report has said. Furthermore, the number of firms with female executive directors fell from 16 to 15, the Cranfield School of Management report found. There was also a “disappointing” drop in the number of boards with multiple […]

A board member with whom I was discussing his company made me laugh out loud recently. When I asked him how effective his board’s policy formulations were, he told me, with refreshing honesty: “You know, sometimes I wonder whether the steering wheel is really connected to the tyres…” Hilarious imagery: a bunch of important personages […]

“Howard Schultz (returned) in January 2008 to run the firm he had made great but which had by then entered a seemingly inescapable spiral of decline. Investors approve: having fallen below $8 last November, down from an all-time high of nearly $40 in 2006, shares in Starbucks have risen above $20, a bit higher than […]

This week I want to stick a steak knife into the restaurant industry. Running a good eatery should be simplicity itself. Entry barriers are low, if you’re willing to start small; many a world-beating restaurant chain started life as a single food stall somewhere. Yet in Kenya we are running this most important industry very […]

My recent interview on NTV (August 29, 2009, with Misiko Andere) is now up on the NTV website, courtesy of YouTube. Watch it here

“For a while, they were just right there, in the middle of American culture,” says Richard Polk, the owner of Pedestrian Shops and ComfortableShoes.com, based in Boulder, Colo. Polk’s store was the first real shoe store to stock the crazy-looking plastic shoes, a few years back, when they first roared out of nearby Aurora to […]

Peter Drucker, widely acknowledged as the greatest management thinker of the past century, died 3 months ago. His death went largely unremarked here in Kenya; not surprisingly, as we tend to pay little attention to management – either as a concept, or as a way of doing things. Drucker was just a few days short […]