I will be on KTN’s Enterprise Kenya programme on Tuesday 21 July at 7.35 pm, discussing my book, Crown Your Customer. The programme is repeated on Saturday 25 July at 4.00 pm.
Read MoreHi All You may have noticed some problems with the website over the past few weeks. These were caused by hacker attacks that disabled some functions, most notably the e-mail article distribution. Our sincere apologies for this – we are doing our best to address. The e-mail function has now resumed – you should have […]
Read MoreThe Edge is a quarterly management knowledge journal, carried as a free pullout in the Business Daily. This Friday (20 March), The Edge will focus on the business model that drives the Kenya economy: the family firm. Please make sure you get your copy. It will contain a compendium of articles by those who study […]
Read MoreHi All. We are in the process of upgrading this website. While that is happening, a certain amount of functionality may be lost for a few days. Please bear with us, and hopefully everything will be back to normal by next week. Regards, Sunny
Read MoreThe Edge is a quarterly management knowledge series, jointly produced by the Business Daily and Strathmore Business School. I am the Consultant Editor. The current issue is out today, free with the Business Daily and on sale all weekend. This issue’s theme is Connecting with Customers: why we have forgotten the primacy of the customer, […]
Read MoreI will be signing copies of Crown Your Customer at Books First, Nakumatt Ukay on Tuesday 11 December from 7.00 – 9.00 pm. Muthoni Garland will also be in attendance, signing Tracking The Scent Of My Mother.
Read MoreFast Forward is a new leadership development programme, launching in Kenya in 2008. It has a specific aim: to develop the leaders of ‘business unusual’ and take them on the final leg of their learning journey – developing WISDOM and GOOD JUDGEMENT in leadership. The programme will select a small group of participants every year […]
Read MoreI will be signing copies of Crown Your Customer on Saturday 3 November, as follows: Simply Books, ABC Shopping Centre: 10am to 12pm Bookstop, Yaya Centre: 1pm to 3pm Muthoni Garland will also be there, signing Tracking The Scent Of My Mother. Please come to chat and buy a signed copy.
Read MoreI am the Consultant Editor for THE EDGE – a new management knowledge series that will come as a free pullout in the Business Daily. Each issue of THE EDGE will feature a specific management topic, and will appear approximately quarterly. This launch issue is on LEADERSHIP, and features the work of thinkers from Kenya […]
Read MoreI’m pleased to confirm that I will be starting a new weekly column for Kenya’s new Business Daily, every Friday starting 3 August. ‘Thought Leadership’ is designed to feed Kenya’s growing hunger for high-quality management knowledge. Every week, I will take an excerpt from a classic management book, article or paper – new and old. […]
Read MoreWe all receive a lot of stuff via e-mail, and most of it is garbage. But just once in a while, something does make you laugh out loud. Again, I don’t know who wrote this, so apologies to the very witty author for the lack of attribution. Enjoy! YOU KNOW YOU ARE LIVING IN 2007 […]
Read MoreI don’t know who wrote this, but it will certainly resonate with many I grew up with. If you know the author, please post a comment. Minor edits are mine. To the wonderful kids who were born in Africa and survived the 1950s, 60s, 70s and 80s. First, we survived being born to mothers who […]
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